I want to give a shout out to Joe and Deirdre. A lot of other storage lockers feel like really impersonal places to be used during transience but they treat me … Read More

I want to give a shout out to Joe and Deirdre. A lot of other storage lockers feel like really impersonal places to be used during transience but they treat me like a neighbor; not just a renter. They are responsive, knowledgeable and welcoming; and they take seriously my safety and the safety of my possessions.

Can’t say enough about the excellent service provided by Tom at Metro Self Storage in Bannockburn. I’ve had to use a lot of different storage facilities ove… Read More

Can’t say enough about the excellent service provided by Tom at Metro Self Storage in Bannockburn. I’ve had to use a lot of different storage facilities over the past 18 years, and in many different parts of the US, and Tom is one of the most knowledgeable and helpful managers I’ve ever dealt with. This is a relatively new, upscale facility where I’ve had several spaces of varying size. If you’re looking for great advice about deciding which space would work best and how to get the most out of it, Tom will patiently explain your options and go above and beyond to get you into the right unit for your needs. Also a shout out to Dierdre, who is equally helpful and kind. Like all storage facilities, the corporate hierarchy decides the rates and increases, but you can be sure that Tom and Dierdre will help you get real value out of your unit.

The Metro Self-Storage facility in Bannockburn IL has been my favorite hide-away for safe storage of documents and collectibles for many years. It is clean, dry… Read More

The Metro Self-Storage facility in Bannockburn IL has been my favorite hide-away for safe storage of documents and collectibles for many years. It is clean, dry, accessible and the staff is friendly and helpful, always! What more could you ask for? They’re the best.

When I moved to Deerfield from another suburb I had to find storage for three houses that belonged to my parents plus storage for my work files. I evaluated all… Read More

When I moved to Deerfield from another suburb I had to find storage for three houses that belonged to my parents plus storage for my work files. I evaluated all the options and decided on Metro Storage/Deerfield after meeting the onsite manager, Deirdre. She is not only highly professional in running what is a pristine facility but she is a lovely person as well and easy to talk to and work with. I recently communicated with the local supervisor, Joe, about an issue and he was equally nice. I would recommend Metro Storage to anyone in the area looking for a solution to their storage needs.

Great storage facility!! Very clean. Deirdre was incredibly kind, helpful and efficient when getting us set up with our unit. Highly recommend!

Deirdre went out of her way to take great care of us, connecting the dots on several issues that were not readily apparent. Great service and a total pleasure … Read More

Deirdre went out of her way to take great care of us, connecting the dots on several issues that were not readily apparent. Great service and a total pleasure to deal with.

Staff pleasant and cordial. Professional in their conduct especially Dierdre the manager. Facilities are clean and well-kept with no maintenance issues. Would h… Read More

Staff pleasant and cordial. Professional in their conduct especially Dierdre the manager. Facilities are clean and well-kept with no maintenance issues. Would highly recommend.

I have rented multiple units from Deirdre at the Bannockburn location for years. She has been responsive and helpful with every question or concern I have had. … Read More

I have rented multiple units from Deirdre at the Bannockburn location for years. She has been responsive and helpful with every question or concern I have had. The facility is spotless and extremely well-maintained. Most of all, I feel that the security is excellent. When I moved 45 minutes away I could have chosen to find a new storage unit closer to me but chose to stay with Deirdre for all the reasons mentioned above.

Deirdre has gone above and beyond to help while we are on site. We are confident our items are safe, clean, and the easy access is key. The pricing is competiti… Read More

Deirdre has gone above and beyond to help while we are on site. We are confident our items are safe, clean, and the easy access is key. The pricing is competitive, too. Thank you!

This Metro Storage is the gold standard! They set the bar so high! It is impeccably clean, safe and well maintained. Deirdre and her crew are the best at provid… Read More

This Metro Storage is the gold standard! They set the bar so high! It is impeccably clean, safe and well maintained. Deirdre and her crew are the best at providing stellar costumer service, they always go above and beyond! I have three lockers and have been renting there for 3+ years. Consider yourself lucky if they have space available. Use Metro Bannockburn if you need a storage facility, it really is the best!

Needed to change our storage space. The staff was great helping us pick the right size and getting our paperwork updated. So glad we chose them for our storage … Read More

Needed to change our storage space. The staff was great helping us pick the right size and getting our paperwork updated. So glad we chose them for our storage needs

This is my third rental at this location. Rented a unit online this time. Moving in was easy. Staff very nice.

Immaculate, well lit facility with great security. Manager Deirdre was extremely efficient and helpful getting me set up and answering questions. Definitely abo… Read More

Immaculate, well lit facility with great security. Manager Deirdre was extremely efficient and helpful getting me set up and answering questions. Definitely above average customer service.

The process couldn’t have been easier and more pleasant .Tom was very helpful and efficient. This is my third time using the Bannockburn location. I would hig… Read More

The process couldn’t have been easier and more pleasant .Tom was very helpful and efficient. This is my third time using the Bannockburn location. I would highly recommend using Metro Self Storage in Bannockburn 12/23 Finished using the facility. Check out could not have been easier. Joe was great . From start to finish the folks at Metro Self Storage could not have been more professional and pleasant to deal with. Top notch, Thank You!

Great storage facility! Well worth the investment. Great employees as well!!

Tom and the team at Metro storage were most helpful during my move. Unlike other facilities, when you call Metro you actually speak with someone on the ground v… Read More

Tom and the team at Metro storage were most helpful during my move. Unlike other facilities, when you call Metro you actually speak with someone on the ground vs. a disconnected call center. I appreciated that they were able to describe exactly where the unit was along with other personal touches.

Property Manager, Deirdre, gave me excellent service and advice. The facility is super clean and easily accessible. I feel confident storing my belongings at … Read More

Property Manager, Deirdre, gave me excellent service and advice. The facility is super clean and easily accessible. I feel confident storing my belongings at Metro.

The process couldn’t have been easier and more pleasant .Tom was very helpful and efficient. This is my third time using the Bannockburn location. I would hig… Read More

The process couldn’t have been easier and more pleasant .Tom was very helpful and efficient. This is my third time using the Bannockburn location. I would highly recommend using Metro Self Storage in Bannockburn

Very clean and professional. We stored our stuff at the Deerfield facility for a year. My only issue is that I did get a little tired of the Classic Rock, and I… Read More

Very clean and professional. We stored our stuff at the Deerfield facility for a year. My only issue is that I did get a little tired of the Classic Rock, and I’m a Boomer.

Metro Storage in Deerfield was the perfect place for us to store our belongings. The place is immaculately clean, Diedre is a joy to work with and Joe make our… Read More

Metro Storage in Deerfield was the perfect place for us to store our belongings. The place is immaculately clean, Diedre is a joy to work with and Joe make our check out super easy. I highly recommend this Metro Storage location.

Very nice storage facility and manager. Process to rent was simple and easy!

This is the most professional and client friendly/helpful organization I have worked with, especially Deidre. I just can’t say enough about the facility. It… Read More

This is the most professional and client friendly/helpful organization I have worked with, especially Deidre. I just can’t say enough about the facility. It is spotless and secure. Absolutely no issues with the climatized units.

Friendly staff, clean and maintained facility. I would highly recommend this facility if you want to store your belongings

Friendly staff, clean and maintained facility. I would highly recommend this facility if you want to store your belongings

This facility is incredibly clean and well-run. I had first used them a few years back and even though my things were in storage for almost 2 years you couldn’… Read More

This facility is incredibly clean and well-run. I had first used them a few years back and even though my things were in storage for almost 2 years you couldn’t tell because everything was in pristine condition. When I recently moved back to Illinois I used them again even though they were out of the way for me. The manager, Dierdre, is awesome. She takes care of everything timely and professionally, and is constantly ensuring certain the carts are back in their places, no one is blocking entrances, and the facility is always being cleaned. I wouldn’t hesitate to use them again or recommend them looking for a storage place.

This facility is incredibly clean and well-run. I had first used them a few years back and even though my things were in storage for almost 2 years you couldn’… Read More

This facility is incredibly clean and well-run. I had first used them a few years back and even though my things were in storage for almost 2 years you couldn’t tell because everything was in pristine condition. When I recently moved back to Illinois I used them again even though they were out of the way for me. The manager, Dierdre, is awesome. She takes care of everything timely and professionally, and is constantly ensuring certain the carts are back in their places, no one is blocking entrances, and the facility is always being cleaned. I wouldn’t hesitate to use them again or recommend them looking for a storage place.

Great location, super organized and clean. The staff was very helpful in getting me started. This is my 3rd time renting from this location – well managed.

Metro Storage is the best. Deidre is so helpful and nice to work with when renting an unit. I highly recomend Metro Storage.

This is the most professional and client friendly/helpful organization I have worked with, especially Deidre. I just can’t say enough about the facility. It… Read More

This is the most professional and client friendly/helpful organization I have worked with, especially Deidre. I just can’t say enough about the facility. It is spotless and secure. Absolutely no issues with the climatized units.

Deirdre is phenomenal! She runs a tight ship at the Deerfield location, extremely professional, incredibly organized, and the place is immaculate inside and ou… Read More

Deirdre is phenomenal! She runs a tight ship at the Deerfield location, extremely professional, incredibly organized, and the place is immaculate inside and out. She is a one-woman-show and should be promoted or provided a bonus or pay raise immediately!

Deirdre Picchietti is the best manager I’ve ever encountered in any industry! She has been friendly, helpful, a great listener and problem solver! If she w… Read More

Deirdre Picchietti is the best manager I’ve ever encountered in any industry! She has been friendly, helpful, a great listener and problem solver! If she were to have to move to a different location I would pick up all my stuff and move to where she is managing. She is truly a fantastic human being and has become a friend through the experience of renting at Metro! Deirdre also keeps your faculty spotless which was one of the biggest reasons I chose this location. Great Job Deirdre! We will miss you once we end up moving!!! Best regards, Katherine Smith

Manager Deirdre P is always accommodating for all needs that arise when renting a storage unit. Great value, clean, safe and all with respect for you – but also… Read More

Manager Deirdre P is always accommodating for all needs that arise when renting a storage unit. Great value, clean, safe and all with respect for you – but also all of your items. Lots of packing supplies are always available as well. I have never had a better experience – especially when it can be a stressful situation, Deirdre is so helpful and knowledgeable. I recommend Her and especially this location, even if it’s a little further than you want – all is safe with Deirdre and Metro Storage.

I highly recommend Deirdre and Metro. Deirdre has an exorbitant amount of knowledge on packing, moving and storage. There is no better person I would trust afte… Read More

I highly recommend Deirdre and Metro. Deirdre has an exorbitant amount of knowledge on packing, moving and storage. There is no better person I would trust after in this industry with my belongings more than her. I have personally utilized Deirdre’s skills a few times over the course of near 20 years.

Deirdre is the BEST, she goes above and beyond to cater to all your storage need. She is an absolute pleasure and fantastic at her job!! Her professionalism and… Read More

Deirdre is the BEST, she goes above and beyond to cater to all your storage need. She is an absolute pleasure and fantastic at her job!! Her professionalism and attention to detail will not disappoint.

Deirdre and new person Ingrid are absolutely wonderful. Great explanation of everything, good advice based on my needs and just great customer experience.

Been a tenant for almost 5 years and never had an issue. Space is well kept, clean and secure. Also, staff are super friendly and prompt when assistance is need… Read More

Been a tenant for almost 5 years and never had an issue. Space is well kept, clean and secure. Also, staff are super friendly and prompt when assistance is needed. Deirdre and Joe are fantastic!

Joe was very helpful and a really nice person. I enjoyed talking to him. The place is really clean. There are so many indoor tempteture regulated storage units…. Read More

Joe was very helpful and a really nice person. I enjoyed talking to him. The place is really clean. There are so many indoor tempteture regulated storage units. I would recommend using Metro.

We had a fantastic experience working with Deirdre. The facility is very clean. It is also conveniently located right off Waukegan Road. I highly recommend.

Just had the most perfect coordination with Deirdre and Joe setting up a new Storage Unit at Metro Self Storage of Deerfeild. This process could not have gone a… Read More

Just had the most perfect coordination with Deirdre and Joe setting up a new Storage Unit at Metro Self Storage of Deerfeild. This process could not have gone any easier or more quickly! A huge thanks to both of them for helping me and being such professions! Ill never rent a unit in the future unless its Metro Self Storage!

Metro Storage Bannockburn/Deerfield is amazing! We stored all of our belongings for two months between moves and it was a great experience storing at this facil… Read More

Metro Storage Bannockburn/Deerfield is amazing! We stored all of our belongings for two months between moves and it was a great experience storing at this facility. It’s immaculate, and Deirdre is wonderful. Five stars!

My experience with the Deerfield, IL Metro Self Storage facility was outstanding. It is one of the few times I am able to say “Everything happened as it should… Read More

My experience with the Deerfield, IL Metro Self Storage facility was outstanding. It is one of the few times I am able to say “Everything happened as it should.” The facility was very clean and the staff was excellent.

I have been with Metro of Deerfield/Bannockburn for almost a year now. Last night my daughters and I were there past 9 and inadvertently got caught outside afte… Read More

I have been with Metro of Deerfield/Bannockburn for almost a year now. Last night my daughters and I were there past 9 and inadvertently got caught outside after 9PM closing, unit open, purses inside and no way to resolve the issue. We called the after hours number and they contacted the site manager Deirdre about 9:45PM. She lives about 15 minutes away. She got out of bed and threw on a sweatshirt and drove down. She was not angry or unpleasant. She was her normal, delightful self. I wouldn’t go anywhere else for storage needs in the future. What a operation she runs.

I have had storage units @ Metro Storage in Deerfield for many years for my business. I have been very satisfied with their clean, bright, safe facility, and th… Read More

I have had storage units @ Metro Storage in Deerfield for many years for my business. I have been very satisfied with their clean, bright, safe facility, and their fantastic customer service.

We store our things at the Metro Deerfield location because Deidre manages the location. She is so customer service oriented and proactive. The location is cle… Read More

We store our things at the Metro Deerfield location because Deidre manages the location. She is so customer service oriented and proactive. The location is clean and bright, we have been customers for 3 years and highly recommend it to everyone.

I have been renting a unit from Metro Storage Bannockburn since 2016. Deirdre has always been professional, friendly and extremely helpful. The facility has b… Read More

I have been renting a unit from Metro Storage Bannockburn since 2016. Deirdre has always been professional, friendly and extremely helpful. The facility has been consistently spotless! During the winter months, the sidewalks and driveway have always been plowed for easy access. I would highly recommend this facility!!!

Needed to add another unit to my account. So fast and easy and the perfect location by my current unit. Staff is always so helpful. Deirdre is great…does she … Read More

Needed to add another unit to my account. So fast and easy and the perfect location by my current unit. Staff is always so helpful. Deirdre is great…does she ever go home?

Needed to add another unit to my account. So fast and easy and the perfect location by my current unit. Staff is always so helpful. Deirdre is great…does she … Read More

Needed to add another unit to my account. So fast and easy and the perfect location by my current unit. Staff is always so helpful. Deirdre is great…does she ever go home?

Awesome car storage! Needed this while I was in FL for the winter. Secure and clean. Loved the gate access for extra security. Price was competitive with other … Read More

Awesome car storage! Needed this while I was in FL for the winter. Secure and clean. Loved the gate access for extra security. Price was competitive with other options. Will be back next winter! Thank you

Awesome car storage! Needed this while I was in FL for the winter. Secure and clean. Loved the gate access for extra security. Price was competitive with other … Read More

Awesome car storage! Needed this while I was in FL for the winter. Secure and clean. Loved the gate access for extra security. Price was competitive with other options. Will be back next winter! Thank you

This was the perfect place for my items during my temporary move. The facility was always clean & the staff always had a smile on their face. Deardra is beyond … Read More

This was the perfect place for my items during my temporary move. The facility was always clean & the staff always had a smile on their face. Deardra is beyond an expert with moving. I cannot thank her enough for all the helpful advice she gave me.

I sincerely want to thank Dierdre Picchietti for the kindness and care she has shown me during these last 16 months. I lost my precious husband tragically, for … Read More

I sincerely want to thank Dierdre Picchietti for the kindness and care she has shown me during these last 16 months. I lost my precious husband tragically, for this there are no words. My husband and I planned to have our business equipment at Metro during the move to our new home. Deirdre was key in helping me work with Metro while having to handle the worst situation of my whole life. Without her I would have lost everything. It is very difficult to find corporations and/or managers who care enough and are able to work with customers especially in my situation. Words are not enough to express my gratitude for the compassion you have shown. Thank you Deirdre, Thank you everyone at Metro Corporate.

Came back due to the excellent precious experience I had. This facility looks and is maintained immaculately. So happy to see Deirdre Picchietti is still the pr… Read More

Came back due to the excellent precious experience I had. This facility looks and is maintained immaculately. So happy to see Deirdre Picchietti is still the property manager…She is superb. A North Shore treasure!

I have been very happy with metro. They are always accessible.

I have been very happy with metro. They are always accessible.

Wonderful experience for a couple of months. Immaculate facility! My shoes squeek every time I am there. Property Manager is always cleaning. I will highly reco… Read More

Wonderful experience for a couple of months. Immaculate facility! My shoes squeek every time I am there. Property Manager is always cleaning. I will highly recommend Diedre & metro to all I know who need storage.

Clean, accessible and climate controlled. Professional management personnel very helpful. Perfect storage experience and would always use this facility when nee… Read More

Clean, accessible and climate controlled. Professional management personnel very helpful. Perfect storage experience and would always use this facility when needed.

I have been renting a storage unit from Metro Self Storage for several years now and I am very pleased with their facility in Bannockburn. The store manager, De… Read More

I have been renting a storage unit from Metro Self Storage for several years now and I am very pleased with their facility in Bannockburn. The store manager, Deidre is excellent to work with. They keep a nice clean facility and everything is always in tip top shape.

Deirdre and her team are absolutely awesome to work with and have been complete pros – going above and beyond – during our entire rental process! Deirdre helped… Read More

Deirdre and her team are absolutely awesome to work with and have been complete pros – going above and beyond – during our entire rental process! Deirdre helped me find the perfect sized storage for my items at the best price. Beyond happy that we chose Metro Storage!

We needed 2 units and were starting to panic. Our daughter was able to help us by securing exactly what we need. The female property manager, Deedra was beyond … Read More

We needed 2 units and were starting to panic. Our daughter was able to help us by securing exactly what we need. The female property manager, Deedra was beyond helpful. We are grateful to be here!

Wonderful Wonderful Wonderful! We have been in this facility for 6 years now. Just added another unit today & Deirdre was magic! She had a unit that just came o… Read More

Wonderful Wonderful Wonderful! We have been in this facility for 6 years now. Just added another unit today & Deirdre was magic! She had a unit that just came open and knew it would work and it DID! She is awesome. We are Metro Lifers! Love this place.

By far the nicest facility I’ve been to! Amazingly clean and inviting. Great customer service and incredibly accommodating! Deirdre was the perfect person to… Read More

By far the nicest facility I’ve been to! Amazingly clean and inviting. Great customer service and incredibly accommodating! Deirdre was the perfect person to work with. Wouldn’t use another facility if you paid me.

Amazing management team! Deirdre & Austin truly care about their facility and it shows.

I just had the greatest experience assisting clients that have to move ASAP. Deirdre was beyond helpful & knowledgeable with her suggestions on how to best work… Read More

I just had the greatest experience assisting clients that have to move ASAP. Deirdre was beyond helpful & knowledgeable with her suggestions on how to best work with my client. Metro is lucky to have her…she knows MOVING better than anyone I’ve talked with in the storage industry.

The facility is always clean and in good condition. The team working there are helpful and friendly. I had a unit there for four years, never had any type of is… Read More

The facility is always clean and in good condition. The team working there are helpful and friendly. I had a unit there for four years, never had any type of issue. They have plenty of options to suit any storage need.

Great experience renting here. Deirdre is fantastic. She was always helpful and very kind. The facility is clean, secure and easily accessible. It was perfect f… Read More

Great experience renting here. Deirdre is fantastic. She was always helpful and very kind. The facility is clean, secure and easily accessible. It was perfect for what I needed.

Fast, efficient service + clean and well run facility.

Deirdre and Austin were fantastic. Deirdre showed me different units that were available so I could choose the right one for me. Rented on the spot. Which all d… Read More

Deirdre and Austin were fantastic. Deirdre showed me different units that were available so I could choose the right one for me. Rented on the spot. Which all decisions were that easy. Recommend them highly.

I have used several different storage units/companies in my life and travels. Metro Self Storage in Deerfield is the cleanest and has the safest atmosphere that… Read More

I have used several different storage units/companies in my life and travels. Metro Self Storage in Deerfield is the cleanest and has the safest atmosphere that I have ever witnessed. The front office staff made is so easy to rent and move-in. I witnessed no odors….floors were spotless and the temperature was very comfortable and well maintained. The move in and move out process was simple. I gave Metro Self Storage 5 stars….I would have given it 10 stars if the rating were available.