I had an awesome experience at Metro Self Storage in Franklin. Taylor at the front desk was helpful, knowledgeable, and friendly. Interacting with her proved to… Read More

I had an awesome experience at Metro Self Storage in Franklin. Taylor at the front desk was helpful, knowledgeable, and friendly. Interacting with her proved to be very beneficial for me, and I am very grateful that my path took me to Metro Self Storage.

Nicest uhaul that we’ve ever used. Personnel were excellent, friendly and on time. We have used uhaul in all moves from Tennessee to Michigan to Texas to Kent… Read More

Nicest uhaul that we’ve ever used. Personnel were excellent, friendly and on time. We have used uhaul in all moves from Tennessee to Michigan to Texas to Kentucky back to Nashville and now Springhill. Thank you for your company!!! ??

A fabulous team led by a very impressive manager (Taylor)! A very well managed operation, clean facility and clearly defined lease terms. The full team provides… Read More

A fabulous team led by a very impressive manager (Taylor)! A very well managed operation, clean facility and clearly defined lease terms. The full team provides exceptional customer service!

Taylor is SO lovely & personable! She made every step of the process so easy and took away all our stress of moving. What an asset you have here at the Franklin… Read More

Taylor is SO lovely & personable! She made every step of the process so easy and took away all our stress of moving. What an asset you have here at the Franklin, TN location. She is SUPERB!

Taylor was great to work with. She showed us all the options available. The process was easy! The facility is very clean and nice amenities. We LOVE the car… Read More

Taylor was great to work with. She showed us all the options available. The process was easy! The facility is very clean and nice amenities. We LOVE the carts available to help move our boxes.

Storing my household belongings at Metro has been a great experience from start to finish! Patrick set everything up well from the start. No surprises. No hidde… Read More

Storing my household belongings at Metro has been a great experience from start to finish! Patrick set everything up well from the start. No surprises. No hidden fees. No changes to cost or contract. Everything was stored safely and securely. The gem of Metro Storage in Franklin, TN is Taylor. She goes way above and beyond to help each customer. She is professional and personable, efficient, effective, and a genuinely kind and caring human being. She even recommended movers and, as a result, I had the best move I have ever had – and I have moved a lot!

Facilities are clean, safe, upscale, and well lit. The staff is excellent and it’s a great value for what’s offered! This is the 3rd time we’ve been custo… Read More

Facilities are clean, safe, upscale, and well lit. The staff is excellent and it’s a great value for what’s offered! This is the 3rd time we’ve been customers. Absolutely the best storage solution in Franklin!!

Taylor was so sweet and so helpful!! She made the process super easy (: The prices are fantastic and the facility is easy to access and kept very clean, we will… Read More

Taylor was so sweet and so helpful!! She made the process super easy (: The prices are fantastic and the facility is easy to access and kept very clean, we will definitely be choosing Metro Self Storage again!

Taylor and the team at Metro self storage in Franklin is absolutely amazing. I’m a mover and often find myself at this storage facility. Every single time I�… Read More

Taylor and the team at Metro self storage in Franklin is absolutely amazing. I’m a mover and often find myself at this storage facility. Every single time I’m there the office staff is extremely nice. The bathrooms and common areas are always clean, and there’s always plenty of dollies available to use. I recommend this facility to all my clients.

This is a fantastic storage facility. It’s cleaner than my own house! The bay to enter the facility, the bathrooms, the elevator, the hallways, …. everythi… Read More

This is a fantastic storage facility. It’s cleaner than my own house! The bay to enter the facility, the bathrooms, the elevator, the hallways, …. everything is spotless. And the staff is so kind and helpful, especially Taylor. Rent here, it will be your “home away from home” (since it holds our overflow belongings from home, lol).

Looking for storage? Look no further than Metro Storage! The building is always clean and secure and the property is fully fenced which is a bonus! Taylor runs … Read More

Looking for storage? Look no further than Metro Storage! The building is always clean and secure and the property is fully fenced which is a bonus! Taylor runs a tight ship and is always so accommodating and friendly, she evens remembers my son and wife’s name and asks about them every time I see her. You can tell she loves her job and it shows 🙂

Been here for years and Taylor and Patrick have been outstanding!! Absolutely grateful for their top-tier service and going above and beyond to help us in the … Read More

Been here for years and Taylor and Patrick have been outstanding!! Absolutely grateful for their top-tier service and going above and beyond to help us in the midst of all of our shuffling around. Best storage experience over time…they even come across the occasional flip situation depending on the item. Thank you all for everything!!

Patrick was excellent to work with. Knowledgeable, patient, and polite. The office, storage area, and the units we saw were all clean and had a comfortable temp… Read More

Patrick was excellent to work with. Knowledgeable, patient, and polite. The office, storage area, and the units we saw were all clean and had a comfortable temperature in the climate-controlled areas. We had looked at several different storage companies and this was the best combination of facilty, service, and price, so we rented one.

Excellent experience! Nice facility with convenient drive up load/unload area. Easy check in process. Taylor and Patrick are amazing – professional, friendly, w… Read More

Excellent experience! Nice facility with convenient drive up load/unload area. Easy check in process. Taylor and Patrick are amazing – professional, friendly, welcoming, and so helpful. They really went above and beyond to help me through a very stressful last minute move. I highly recommend Metro Self Storage!

The Manager, Taylor has helped me for several weeks with renting a truck and a storage unit. She has made the experience seamless! Fast, easy, and FRIENDLY s… Read More

The Manager, Taylor has helped me for several weeks with renting a truck and a storage unit. She has made the experience seamless! Fast, easy, and FRIENDLY service! This is the best location to use for storage and truck rental!

I have two rental units and have rental multiple U-Hauls. Taylor is always helpful and goes above and beyond to make the moving experience less painful than ive… Read More

I have two rental units and have rental multiple U-Hauls. Taylor is always helpful and goes above and beyond to make the moving experience less painful than ive had with other companies. I highly recommend this location to anyone looking for storage or a U-Haul rental.

Taylor and Patrick were wonderful in helping me decide what type of truck/size to rent and were absolutely delightful while doing so. Now that we’ve experienc… Read More

Taylor and Patrick were wonderful in helping me decide what type of truck/size to rent and were absolutely delightful while doing so. Now that we’ve experienced the best…there’s no going elsewhere! Thanks to both of you and enjoy your weekend.

EXCELLENT!! First of all, the place is immaculately clean. There’s coffee brewing and cold water offered. But more importantly, the staff is efficient, professi… Read More

EXCELLENT!! First of all, the place is immaculately clean. There’s coffee brewing and cold water offered. But more importantly, the staff is efficient, professional, and kind. The young lady that helped me (name has slipped my tired mind, but she has cool glasses) went above and beyond. She was very understanding and supportive of this being my first time driving a Uhaul on my own. She thoroughly explained everything and she put me in a newer model for a smoother ride. She also connected my phone to the vehicle’s Bluetooth and made sure I had my GPS all set and that I felt comfortable before driving off to my destination. It’s the little things. Outstanding customer service. ??????????

I was new in town and needed some place to store extras until our home was organized. Found this establishment, met Patrick, the kindest man with a great sense … Read More

I was new in town and needed some place to store extras until our home was organized. Found this establishment, met Patrick, the kindest man with a great sense of humor, and became a client of metro self storage. Like any business, not all are equal and this one stands out for friendliness, cleanliness, and safety.

We have used Metro Self Storage for a few years. We can not say enough about how professional and friendly the staff is. We would highly recommend Metro for a… Read More

We have used Metro Self Storage for a few years. We can not say enough about how professional and friendly the staff is. We would highly recommend Metro for all your storage needs. They have gone out of their way to help us anytime we needed assistance.

As an interior design professional, storage is a key component to the work we do for clients. The team at Metro Self Storage have literally become an extension … Read More

As an interior design professional, storage is a key component to the work we do for clients. The team at Metro Self Storage have literally become an extension of our team, providing amazing support as we move inventory in and out of the units we utilize. Metro’s storage units are safe, easy to access, climate controlled, well lit and available 24/7. I am so grateful for the quality of care and professionalism they provide and would never use anyone else for our storage needs here in Franklin. – Erin Leaverton, Owner | Harbinger House Designs

We always have a great experience at this Metro Storage location. The customer service from Taylor and Patrick is excellent!! They are both so kind and they go … Read More

We always have a great experience at this Metro Storage location. The customer service from Taylor and Patrick is excellent!! They are both so kind and they go above and beyond to take care of their customers. If you are looking for a storage unit or need to rent a U-Haul truck or van, I highly recommend you go see Taylor or Patrick at the Franklin Metro Storage!

This is hands down absolutely the best storage company around!! They have been accommodating and go above and beyond in everything they do. Everywhere is always… Read More

This is hands down absolutely the best storage company around!! They have been accommodating and go above and beyond in everything they do. Everywhere is always clean. They are always ready and available to us. Definitely use this company for your storage needs! We have had 4 units at one time of all sizes and one outside.

This is hands down absolutely the best storage company around!! They have been accommodating and go above and beyond in everything they do. Everywhere is always… Read More

This is hands down absolutely the best storage company around!! They have been accommodating and go above and beyond in everything they do. Everywhere is always clean. They are always ready and available to us. Definitely use this company for your storage needs! We have had 4 units at one time of all sizes and one outside.

This place is wonderful! Clean, safe, and I always receive wonderful service. Not to mention, Taylor is so pleasant and always remembers me and my mom whenever … Read More

This place is wonderful! Clean, safe, and I always receive wonderful service. Not to mention, Taylor is so pleasant and always remembers me and my mom whenever I call, email, or stop by. There are a million storage facilities around, but I’m so glad we stumbled upon this one!

Great, friendly service today with Taylor! I ask to see a unit in the size I wanted- beautiful, clean storage (and all the grounds). Signing up for the unit was… Read More

Great, friendly service today with Taylor! I ask to see a unit in the size I wanted- beautiful, clean storage (and all the grounds). Signing up for the unit was easy… a very pleasant experience throughout! Update: I’ve just moved my belongings out of Metro Self-Storage to a residence, but I will miss the friendly, considerate treatment from Taylor and Patrick! As always, the grounds and the building are spotless. Thanks for offering the coffee… I needed it! All the best to this first class team and business!

Just moved out after several years there. Patrick and Taylor offered extremely helpful, courteous and professional service. They were always available when I n… Read More

Just moved out after several years there. Patrick and Taylor offered extremely helpful, courteous and professional service. They were always available when I needed them! It was very gratifying to work with such personable staff. The facility is well kept and clean and has great covered docking areas. I highly recommend them! Daryl Henry

One of the best experiences I have had! I apologize I forgot her name. She was super sweet, patient and extremely helpful! I will definitely recommend and come … Read More

One of the best experiences I have had! I apologize I forgot her name. She was super sweet, patient and extremely helpful! I will definitely recommend and come back just because of her! Thank you!!

Ok… now that I’m out fully I can tell the truth about this place. I Love It! Taylor and Patrick are Amazing. The place is so clean and well cared for… it… Read More

Ok… now that I’m out fully I can tell the truth about this place. I Love It! Taylor and Patrick are Amazing. The place is so clean and well cared for… it’s obvious they take Pride in their jobs. Also, the free water is so welcomed! I will honestly miss them!

Phenomenal service! Facility was immaculate. Could not have been better. Thank you so much for solving all my problems. Taylor was absolutely lovely! Informa… Read More

Phenomenal service! Facility was immaculate. Could not have been better. Thank you so much for solving all my problems. Taylor was absolutely lovely! Informative, efficient, knowledgeable and extremely personable ?. She was 5 star!

Taylor….she was amazing! She assisted with all of the details including moving boxes, rental truck & a moving truck across country! She did it all with a smil… Read More

Taylor….she was amazing! She assisted with all of the details including moving boxes, rental truck & a moving truck across country! She did it all with a smile, kindness and first class professionalism.

From top to bottom: building, cleanliness, prices, bang for the buck, and the friendly helpful staff make this the obvious choice for anyone needing storage in … Read More

From top to bottom: building, cleanliness, prices, bang for the buck, and the friendly helpful staff make this the obvious choice for anyone needing storage in the Franklin area! (Rented a unit for over a year and have absolutely zero complaints) I just don’t need it anymore but if I did I would 100% use metro self storage!

Taylor was awesome in every way. She is always helpful and is the reason we chose to use this storage. Very attentive with a bottle of cold water and a friendly… Read More

Taylor was awesome in every way. She is always helpful and is the reason we chose to use this storage. Very attentive with a bottle of cold water and a friendly smile. My wife and I move a lot and Taylor made it a pleasant experience. Thanks again!

I did a lot of researching locations and prices around Franklin. I am one of those guys! I made it in one day and Patrick gave me the tour. I have been on the… Read More

I did a lot of researching locations and prices around Franklin. I am one of those guys! I made it in one day and Patrick gave me the tour. I have been on the road the last three years and the location, convenience and service I have received have definitely made it worth every penny. They are not the cheapest, but they are not the most expensive either. What they ARE goes beyond the numbers. Taylor and Patrick have been so helpful, and easy to work with— and beyond stellar customer care, I have not worried one bit about my things- I am a collector, and have art, and guitars and other delicate items. ALL are fine. Thankful for the climate control… And safety.., and hours… and access.. and the covered loading dock…and all the rest I have mentioned above. Oh and did I mention they have U Haul trucks to rent on site??? Thanks friends.. I think a raise for each is in order??

I’ve been customer since this location opened. The property manager has always been courteous, helpful, and genuine. Online payments make renting here a breeze…. Read More

I’ve been customer since this location opened. The property manager has always been courteous, helpful, and genuine. Online payments make renting here a breeze. The property is always clean, and the communications about unit access are timely.

I rented UHaul van from Metro Self Storage on Saturday. Prior to that I had never been at their location. Taylor was VERY helpful with the contract. Sometimes r… Read More

I rented UHaul van from Metro Self Storage on Saturday. Prior to that I had never been at their location. Taylor was VERY helpful with the contract. Sometimes renting this type of equipment with 800 numbers and websites can be overwhelming and more helpful. She was able to add the personal attention to the transaction that makes me want to refer others to their business. I will come back whenever I need this service and will always recommend to others.

Clean and well-maintained facility. I have increased from two to four units over the last few years, and receive helpful and fast service whenever I make an adj… Read More

Clean and well-maintained facility. I have increased from two to four units over the last few years, and receive helpful and fast service whenever I make an adjustment to my rental needs. Taylor at the desk is accommodating, fast, and friendly!

I think this Metro Self Storage is great! It’s clean, well lite and Taylor is fantastic. I’ve never had a problem, but if I did I know that Taylor would h… Read More

I think this Metro Self Storage is great! It’s clean, well lite and Taylor is fantastic. I’ve never had a problem, but if I did I know that Taylor would handle it. Taylor & Patrick are friendly, professional and efficient. A+

From the first day that I got my storage unit until I cleaned it out to move, the staff were extremely kind, professional, informative. I felt very confident th… Read More

From the first day that I got my storage unit until I cleaned it out to move, the staff were extremely kind, professional, informative. I felt very confident that I chose the perfect storage company, all questions were answered. This a very clean facility as well! Highly recommend if your looking for a storage unit. If I ever need one again I will be a returning customer.

I highly recommend Metro Self Storage in Franklin. Their online process was very user friendly and I was able to rent a unit in less than 30 minutes. When we mo… Read More

I highly recommend Metro Self Storage in Franklin. Their online process was very user friendly and I was able to rent a unit in less than 30 minutes. When we moved in, Taylor met us with a smile. A month or so later, we realized we could use a smaller unit. Not only did Taylor remember my name, she was wonderful in helping me change our unit. Although the company has been there for several years, the property looks brand new. It is clean, easy to access, comparable in price to other companies and their staff is top notch.

Metro Self Storage in Franklin, TN is a great place to store your furnishings. Their units are easy to access, very clean, safe, and the customer service is exc… Read More

Metro Self Storage in Franklin, TN is a great place to store your furnishings. Their units are easy to access, very clean, safe, and the customer service is excellent! One of the employees, Patrick, explained everything clearly, helped me choose a storage unit, and made the arrangements for me. A few weeks after I moved everything into the unit, I found a property to rent. I then went through the process of moving all out of the unit and into my new home. The next day my new place was robbed. The owner let me out of the lease and I moved everything back into storage. I was so traumatized from being robbed, having to move everything again. Patrick went above and beyond in helping me. He not only did a great job in setting up all the arrangements again, but he was very kind and understanding of what I had been through. Metro Self Storage not only cares about the things you store with them, they care about their customers. Thank you Patrick and Metro Self Storage!

I regularly rent U-Haul’s for my business from this location. The property itself is well lit and secure, which is important for late/early U-Haul pickups but… Read More

I regularly rent U-Haul’s for my business from this location. The property itself is well lit and secure, which is important for late/early U-Haul pickups but any time I am fortunate enough to come during business hours both Patrick and Taylor have been so friendly and helpful with my pickup/returns. I really appreciate the two of them and I continue to use this location because of them!

Highly Recommended! This is the nicest storage facility in Franklin Tennessee. Why? Because Taylor and Patrick are exceptional hosts and do an incredible job of… Read More

Highly Recommended! This is the nicest storage facility in Franklin Tennessee. Why? Because Taylor and Patrick are exceptional hosts and do an incredible job of managing the property. No matter what situation you may find yourself in, they are ready to offer help and support. The property is kept clean and organized at all times. The entrance and exit gates always work. I feel safe and know that my possessions are well cared for at all times. Also, they love fur babies…only rule is you have to take them up front to get love before leaving!

This storage facility is always clean, well lit and the staff is always professional, friendly and very helpful. I have used Metro Self Storage, in Franklin, T… Read More

This storage facility is always clean, well lit and the staff is always professional, friendly and very helpful. I have used Metro Self Storage, in Franklin, TN for over one year. The units are easy to access and the hallways and elevators are easy to manuver. They have large furniture carts available to customers at all time. The entire location is secured with coded gates and building entry, security cameras and staff who constantly moniter the units and hallways. If you need any assistance, the staff go out of their way to be helpful. I would highly recommend this location if you’re looking to keep your belongings in a safe, clean, dry, climate controlled and excellent storage.

Best U-Haul and storage facility we have ever used. Patrick and Taylor are always so pleasant and accommodating. They are very efficient and put the customer f… Read More

Best U-Haul and storage facility we have ever used. Patrick and Taylor are always so pleasant and accommodating. They are very efficient and put the customer first! The facility and trucks are impeccably clean and well maintained. It is always a pleasure to do business with Metro Storage Franklin Tennessee.

Taylor and Patrick were very kind and helpful during a very stressful move. I’m ? that this Metro has the best customer service in town. Facility is clean, pric… Read More

Taylor and Patrick were very kind and helpful during a very stressful move. I’m ? that this Metro has the best customer service in town. Facility is clean, prices are comparable, instructions for using the facility is clear. I feel secure with my belongings there and am grateful for the human beings behind the counter. Hearts to Taylor and Patrick for all they do.

We recently moved from out- of- state. I searched for a storage facility that was reasonably priced & climate- controlled. The initial call center call was a bi… Read More

We recently moved from out- of- state. I searched for a storage facility that was reasonably priced & climate- controlled. The initial call center call was a bit confusing but we got a call back right away from the facility. Taylor helped me set up our rental over the phone- she was THE SWEETEST! We hired movers &had a large moving truck scheduled within a range of dates. She made sure we were set before the truck arrived. The facility accommodated the semi- truck from the parking lot to the large garage door to unload into our unit. Over the weeks leading up to the move, I had several questions- Patrick was also very helpful. Both have also been helpful getting a truck rented so we can get our stuff moved into our new home.

Taylor was absolutely such a joy to chat with. She was not only very helpful and able to be but we also just had a great time talking while getting everything t… Read More

Taylor was absolutely such a joy to chat with. She was not only very helpful and able to be but we also just had a great time talking while getting everything together!! I would recommend this place to anyone and everyone.

This was my first time using a storage facility, and I couldn’t have been more pleased with the building and staff. Taylor and Patrick were such a great help an… Read More

This was my first time using a storage facility, and I couldn’t have been more pleased with the building and staff. Taylor and Patrick were such a great help and truly kind people! The building is so clean and it feels very secure and safe. I truly wouldn’t pick anywhere else to store!

This was my first experience with a storage unit so I have nothing to compare it with, but Metro Self Storage in Franklin has awesome customer service! They ar… Read More

This was my first experience with a storage unit so I have nothing to compare it with, but Metro Self Storage in Franklin has awesome customer service! They are so friendly, offer to help in any way, provide water and even ice pops while you are moving in or out. Thanks for making a hard time easier!! Leslie Shelton

Taylor was wonderful. She helped me and my husband to get a truck when we couldn’t find one anywhere else in town. She was extremely knowledgeable and helpful… Read More

Taylor was wonderful. She helped me and my husband to get a truck when we couldn’t find one anywhere else in town. She was extremely knowledgeable and helpful with all of our questions. Not to mention so friendly. I’ll never want to use any other location except for metro self storage in Franklin, Tn thanks to her.

Recently, I had the pleasure of signing up with Taylor @ Metro Self Storage. She walked me thru the storage facility and helped me pick out the best storage un… Read More

Recently, I had the pleasure of signing up with Taylor @ Metro Self Storage. She walked me thru the storage facility and helped me pick out the best storage unit for my needs. She provided exceptional customer service and professionalism. I highly recommend utilizing Metro Self Storage for your storage needs! Don’t forget to ask for Taylor. She will set you up for what you need!

Absolutely the best service one could ask for. Taylor was truly a delight to work with. She over came some obstacles for me and provided a great experience. Th… Read More

Absolutely the best service one could ask for. Taylor was truly a delight to work with. She over came some obstacles for me and provided a great experience. Thanks Taylor!

Taylor is the sweetest, most helpful person I have ever met. I help run a moving company and she has brought us so much business I could never thank her enough…. Read More

Taylor is the sweetest, most helpful person I have ever met. I help run a moving company and she has brought us so much business I could never thank her enough. When it comes to her services she is second to none

We met Taylor today, such a nice precessional individual. She was very helpful when asking her about the area and your establishment. We came from another state… Read More

We met Taylor today, such a nice precessional individual. She was very helpful when asking her about the area and your establishment. We came from another state, been moving all day, and her attitude was so refreshing. Taylor was amazing.

Brian was very polite and knowledgeable. I was able to get the perfect storage unit at a great rate. I advise everyone looking for affordable storage units to … Read More

Brian was very polite and knowledgeable. I was able to get the perfect storage unit at a great rate. I advise everyone looking for affordable storage units to go here first. Update- I have been renting here for right at a year now and with Taylor and Patrick continuing to provide great service it makes this a wonderful place to rent from.

Great facilities and great customer service! Very nice and clean. Associates are very helpful and nice..

What a great experience! And, what a great management team! Taylor and Patrick made everything so easy. From start to finish, they are dedicated to making su… Read More

What a great experience! And, what a great management team! Taylor and Patrick made everything so easy. From start to finish, they are dedicated to making sure you have everything you need when you need it. That level of customer service is rare these days. Five stars are simply not enough!

Taylor was awesome! She showed me around the facility, showed me how things work and helped me on a unit that was right for me! I could tell through our convers… Read More

Taylor was awesome! She showed me around the facility, showed me how things work and helped me on a unit that was right for me! I could tell through our conversation she genuinely cared about what I needed. I recommend Metro Self Storage ? .

This storage facility is awesome! It is super clean and very easy to access. The staff, especially Taylor, was very helpful and most accommodating. She assist… Read More

This storage facility is awesome! It is super clean and very easy to access. The staff, especially Taylor, was very helpful and most accommodating. She assisted us with locating great movers and with renting the right size Uhaul van. I would recommend this facility to anyone.

Patrick was super helpful when I walked in to look at units. The facility was very clean and easy to access. Extras too like restrooms, carts and several loadin… Read More

Patrick was super helpful when I walked in to look at units. The facility was very clean and easy to access. Extras too like restrooms, carts and several loading docks.

This facility is fantastic. Super clean and well run. The staff are so kind and helpful it is always a great pleasure to see them

Professional people, very outgoing. I rented a Truck and Taylor helped me. If your in need of a Truck or storage go see “ Taylor” she will make it happen! T… Read More

Professional people, very outgoing. I rented a Truck and Taylor helped me. If your in need of a Truck or storage go see “ Taylor” she will make it happen! Top Notch customer service, clean facility, and affordable rates!!

Rented a unit for 2 months during an eventful move and the staff was always ready to help. Taylor was an absolute pleasure to work with and we’ll definitely use… Read More

Rented a unit for 2 months during an eventful move and the staff was always ready to help. Taylor was an absolute pleasure to work with and we’ll definitely use this location again if the need arises

I’m so glad we found Metro Self Storage. Moving from out of state meant that we couldn’t see any storage facilities in person and had to go based on reviews. Or… Read More

I’m so glad we found Metro Self Storage. Moving from out of state meant that we couldn’t see any storage facilities in person and had to go based on reviews. Originally we picked this facility due to price and location. But now that we are here I can tell you that the facilities are super clean, the manager is so helpful, and the area feels safe. I love that they have a covered area to unload your truck — so necessary on a day like today that had heavy rain. Taylor was also so helpful and accommodating with our unusually moving situation, which we are so thankful for. They also have uhaul trucks which will be great when we move our stuff out in the future.

Having stored household goods in many locations in Alabama, Georgia and Colorado, I have become a veteran of evaluating storage facilities. I checked several lo… Read More

Having stored household goods in many locations in Alabama, Georgia and Colorado, I have become a veteran of evaluating storage facilities. I checked several locations out in the Franklin/Brentwood area and knew I found a “home” at Metro Self Storage. In addition to being relatively new, this facility has covered bays to unload your household goods. Anyone who has had to unload in nasty weather knows how sickening that feeling is. Additionally, the larger units have lighting inside the unit itself. That makes the storage area much more user friendly. All these benefits though pale in comparison to the staff at Metro Self Storage. Patrick has been a pleasure to work with over the past several years on both the storage side as well as helping with my U Haul needs. Taylor is a breath of fresh air. She is super helpful and has a wonderful attitude. Here’s the bottom line. This facility is always squeaky clean, has a wonderful design that is extremely user friendly and has a superb staff.

Taylor and Patrick are genuine professionals! I rented a unit for a month to situate my stuff while I moved. When a employer treats their employees well, it’s… Read More

Taylor and Patrick are genuine professionals! I rented a unit for a month to situate my stuff while I moved. When a employer treats their employees well, it’s usually pretty evident. They both looked happy to be at work which made the experience ever better. For anyone who just needs space to organize, the 10x10s which are actually two 5x10s side by side are a great deal. It’s the same amount of space but having it split up gives you less to think about at one time which simplifies the organization process.

Taylor was great, she was very helpful in determining the size of unit we needed. Our new construction home move in date was delayed and she talked us through t… Read More

Taylor was great, she was very helpful in determining the size of unit we needed. Our new construction home move in date was delayed and she talked us through the U-Haul truck and storage options. Though the option we chose may have cost a little more money, it saved us a lot of time and physical labor.

Taylor is phenomenal! So incredibly nice and helpful! Would recommend these guys any time!

The man working the front was SO helpful and kind. Made our experience easy and wonderful! 5 stars just isn’t enough! I called 3 other storage units in the a… Read More

The man working the front was SO helpful and kind. Made our experience easy and wonderful! 5 stars just isn’t enough! I called 3 other storage units in the area and none compared to the service this location gives! It’s clean, convenient, and has wonderful service.

Great location Building was designed for this purpose so Wide doors and hallways for getting all that stuff in and out is a plus They rent trucks!! They have t… Read More

Great location Building was designed for this purpose so Wide doors and hallways for getting all that stuff in and out is a plus They rent trucks!! They have tons of moving supplies A one stop shop Before you ask… In a good area ( many competitors in the area are not !! ) and Franklin police and the county Sheriff’s Dept. both cruise this area It was clean both inside and outside Well lit

These sweet people were so accommodating to us! Taylor remember us and our unit number! The business is super clean and very conveniently located by Taco Bell… Read More

These sweet people were so accommodating to us! Taylor remember us and our unit number! The business is super clean and very conveniently located by Taco Bell. I know “Our Stuff” will be well taken care of!

Great professional, friendly, and helpful staff. The facility was very clean with easy access for our large delivery truck. They have carts to make the transfer… Read More

Great professional, friendly, and helpful staff. The facility was very clean with easy access for our large delivery truck. They have carts to make the transfer easy into the units. Highly recommend this storage facility that has been in business since 1973! Made our move to the area so much easier. Thankful we found this great place!

100% recommend this storage facility!!! The customer service is out of this world, the facilities are super clean and convenient, and the prices are competitive… Read More

100% recommend this storage facility!!! The customer service is out of this world, the facilities are super clean and convenient, and the prices are competitive with much lesser storage places we priced. I will definitely come back when we need a storage unit in the future, and it will be my go-to whenever someone asks for a recommendation.

I rented the largest unit Metro Storage in Franklin had for four months and loved it. The entire facility was super clean (to include the bathroom which I used … Read More

I rented the largest unit Metro Storage in Franklin had for four months and loved it. The entire facility was super clean (to include the bathroom which I used many times), and the dudes at the front desk were amazing. I’m not sure how, but the tall guy with dark hair knew my name and remembered what I did for work. They were people folks and helped me with everything. When I was moving out, it was a busy Saturday and they asked professional movers that were working there if I could use carts that were already being used. They manage the operational area very well. They even engaged with my kids that were super bored. I was there for about three hours packing all my stuff up, and they brought me and my kids cold bottled water and Gatorade. This was the best experience I’ll ever had (I’ve move every 3 years for the past 18 years (military)). I highly recommend this location. Awesome people and facility. They AC working wonderfully inside.

I recently relocated from CA and needed to temporarily store all our belongings while we wait for our house to be completed. After making a few calls to local s… Read More

I recently relocated from CA and needed to temporarily store all our belongings while we wait for our house to be completed. After making a few calls to local storage facilities, I was immediately impressed by Brian’s professionalism, transparency and responsiveness. He answered all my questions, offered suggestions and patiently worked with me remotely while I tried to manage the stresses of moving. I completed all the paperwork remotely and was greeted by Brian and his team upon my arrival with my 2 moving trucks. Everything worked as planned and working with Brian was by far the easiest part of the entire move. If you need storage in the Franklin area, I would highly recommend you consider Metro Self Storage.

Friendly, professional, very helpful. Clean and secure facility. While not cheap, best pricing I could find for short term rental. Able to handle request… Read More

Friendly, professional, very helpful. Clean and secure facility. While not cheap, best pricing I could find for short term rental. Able to handle request quickly.

My family and I are relocating from Oklahoma and we recently rented a unit in Franklin, TN off of Werthan Circle. My wife and I had the pleasure of meeting Bria… Read More

My family and I are relocating from Oklahoma and we recently rented a unit in Franklin, TN off of Werthan Circle. My wife and I had the pleasure of meeting Brian who runs the storage facility and we cannot say enough about how accommodating he was to make this experience fast, easy, and stress free. He did not pressure us to get a unit and took the time to show us every size unit to make sure we made the right choice in what fit our needs. This past weekend, I brought a trailer full of items to the facility and he saw me pull in. He met us out at the door and helped me guide the big Uhaul trailer back to the door without hitting anything in a small space and continued to assist us while we were there, making sure we had everything we needed. I would highly recommend this facility for your storage needs if you need them.

I am a professional Auctioneer. I went to Metro Storage to secure a thermo controlled unit to store a client’s Personal Property. I needed time to prepare the i… Read More

I am a professional Auctioneer. I went to Metro Storage to secure a thermo controlled unit to store a client’s Personal Property. I needed time to prepare the items for an online auction. Metro Storage offered me a fair price. I also was overjoyed to have a secure place to meet buyers for pick-up when items were liquidated. The proprietor was very knowledgeable and polite. I highly recommend Metro Storage for a month or several months! I feel safe and secure with my unit and definitely with the customer service at my Franklin location.

Awesome customer service! I needed a storage unit quick and it was ready the same day. Great location with good security and climate controlled storage so I don… Read More

Awesome customer service! I needed a storage unit quick and it was ready the same day. Great location with good security and climate controlled storage so I don’t have to worry about my stuff. Would definitely recommend to anyone.

Brian was helpful, friendly and kind. The experience was easy, painless and quick. The facility is clean, well lit and organized. If you’re looking for a stor… Read More

Brian was helpful, friendly and kind. The experience was easy, painless and quick. The facility is clean, well lit and organized. If you’re looking for a storage unit, I would definitely recommend Metro Self Storage.

Brian was very polite and knowledgeable. I was able to get the perfect storage unit at a great rate. I advise everyone looking for affordable storage units to … Read More

Brian was very polite and knowledgeable. I was able to get the perfect storage unit at a great rate. I advise everyone looking for affordable storage units to go here first.

Amazing experience here. Very fast and helpful service. Spacious storage unit with climate control. Very clean and secure. Just what we were looking for.

The best customer service and cleanest storage facility I’ve been in! Brian and Patrick are phenomenal! They were so professional and went above and beyond to… Read More

The best customer service and cleanest storage facility I’ve been in! Brian and Patrick are phenomenal! They were so professional and went above and beyond to accommodate my needs. They did not have the size unit I needed, however, they found me two units side by side that were the equivalent of the unit I needed. They worked with my timeline and explained everything thoroughly. They were upfront and clear about the rent, insurance and billing. By the cleanliness of the facility, it is obvious how much pride they take in their jobs. The whole facility is as clean as the front office. Walking into the front office, it is immediately noticeable how fresh and clean it smells, and actually is. The whole building is the same way, even the bathrooms. The security of the building, to include fencing, gates, doors and cameras provided the peace of mind I was looking for. If you’re looking for a space to store your items, don’t bother looking anywhere else. This is where you want them to be!

Very helpful. They helped me get a truck and worked with my situation. A+++++ Awesome!

Nicest storage unit I’ve ever seen. Super clean and bright. Large loading docs and elevators. Brian was so nice and showed us around the property. Will be sad… Read More

Nicest storage unit I’ve ever seen. Super clean and bright. Large loading docs and elevators. Brian was so nice and showed us around the property. Will be sad to leave!

I had a wonderful experience. Brian was very kind and helpful. I will recommend Metro Self Storage to people I know!

Metro Self Storage here in Franklin is the cleanest facility, professional, most helpful and friendliest staff in Brian. He offered many options, explained the … Read More

Metro Self Storage here in Franklin is the cleanest facility, professional, most helpful and friendliest staff in Brian. He offered many options, explained the billing process and took me on a tour. He demonstrated all the safety features of this facility. Great place to protect your belongings. Bravo!!

Metro Self Storage staff has always been friendly, helpful and easy to work with. The facility is well secured and always clean. Be confident in choosing Metro… Read More

Metro Self Storage staff has always been friendly, helpful and easy to work with. The facility is well secured and always clean. Be confident in choosing Metro Self Storage to protect and store your valuables.

Patrick and Brian were so helpful setting me up with the perfect storage unit. The building is very clean with bright lighting and an easy pull-up space for loa… Read More

Patrick and Brian were so helpful setting me up with the perfect storage unit. The building is very clean with bright lighting and an easy pull-up space for loading/unloading. I highly recommend!

We had a great experience. The staff was knowledgeable and well organized. The property is very clean. I highly recommend using this facility.

We are a new customer and the sign up process was simple. Access has been easy and our unit very clean. The staff is great and so far we are very pleased.

Perfect customer service! Couldn’t recommend more! Clean and safe and the gentlemen who helped me and showed me the facility were true gentlemen. Couldn’t h… Read More

Perfect customer service! Couldn’t recommend more! Clean and safe and the gentlemen who helped me and showed me the facility were true gentlemen. Couldn’t have asked for better help and even gave great advice on unit size Was able to do the whole thing the night before I needed it and online too!

Excellent service. Employees care about you and are courteous and very helpful. They make you feel like family. The site is clean and very well maintained. We h… Read More

Excellent service. Employees care about you and are courteous and very helpful. They make you feel like family. The site is clean and very well maintained. We hated to leave the service due to our move. We will miss Taylor and Patrick.

You have an employee called Taylor that took care of me. She was extremely helpful, professional and courteous, an exemplary employee that made the experience m… Read More

You have an employee called Taylor that took care of me. She was extremely helpful, professional and courteous, an exemplary employee that made the experience much more satisfactory than I was expecting it to be. She is a great asset to your company.