The employee Annette Williams was amazing, very helpful and extremely patient with me. She answered every question I had and made my time at this location a ple… Read More

The employee Annette Williams was amazing, very helpful and extremely patient with me. She answered every question I had and made my time at this location a pleasurable one. I’d definitely recommend my family and friends for this location.

First time coming here. Wendy was outstanding she went over and beyond she was very nice, well mattered. Her customer service skills are amazing if I could rate… Read More

First time coming here. Wendy was outstanding she went over and beyond she was very nice, well mattered. Her customer service skills are amazing if I could rate her 20 stars I would.

Metro is well McCain and clean. I had no problem finding it Located on 79th with easy access. I was welcomed and greeted by the friendly staff. What treat me th… Read More

Metro is well McCain and clean. I had no problem finding it Located on 79th with easy access. I was welcomed and greeted by the friendly staff. What treat me the most worth the low prices plus the first two months are free. You can’t beat that! McKinley Davis

Ms. Annette is extremely professional, and was well informed and knowledgeable about services offered, policy and procedures for customers. The process was fa… Read More

Ms. Annette is extremely professional, and was well informed and knowledgeable about services offered, policy and procedures for customers. The process was fast and seamless. I’m Super satisfied and just became a lifetime customer. My unit is clean, well lit, and easy to access. No hassles at all. Thank you!

Wendy is awesome. She makes the process go quickly and seamless for getting a storage unit. She is a professional with awesome customer service.

I had a wonderful experience at this metro storage. The young lady that helped me was knowledgeable. And patient She explained everything to me. And was very pl… Read More

I had a wonderful experience at this metro storage. The young lady that helped me was knowledgeable. And patient She explained everything to me. And was very pleasant as she was doing so. I would like to say thank you so much to the Young lady that helped me And to metroas well.

Wendy was very helpful. She showed me the storage space quickly & explained everything throughly. She made this process easy for me because moving is stressful…. Read More

Wendy was very helpful. She showed me the storage space quickly & explained everything throughly. She made this process easy for me because moving is stressful. Great job Wendy !!!

Our check in receptionist. WENDY. Very nice and professional; And she’s so young too…I appreciate your choice in staffing. 10 stars.l to her. Thank You! Forge… Read More

Our check in receptionist. WENDY. Very nice and professional; And she’s so young too…I appreciate your choice in staffing. 10 stars.l to her. Thank You! Forget…Take care of the back of the house, startin with the ladies room. Perhaps you could give attention to the floors also.

By far the best Metro Self Storage. I was serviced by Ms Wendy. Each time I go into this location, I’m given the best customer service by Ms Wendy. She literall… Read More

By far the best Metro Self Storage. I was serviced by Ms Wendy. Each time I go into this location, I’m given the best customer service by Ms Wendy. She literally go over and beyond for helping service her customers. I’m forever great for the service, positive attitude, awesome help, and knowledge she provides.. THANK YOU for helping with my car as well. I truly appreciate you. Yal go see Ms. Wendy.. ?

I never seen a storage facility that big. Reminds me of the military. at area 27 when the twin towers fell that was crazy you could fit a whole aircraft carrier… Read More

I never seen a storage facility that big. Reminds me of the military. at area 27 when the twin towers fell that was crazy you could fit a whole aircraft carrier times 2 in there. But I digress, couldn’t find my car key so it’s pointless. Oh I’m sorry I’m being satirical. Good job great storage. Now I got to buy more stuff to fit in my storage.

Wendy has the best customer Service ever. And is definitely a great asset to metro. I don’t know what the company pays her,but I think she deserves a raise.

I been with Metro Storage a month the experience has bern ok Wendy has taken care of me and my needs firm young lady very polite come see in person for the stor… Read More

I been with Metro Storage a month the experience has bern ok Wendy has taken care of me and my needs firm young lady very polite come see in person for the storage space before going on line if you don’t know your measurements

Annette was very helpful and loved her customer service. I recommend coming to talk to her if you need storage space

l love me some Ms. Wendy. She was very helpful with helping me find the right size storage container. She was very polite and sweet.

I have been at Metro Storage since 2021. Wendy & Annette are the absolute best. They are always helpful and available when I need help. Keep up the good work!

I Like to thank Wendy for helping me and my brother yesterday with our storage needs she was very polite and professional and she also educated us about the spa… Read More

I Like to thank Wendy for helping me and my brother yesterday with our storage needs she was very polite and professional and she also educated us about the space.

My experience here was great just like other reviews have mentioned.Wendy was great, quick with the process and customer service was on point. She answers quest… Read More

My experience here was great just like other reviews have mentioned.Wendy was great, quick with the process and customer service was on point. She answers questions and makes sure you dont leave with questions unanswered. A pleasure doing business with Metro. Thanks for being you Wendy!

Yes definitely a great environment Wendy had great customer service she had a friendly attitude I appreciate her helping me out

Annette and Wendy were some helpful and delightful ladies that made my storage move in process a breeze. They didn’t rush to service me and they were thorough… Read More

Annette and Wendy were some helpful and delightful ladies that made my storage move in process a breeze. They didn’t rush to service me and they were thorough with my lease and contract. I highly recommend.

Annette and Wendy were some helpful and delightful ladies that made my storage move in process a breeze. They didn’t rush to service me and they were thorough… Read More

Annette and Wendy were some helpful and delightful ladies that made my storage move in process a breeze. They didn’t rush to service me and they were thorough with my lease and contract. I highly recommend.

Clean Affordable storage unit Annette was very courteous, polite & knowledgeable.. Her customer service was excellent.. Would highly recommend this location

I called looking for prices & storage options for my supplies and was assisted by Wendy. She was very knowledgeable & patient with me. I appreciated her custome… Read More

I called looking for prices & storage options for my supplies and was assisted by Wendy. She was very knowledgeable & patient with me. I appreciated her customer service and will gladly return as a customer.

I came into Metro to inquire about a drive up space. The manager Wendy explained that the space wouldn’t be available until the end of the week. She gave me a… Read More

I came into Metro to inquire about a drive up space. The manager Wendy explained that the space wouldn’t be available until the end of the week. She gave me a follow up call like she promised and was able to move me in. She was very helpful, answered all my questions, and was very thorough with the contract. I would definitely refer friends here and was treated really well. Thank you Wendy!

Annette Was super helpful and very knowledgeable with the process and answering all my questions she was very patient her customer service was wonderful .

Definitely 5 stars. I absolutely love the customer service that Wendy provides. When I walk in Metro Self Storage on 79th St, Wendy is very professional and alw… Read More

Definitely 5 stars. I absolutely love the customer service that Wendy provides. When I walk in Metro Self Storage on 79th St, Wendy is very professional and always greet me by my name. Thanks Wendy for GREAT customer service!!!

I had so much anxiety about getting a new storage unit but it was such a smooth process! I am so grateful for Annette. She showed me where my unit was, gave me … Read More

I had so much anxiety about getting a new storage unit but it was such a smooth process! I am so grateful for Annette. She showed me where my unit was, gave me great information on the unit and this facility. She was so helpful, sweet, and professional! The office is super clean and smells good and very organized and so is the facility. I highly recommend. ?? Thank you!!

Annette & Wendy are amazing! I love them so much. They are very professional and always helpful.

My experience here was very comfortable, if you ever go to this location ask for Wendy she has excellent customer service & answered any questions I had for her… Read More

My experience here was very comfortable, if you ever go to this location ask for Wendy she has excellent customer service & answered any questions I had for her.

Mrs. Annette was such pleasure. She explained contract in detail. She also showed us options of different unit which is plus. Very professional and understandin… Read More

Mrs. Annette was such pleasure. She explained contract in detail. She also showed us options of different unit which is plus. Very professional and understanding. Please use Metro Self Storage and ask for Mrs. Annette.

Annette was very helpful and patient with me even when her system was messing up. She showed very good customer service skills .

She’s very professional very polite all the documents and I thought that was really amazing because a lot of people do not do that and I appreciate her Wendy

She’s very professional very polite all the documents and I thought that was really amazing because a lot of people do not do that and I appreciate her Wendy

Everything went smoothly and the receptionist was very informative, polite, and helpful. I give it five stars although I think that the storage should lower the… Read More

Everything went smoothly and the receptionist was very informative, polite, and helpful. I give it five stars although I think that the storage should lower their prices a lot lower all year for new customers like myself ?

Wendy was an excellent help. Life happened and she was very thorough with answering all of my questions & gave me a tour of the facility. I’m glad that I came h… Read More

Wendy was an excellent help. Life happened and she was very thorough with answering all of my questions & gave me a tour of the facility. I’m glad that I came here and I will tell all my family and friends to come here to store their goods.

Wendy was amazingly help very professional and polite. Definitely will recommend people to this location.

Wendy was extremely helpful. It’s been awhile since I needed storage. She answered every question… Outstanding customer service.

Annette and Wendy was very helpful and greeted me soon as I came in the door they whole energy was amazing and they handle themselves well professional and made… Read More

Annette and Wendy was very helpful and greeted me soon as I came in the door they whole energy was amazing and they handle themselves well professional and made sure I got the best quotes and might I add it was worth it! I’m glad I done business here and I would recommend.

Wendy is soooooo nice !! I have had my unit for a while now and from day one she has Always been efficient FAST and sweet!! I can tell she is like that with eve… Read More

Wendy is soooooo nice !! I have had my unit for a while now and from day one she has Always been efficient FAST and sweet!! I can tell she is like that with every one because as I was waiting customers walked in and quickly addressed her by name!!saying “HEY WENDY”?!

I came in frustrated and this woman was just wonderful after I had traveled around for unit and good customer service and after several places of going I stoppe… Read More

I came in frustrated and this woman was just wonderful after I had traveled around for unit and good customer service and after several places of going I stopped here and she just made my day better. Her name is Annette. Thank you for all you guys help

Annette was great. She was so helpful and knowledgeable about the storage that we needed. Thank you Annette!!!

Annette was extremely helpful in taking care of us to make sure we secured the storage size we needed. She went over and beyond and we greatly appreciate it. Fa… Read More

Annette was extremely helpful in taking care of us to make sure we secured the storage size we needed. She went over and beyond and we greatly appreciate it. Facility was clean and she even made sure to show us the facility security cameras.

Every time I come into this Metro Self Storage location, I always have a pleasant experience. Wendy and Annette always provides the best service!

Wendy and Annette have excellent customer service skills, and very patient when dealing with the public. I’ll high recommend people, to come and conduct … Read More

Wendy and Annette have excellent customer service skills, and very patient when dealing with the public. I’ll high recommend people, to come and conduct business at this location…

I love Metro Storage. I have about 4 storages for my business. The ladies, Wendy & Annette are always so helpful and sweet whenever I need assistance. Thank yo… Read More

I love Metro Storage. I have about 4 storages for my business. The ladies, Wendy & Annette are always so helpful and sweet whenever I need assistance. Thank you for making my stay at Metro Storage great.

I’ve gone through so many issues with previous storage companies. I met the manager Wendy at Metro Storage on 79th street and she made my experience stress fr… Read More

I’ve gone through so many issues with previous storage companies. I met the manager Wendy at Metro Storage on 79th street and she made my experience stress free. I got my grandmother’s belongings moved in with no problems and I like that the hours are later than other places. She broke down my lease and answered all my questions. (Believe me, I had a lot) It’s been a long time since I’ve seen this kind of customer service in an establishment who shows empathy too customers like myself. Thank you Wendy for making this such an easy process.

Wendy from self storage on 79th/Chicago location has been extraordinary when it comes to satisfying ones needs. She’s uncomplicated and understands the value … Read More

Wendy from self storage on 79th/Chicago location has been extraordinary when it comes to satisfying ones needs. She’s uncomplicated and understands the value of a customer. I’m glad I chose this storage facility! I would recommend this facility to others because I know they wouldn’t be disappointed!!

Annette was very professional and attentive to my needs and wants. She answered all my questions with a outstanding personality. I really appreciate her for bei… Read More

Annette was very professional and attentive to my needs and wants. She answered all my questions with a outstanding personality. I really appreciate her for being so awesome. Thank Metro Self Storage for having a great employee.

Love this location. Annette and Wendy are the greatest! Very professional, efficient, and fast. They both display exemplary customer service skills. I go out of… Read More

Love this location. Annette and Wendy are the greatest! Very professional, efficient, and fast. They both display exemplary customer service skills. I go out of my way to use this location because of them. Thanks!!!

Omg so I was so stressed out about this big move. I decided to stop at metro storage to storage my things. These two young ladies had me in and out a blink of e… Read More

Omg so I was so stressed out about this big move. I decided to stop at metro storage to storage my things. These two young ladies had me in and out a blink of eye. Metro storage need to give these two ladies Annette and Wendy are the best give them a raised for helping the company get more customers. Now I know where to come to for my storage. Ladies please keep up the good work. Thanks again

Annette was wonderful she answered all my questions and allowed me to see the options available. She is very personable. I’ll definitely recommend metro storage… Read More

Annette was wonderful she answered all my questions and allowed me to see the options available. She is very personable. I’ll definitely recommend metro storage to family and friends.

Annette and Wendy were so very helpful with renting me my unit I will definitely recommend

Annette was awesome, she is informative and kind hearted. She helped me with everything and made sure I was ok and equipped with all I needed. This is my seco… Read More

Annette was awesome, she is informative and kind hearted. She helped me with everything and made sure I was ok and equipped with all I needed. This is my second time renting and I will always return ?

I really appreciate the professionalism that I experienced when inquiring about the space with Ms. Wendy. Although , phones were ringing , and customers coming … Read More

I really appreciate the professionalism that I experienced when inquiring about the space with Ms. Wendy. Although , phones were ringing , and customers coming in with questions, an other potential customers asking questions about the spaces. She was never rude , nor ran out of patience. I really felt safe bringing my things here! I will recommend others too! Also the place was spotless!!

The sweet young lady named Wendy who works there was so very helpful nice kind and made sure I understood everything correctly

Very professional and great customer service I would refer my friends here

Funny story someone @ public storage recommended me ro Metro right next door. And that’s where i meet Ms. WENDY! And she was amazing. What I thought was going … Read More

Funny story someone @ public storage recommended me ro Metro right next door. And that’s where i meet Ms. WENDY! And she was amazing. What I thought was going to be a journey from my public storage encounter but she listened, helped me out, and really took my needs into consideration and I thank her!!!!

I love the customer Service Representatives at this location they are great and helpful with information regarding their storages and services

All employees were wonderful, informative and courteous, would definitely recommend, five most definitely

The lady Wendy for the most part was respectful honest and has great customer service skills thank you

Annette is the best she has GREAT customer service she goes above and beyond every time ! She needs a raise or even a promotion thank you so much for your serv… Read More

Annette is the best she has GREAT customer service she goes above and beyond every time ! She needs a raise or even a promotion thank you so much for your services !?

We had a wonderful experience at this location. The young lady by the name of Annette, was very helpful and polite in assisting us. Thanks For Assisting Us Ann… Read More

We had a wonderful experience at this location. The young lady by the name of Annette, was very helpful and polite in assisting us. Thanks For Assisting Us Annette!

Annette is a great representative for metro self storage. She is knowledgeable, kind and patient. I recommend 10 stars

The manager was really nice,polite. She answered my questions and took the time to explain some things to me .I didn’t feel rushed or pressured. The facility … Read More

The manager was really nice,polite. She answered my questions and took the time to explain some things to me .I didn’t feel rushed or pressured. The facility was really clean.

Wendy was very pleasant a breath of fresh air gave me the information I needed and was very knowledgeable I will definitely keep this place in mind for my futur… Read More

Wendy was very pleasant a breath of fresh air gave me the information I needed and was very knowledgeable I will definitely keep this place in mind for my future storage needs

Really easy and fast to rent at a great price! Very clean and secure as well

Wendy was very helpful when I called for assistance with making reservations online. Wendy displayed the most excellent customer service that I have not seen i… Read More

Wendy was very helpful when I called for assistance with making reservations online. Wendy displayed the most excellent customer service that I have not seen in years. Wendy really made this experience less stressful for my relocation to the city. I am so grateful.

Very professional, courteous, friendly, and thorough.. Thanks Wendy, you’re Beautiful! ?

Very professional, courteous, friendly, and thorough.. Thanks Wendy, you’re Beautiful! ?

Annette And Wendy are amazing. Thanks for Recommending me The Storage Boxes

Major shout out to Annette & Wendy! Because Of them, my transition ran smoothly, the customer service was beyond exceptional. They supported me with selecting t… Read More

Major shout out to Annette & Wendy! Because Of them, my transition ran smoothly, the customer service was beyond exceptional. They supported me with selecting the right unit for my organizational needs. Thank you guys, I look forward to continuing our relationship with Metro Self Storage …

The young Lady Annette She have a very pleasant attitude she help me all the way around today when I walked in I went to 3 different storages units to see how i… Read More

The young Lady Annette She have a very pleasant attitude she help me all the way around today when I walked in I went to 3 different storages units to see how it was before I put my stuff in storage she was very kind she answers every questions that I had about the unit even though I had a lot of questions she answered correctly she made me feel welcome so I just I will be back just because of her she have a very positive attitude she greeted me soon as I walk through the door keep up the great work Ms.Annette you are a great young lady so love the way you help me with everything and not just trying to put me in a Unit you made sure I was welcome and not just trying to sell a unit you make sure it accommodate me as well I loved it I will highly recommend my friends and others to this storage place great customer service keep up the great work

Annette was very helpful i will recommend metro storage to anyone thanks annette

Over And beyond, Customer service Annette was alot of help she show me to the unit also help me put the lock on unit and also made me feel welcome she such a gr… Read More

Over And beyond, Customer service Annette was alot of help she show me to the unit also help me put the lock on unit and also made me feel welcome she such a great help I will always come to metro storages

Annette was so helpful and friendly. The facility was clean. Over all a great experience. Would highly recommend. Thank you so much Annette for all your help… Read More

Annette was so helpful and friendly. The facility was clean. Over all a great experience. Would highly recommend. Thank you so much Annette for all your help. You were a pleasure. ?

Annette was so helpful and friendly. The facility was clean. Over all a great experience. Would highly recommend. Thank you so much Annette for all your help… Read More

Annette was so helpful and friendly. The facility was clean. Over all a great experience. Would highly recommend. Thank you so much Annette for all your help. You were a pleasure. ?

Metro Storage is a great storage facility.I will continue to recommend Metro Storage. Wendy and Annette on 79th Street are awesome, patient and always greet me… Read More

Metro Storage is a great storage facility.I will continue to recommend Metro Storage. Wendy and Annette on 79th Street are awesome, patient and always greet me with a smile.

Wendy was very helpful when I called for assistance with making reservations online. Wendy displayed the most excellent customer service that I have not seen i… Read More

Wendy was very helpful when I called for assistance with making reservations online. Wendy displayed the most excellent customer service that I have not seen in years. Wendy really made this experience less stressful for my relocation to the city. I am so grateful.

The representative Annette was very helpful and polite. She was knowledgeable about the storage and did not complain with the many questions I had. I really app… Read More

The representative Annette was very helpful and polite. She was knowledgeable about the storage and did not complain with the many questions I had. I really appreciate her hard work. She is the reason I decided to go with Metro Self Storage.

Annette was AWESOME! Great customer service. Explained everything in detail PERFECTLY!

Kathy was wonderful, and very informal about rental and policy and procedures. Great customer service skills and very polite and pleasant to talk too! I would c… Read More

Kathy was wonderful, and very informal about rental and policy and procedures. Great customer service skills and very polite and pleasant to talk too! I would continue and recommend metro storage to everyone i know.

Wendy the woman who helped me at the desk was very informative and she was very welcoming to my questions. Great customer!!!! Left feeling good. Will definitel… Read More

Wendy the woman who helped me at the desk was very informative and she was very welcoming to my questions. Great customer!!!! Left feeling good. Will definitely refer more people to metro storage…. thanks for experience

Today I came in needing immediate storage because I was force to move without proper notice. As stressful as that may sound the young lady at the front desk mad… Read More

Today I came in needing immediate storage because I was force to move without proper notice. As stressful as that may sound the young lady at the front desk made everything better by providing great service. She made everything so easy and and was very diplomatic about my situation. I’m very pleased with the service I received today and will most definitely be using you all again. Thanks again Wendy for everything you done for me today.

Wendy was EXCELLENT! Went above and beyond what she was supposed to do and she was VERY PROFESSIONAL! Will definitely refer my friends here!

Wendy was so helpful to me today as she always is every time I come in she is very professionally and quick

Wendy is a delight and always so helpful and gets the job done also a pleasure to be around you guys got a gem on your hands

The service was very professional and she was polite and very knowledgable. Wendy is one of the reasons I would recommend Metro to people I know. Thanks for… Read More

The service was very professional and she was polite and very knowledgable. Wendy is one of the reasons I would recommend Metro to people I know. Thanks for the smile today.

I just had a great experience working with Kathy. I made a mistake in the size unit I rented. She promptly remedied my error. She guided me through the process … Read More

I just had a great experience working with Kathy. I made a mistake in the size unit I rented. She promptly remedied my error. She guided me through the process of getting the right space and got me my refund. She was extremely professional and courteous while she carefully listened to me. You could feel her smile over the phone. What a wonderful individual! Thank you Kathy!!

Great prices, and (employee) Wendy was so nice!

Wendy ~ was very knowledgeable and overall had great customer service. Thank you for your help!

Secure, clean, great price and the staff is always pleasant and helpful.

This is my second time renting here and Wendy got me what I needed and is always so helpful Evelyn was a great help as well

Evelyn was very helpful, kind and courteous. She showed me a great unit and I can’t wait to rent with Metro Storage!

Wendy was very helpful when contacting us that our unit was left unattended! She was very prompt and professional while helping us to solve the problem! What a … Read More

Wendy was very helpful when contacting us that our unit was left unattended! She was very prompt and professional while helping us to solve the problem! What a valuable employee!!!

The Staff assist by informing clients with rate discounts payment updates. Packaging and supply’s to protect and prevent damage to property. Work to keep facili… Read More

The Staff assist by informing clients with rate discounts payment updates. Packaging and supply’s to protect and prevent damage to property. Work to keep facility clean and ensure everything functions…

I have been a customer for 3 plus years and the customer service is superbly outstanding. The building and perimeter is very clean and the hours are convenient…. Read More

I have been a customer for 3 plus years and the customer service is superbly outstanding. The building and perimeter is very clean and the hours are convenient. Also Wendy and Mary always have pleasant and positive attitudes.

All the staff is so very nice and friendly and males sure that I’m informed.

The service is fast an effient.. Wendy and Mary are very knowledgeable and patient with you. They make sure you are completely satisfied before you leave the st… Read More

The service is fast an effient.. Wendy and Mary are very knowledgeable and patient with you. They make sure you are completely satisfied before you leave the store. I would recommend this store very highly

The office manager Mary was so friendly and professional. She was patient and so thorough as she explained the process.

The office manager Mary was so friendly and professional. She was patient and so thorough as she explained the process.

The employees that work at this location, are awesome!! They always deliver great customer service, very friendly and knowledgeable. I’ve been helped by both … Read More

The employees that work at this location, are awesome!! They always deliver great customer service, very friendly and knowledgeable. I’ve been helped by both Mary and Wendy for years and have never had any problems. And the faculty is always very clean.:) Thanks to Metro Storage for these employees and location.