Best storage experience ever! Taheerah went above and beyond. Very professional, courteous and accommodating. I went to see a unit after speaking with Natalie o… Read More

Best storage experience ever! Taheerah went above and beyond. Very professional, courteous and accommodating. I went to see a unit after speaking with Natalie over the phone and ended up renting. I’m very pleased with the cleanliness and the and the staff.

Highly recommend this immaculate location. Front end staff is outstanding. Easy in and out for our items during our home renovation.

Very friendly experience I will recommend everyone to Metro Storage who looking for a great storage environment that has Temperature controlled air, which wor… Read More

Very friendly experience I will recommend everyone to Metro Storage who looking for a great storage environment that has Temperature controlled air, which works great in the summertime when you’re lifting those heavy items into the storage and getting cooled off at the same time, I give them 100%??

Thalia was really amazing, genuinely raised certain expectations, tailored a plan for our personal needs with room for an upgrade for our locker. She made our … Read More

Thalia was really amazing, genuinely raised certain expectations, tailored a plan for our personal needs with room for an upgrade for our locker. She made our first locker experience easy and worry free. C. Matias

5/5 stars! Kelly at Metro Self Storage exceeded our expectations with her exceptional customer service. Highly recommend!

Kelly was very kind and helpful. She took her time explaining everything as I am new to all this. The facility looks brand new.

The Metro Self Storage (MSS) facility in Randolph, N.J. is relatively new, well kept, clean, quiet, adequately lighted, with 24×7 surveillance, self-storage fac… Read More

The Metro Self Storage (MSS) facility in Randolph, N.J. is relatively new, well kept, clean, quiet, adequately lighted, with 24×7 surveillance, self-storage facility. Anything placed in there is relatively safe in a climate-controlled environment. While that may be true for any number of self-storage facilities, it is the staff here that makes the real difference. Friendly, helpful, courteous, and accessible, gives tenants a sense that, whatever they may have stored, is cared for under a watchful eye. I can find closer places by which to store some of my items, but not sure I can find any better.

Kelly is extremely helpful and very informative! Her personality is absolutely wonderful! She answers every question you have and is such a pleasure to speak wi… Read More

Kelly is extremely helpful and very informative! Her personality is absolutely wonderful! She answers every question you have and is such a pleasure to speak with!! If you are looking for a storage unit this is the place to go. Kelly will really take care of you and make you feel comfortable.

Kelly was AWESOME!! Extremely reassuring of the safety and security of using Metro Storage. The facility was very nice and clean. I’d recommend using this locat… Read More

Kelly was AWESOME!! Extremely reassuring of the safety and security of using Metro Storage. The facility was very nice and clean. I’d recommend using this location.

Wow can I just start off with Kelly at the Randolph location is well trained. She made our experience easy and painless. She is a great face to the company and … Read More

Wow can I just start off with Kelly at the Randolph location is well trained. She made our experience easy and painless. She is a great face to the company and is great at what she does. I will definitely recommend this place to friends and family.

Kelly was extremely informative, helpful and accommodating. She made the process effortless and provided me with security 🙂

Rented a unit here this morning from Kelly, the manager. She was most helpful and efficient, answering all our questions and taking us on a tour of the place. T… Read More

Rented a unit here this morning from Kelly, the manager. She was most helpful and efficient, answering all our questions and taking us on a tour of the place. Thank you so much, Kelly!

Kelly customer service is amazing ! Very verbal and friendly , patient and walked me through the whole process ! Thanks for making it easier to rent the storag… Read More

Kelly customer service is amazing ! Very verbal and friendly , patient and walked me through the whole process ! Thanks for making it easier to rent the storage unit .

Kelly was extremely helpful and supplied any information one might need to get into a rental locker. I would recommend this facility and Kelly will take care of… Read More

Kelly was extremely helpful and supplied any information one might need to get into a rental locker. I would recommend this facility and Kelly will take care of you.

The staff, Preston and Kelly, were exceptionally courteous and professional. The signup process was effortless, and the checkout was equally easy. The facility … Read More

The staff, Preston and Kelly, were exceptionally courteous and professional. The signup process was effortless, and the checkout was equally easy. The facility is easily accessible and maintained in excellent condition. The 24-hour access is unbeatable. Highly recommended.

Kelly was phenomenal. Walked in first thing in the morning and she was awake, present and a delight to deal with. Absolutely fantastic experience!

2nd time user of this facility, was in and out the office quickly, clean and convenient!! Thank you Preston

Absolutely wonderful! Kelly is fabulous! Very detail oriented. Explained the process in detail and went over size and price. She did not try to upsell, and help… Read More

Absolutely wonderful! Kelly is fabulous! Very detail oriented. Explained the process in detail and went over size and price. She did not try to upsell, and helped figure out our needs and actually talked me into getting a smaller and cheaper unit. The place is extremely clean and presentable. I highly recommend metro storage for all your storage needs and make sure you ask for Kelly!

Kelly was beyond helpful and very knowledgeable. She made this experience easy and simple. She didn’t try to upsell, but helped us get the right unit for our ne… Read More

Kelly was beyond helpful and very knowledgeable. She made this experience easy and simple. She didn’t try to upsell, but helped us get the right unit for our needs.

This place is awesome! It’s so clean, well taken care of. They are so honest with you about everything and no scams. Kelly was absolutely amazing, honest and … Read More

This place is awesome! It’s so clean, well taken care of. They are so honest with you about everything and no scams. Kelly was absolutely amazing, honest and was very knowledgeable and helped me picked the right size unit. This was a great experience!

I stopped by this location recently to take a look at the units and get some information. I spoke with Natalie Bendzak, who couldn’t have been nicer or more kno… Read More

I stopped by this location recently to take a look at the units and get some information. I spoke with Natalie Bendzak, who couldn’t have been nicer or more knowledgeable. She showed me all around and answered any questions I had. The facility is quite clean and modern, and Natalie was a pleasure to work with.

Natalie did a great job finding a great couple of spaces and her attention to every detail was refreshing. It’s hard to get high level customer service and Na… Read More

Natalie did a great job finding a great couple of spaces and her attention to every detail was refreshing. It’s hard to get high level customer service and Natalie over delivered in every aspect. We will recommend Metro Self Storage to others looking for great service to meet their storage needs.

Kelly was very knowledgeable, professional, and helpful regarding our decision on the most appropriate unit for our needs. The facility is prestine clean and … Read More

Kelly was very knowledgeable, professional, and helpful regarding our decision on the most appropriate unit for our needs. The facility is prestine clean and easily accessible. Great experience. ?

I was impressed with the Metro Storage facility in Randolph, NJ when my boyfriend rented there that I came back for my own renal unit. Clean, secure, climate co… Read More

I was impressed with the Metro Storage facility in Randolph, NJ when my boyfriend rented there that I came back for my own renal unit. Clean, secure, climate controlled and easily accessible. Elevator access, moving carts and drive -in access during inclement weather are added pluses. Introductory prices can’t be beat for this quality facility. On-site manager, Kelly, provides service with a smile!

Preston, our rep, is a great addition to Metro Self Storage and was a pleasure to work with! Preston showed us several potential spaces, access to interior faci… Read More

Preston, our rep, is a great addition to Metro Self Storage and was a pleasure to work with! Preston showed us several potential spaces, access to interior facilities and a deep overview of the contract, insurance requirements and features of current specials. A multimillion dollar brand new facility that brings promise to our Entertainment group out of Nashville and our commercial flooring division in Manhattan. Convenient location in Morris County not far from Madison Square Garden, Rockwood Music Hall and the worlds finest recording studios in the New York area. When it comes down to professionals- Metro has the best people over profit offer in the biz! Cuz Cotton will continue to use Metro for years to come because of its core deliverable and staff like Preston! So simple it’s brilliant!

Kelly was very courteous while stepping through the rental process, showing the sizes of the sheds so I felt confident I was renting the correct size unit, and … Read More

Kelly was very courteous while stepping through the rental process, showing the sizes of the sheds so I felt confident I was renting the correct size unit, and explaining the billing process. It was a pleasure working with her and she definitely eased a stressful situation.

Kelly is phenomenal, vibrant and totally awesome!! She is very helpful and explains everything. Excellent customer service! The place is squeaky clean and looks… Read More

Kelly is phenomenal, vibrant and totally awesome!! She is very helpful and explains everything. Excellent customer service! The place is squeaky clean and looks new.

Building is incredibly clean, convenient loading areas, really appreciate the wide doors on the units. Kelly and Preston are great, answered all my questions a… Read More

Building is incredibly clean, convenient loading areas, really appreciate the wide doors on the units. Kelly and Preston are great, answered all my questions and got me ready to move in fast, thanks!

Kelly was awesome!!! She helped me so much with a quick and easy nice rental! Great to talk to very friendly! Thank you so much!!!

Great service by Kelly! She explained everything, showed me different size units that would help me make my decision in size I wanted to go with. Such an easy p… Read More

Great service by Kelly! She explained everything, showed me different size units that would help me make my decision in size I wanted to go with. Such an easy process to rent my unit as well. Highly recommend this location, everything looks so clean, different doors to access the units. Excellent over all.

Fantastic customer service & very clean facility! Ive never had storage before using metro, I kept my 1 bed apartment in here for a year & everything stayed saf… Read More

Fantastic customer service & very clean facility! Ive never had storage before using metro, I kept my 1 bed apartment in here for a year & everything stayed safe & pristine condition. When I was ready to move again, I even downsized my unit to keep a few items in storage. The transfer process was entirely seamless. Same day, no hassle. Would highly recommend anyone to use this location if you want to store nice belongings or furniture to keep dry & protected – this is a great spot.

Amazing service ! Walked in and spoke with Kelly who was so very helpful , kind and very knowledgeable. Was shown the property right away and blown away by how … Read More

Amazing service ! Walked in and spoke with Kelly who was so very helpful , kind and very knowledgeable. Was shown the property right away and blown away by how clean and sanitary it was especially up too date great visit and I became a client of metro storage. Thank you Kelly !

Super clean facility, looks brand new. Kelly was a rockstar and was super helpful in getting setup quickly with a unit. Great promotions too.

Grey space and location, very clean and organized. Kelly made the experience easy, and hassle free. She was knowledgeable and informative.

Kelly was very helpful, great personality and easy to work with. Made experience very easy and enjoyable

Kelly the property manager created a seamless transaction. She met me early on a Saturday morning to answer my questions. The facility is beautiful and has th… Read More

Kelly the property manager created a seamless transaction. She met me early on a Saturday morning to answer my questions. The facility is beautiful and has the great addition of a fully enclosed loading dock for a rainy day.

I’m very happy with Metro Self Storage as a whole. Affordable unit prices, and a great facility. I specifically want to speak highly about the wonderful repre… Read More

I’m very happy with Metro Self Storage as a whole. Affordable unit prices, and a great facility. I specifically want to speak highly about the wonderful representative, Jessica, who helped me throughout the rental process. From the initial rental call, to numerous messages back and forth helping out with the administrative process, she was extremely helpful and courteous. She was able to answer all my questions easily and efficiently, and got me through everything with ease. So a special thank you to her.

Facility is new, clean, easily accessible, and Christine was great at helping me get set up quickly!

This is my third storage facility in a year! I was very impressed from the first moment I walked into this facility exhausted and unwilling to compromise on my … Read More

This is my third storage facility in a year! I was very impressed from the first moment I walked into this facility exhausted and unwilling to compromise on my high standard for what a storage facility should be providing for me. I was greeted by Preston who literally guided me to their seating area and sat down and fully listened to my journey that found me at their facility that afternoon. He complete heard me and found nothing wrong with what I was looking for in a facility and their management. He worked with me to find the perfect unit based on previous situations that had caused damage to my belongs. They very much actively walk the floors of the storage facility and check in everything. Christine literally called me as I was in the process of moving in and my storage unit was unlocked and called to tell so. I find that level of care outstanding! It is deeply appreciated as I travel a lot and trust that my belonging will be safe. Their Regional Manager is quite prompt in returning phone calls to address issues and actually resolve them. This facility hears me, meets my needs as if they were their own. They truly care about the residents of their facility! They are truly the best storage facility in the area after being with two other big corpse owned ones. A privately owned and managed facility is definitely the way to go with storage facilities for me! Much love and gratitude to the staff and management of this beautiful Randolph facility!

The best customer service! Everyone is very helpful, and super nice. The unit we rented was clean, and just the perfect amount of space. Would definitely use th… Read More

The best customer service! Everyone is very helpful, and super nice. The unit we rented was clean, and just the perfect amount of space. Would definitely use them again for any storage needs.

We just did a walk through of the facility and found it to be very clean and well light. Units are climate controlled, too. The manager, Christine, was great to… Read More

We just did a walk through of the facility and found it to be very clean and well light. Units are climate controlled, too. The manager, Christine, was great to work with, woukd definitely recommend.

Christine is the best! So professional and so nice to work with! Happy to help and explains everything! I rented a 10 x 15 !!! This facility is immaculate!

Christine was a great coach and taught us all we needed to know on the facility and lease. We first met with Preston a few weeks ago who was also brilliant! Goo… Read More

Christine was a great coach and taught us all we needed to know on the facility and lease. We first met with Preston a few weeks ago who was also brilliant! Good team – they both ‘get it’ when it comes to delivering excellent customer service! Thank you!

Christine!! Was so nice and helpful at the time to give me information about the Storage Units, she didn’t hesitate to walk with me and see which one was more… Read More

Christine!! Was so nice and helpful at the time to give me information about the Storage Units, she didn’t hesitate to walk with me and see which one was more convenient for me. Christ keep the great customer service! You’re amazing!! ??

Christine!! Was so nice and helpful at the time to give me information about the Storage Units, she didn’t hesitate to walk with me and see which one was more… Read More

Christine!! Was so nice and helpful at the time to give me information about the Storage Units, she didn’t hesitate to walk with me and see which one was more convenient for me. Christ keep the great customer service! You’re amazing!! ??

Christine was so helpful all day with multiple calls from me and a great solution to what I needed! Plus she was helpful in person when I got to the building. C… Read More

Christine was so helpful all day with multiple calls from me and a great solution to what I needed! Plus she was helpful in person when I got to the building. Compared to experiences I’ve had with the other self-storage companies in the area, this has been the best by far. They’re also very transparent about their pricing. Thanks!

The facilities are new, clean and secure. The staff was just super helpful in helping me set things up. I did most of it online, which was nice, but Christine… Read More

The facilities are new, clean and secure. The staff was just super helpful in helping me set things up. I did most of it online, which was nice, but Christine and Preston did the behind-the-scene work, leaving my lock in the unit and sending me my door code and instructions for entering the facility. I don’t often use the words “highly recommended”, but I can say that for Metro Storage. Nicely done!

I have been here numerous times to change or rent various size units. Christine has always been super helpful and patient with me. Preston has also been a gre… Read More

I have been here numerous times to change or rent various size units. Christine has always been super helpful and patient with me. Preston has also been a great. Place is super clean.

New storage unit and staff very friendly, informative and detailed. I was taken directly to the unit to ensure the size was what I needed. Christine at front de… Read More

New storage unit and staff very friendly, informative and detailed. I was taken directly to the unit to ensure the size was what I needed. Christine at front desk was very thorough, patient and answered my barrage of questions. Establishment very clean and very good security systems, I am sure my storage items will be safe.

The facility was new, clean and well laid out. Our sales representative Christine was fabulous. She was very professional, polite and knowledgeable, answered ou… Read More

The facility was new, clean and well laid out. Our sales representative Christine was fabulous. She was very professional, polite and knowledgeable, answered our questions and effortlessly guided us through the process. We promptly signed up with Metro and highly recommend this facility to others. Bravo Metro and thank you Christine for your excellent service!

On of the best experiences and services for my storage needs. Even the exiting – closing of my services with Natalie was easy, informative, and thorough. Such … Read More

On of the best experiences and services for my storage needs. Even the exiting – closing of my services with Natalie was easy, informative, and thorough. Such a treat to see customer service and care with the highest standards. Thank You – Stephanie

New, clean, secure facility. Great customer service! Facility managers Christine and Ben were patient, informative, and detail-oriented. They both worked with m… Read More

New, clean, secure facility. Great customer service! Facility managers Christine and Ben were patient, informative, and detail-oriented. They both worked with me as I am coordinating my move with a professional moving company. They showed me multiple units, clear communication, and transparent fee information. They worked within my storage needs, timeline, and budget. I highly recommend this new and clean facility for your storage needs. The pleasant customer service is an added bonus.

Christine and Preston were exceptional representatives of Metro Self Storage. I was greeted politely, professionally, and was given all necessary information a… Read More

Christine and Preston were exceptional representatives of Metro Self Storage. I was greeted politely, professionally, and was given all necessary information and more. I was stressed and they made me feel comfortable as well assured my experience with the facility would be a positive one. I never needed or wanted for more with their hospitality. From opening an account to closing, this team was on point! If I am to use a storage facility again it would be Metro self storage and I’d hope to work with this staff again. Thank you!

Christine provided us with a fantastic and friendly experience. Her customer service skills were a breath of fresh air, and this facility is immaculate! We high… Read More

Christine provided us with a fantastic and friendly experience. Her customer service skills were a breath of fresh air, and this facility is immaculate! We highly recommend Metro Self-Storage on 353 Route 10

Christine was a joy to deal with during this transitional time. Professional and pleasant are just a couple words I use to describe the staff. I highly recomm… Read More

Christine was a joy to deal with during this transitional time. Professional and pleasant are just a couple words I use to describe the staff. I highly recommend this facility.

Christine was so helpful and kind! She sold us our unit today and she was very knowledgeable! Great employee, thank you so much !

Best storage place ever. Christine was very professional and helpful. Super clean and easy to access

Preston and Christine are an awesome team! They were so professional, so helpful and fun! They are my PRESTINE team!! The are the epitome of customer service at… Read More

Preston and Christine are an awesome team! They were so professional, so helpful and fun! They are my PRESTINE team!! The are the epitome of customer service at its best!!! Thanks for all your help and making a stressful situation go away!!!!

After using the Metro Self Storage web site and making phone calls, I decided a visit to the site would be the determining factor. With the help of Preston, C… Read More

After using the Metro Self Storage web site and making phone calls, I decided a visit to the site would be the determining factor. With the help of Preston, Christine and Alex I signed a contract. The professional personnel, the convenient location and the clean and secure facilities were the determining factors.

Christine and Preston are awesome! Very informative and helpful. This Randolph facility is beautiful and spotless! There is an inside loading dock you can pull … Read More

Christine and Preston are awesome! Very informative and helpful. This Randolph facility is beautiful and spotless! There is an inside loading dock you can pull your car or uhaul into, so you don’t have to unload in the cold. Excellent promos for first time rentals too! If you need a storage unit this is the place to go!

Preston was an exceptional representative of Metro Self Storage. I was greeted politely and given all necessary information and more. I was stressed and he ma… Read More

Preston was an exceptional representative of Metro Self Storage. I was greeted politely and given all necessary information and more. I was stressed and he made me feel comfortable as well assured my experience with his facility would be a positive one. If I am to use a storage facility again it would be Metro self storage and I’d hope to work with Preston again. Thank you.

Incredibly fast service, great units, staff are very friendly. I would recommend us highway versus any other storage companies

Christine is fantastic! She took great care to show me all of the options available at your brilliant and new facility. The wide array of moving supplies is spo… Read More

Christine is fantastic! She took great care to show me all of the options available at your brilliant and new facility. The wide array of moving supplies is spot on and I am delighted to begin my project. The drive-in bay is a sublime bonus! Looking forward to a long-standing relationship.

Made a reservation online, and went in on Saturday, July 3rd, to set up my unit. Christine was a pleasure to work with. I wanted a 5’x8′ unit, which are mostl… Read More

Made a reservation online, and went in on Saturday, July 3rd, to set up my unit. Christine was a pleasure to work with. I wanted a 5’x8′ unit, which are mostly upstairs, but the elevators in the new building haven’t been inspected yet. Christine was able to arrange a first floor unit for the same price. Very nice facility, indoor loading docks keep you dry and warm/cool. Prices are competitive.

I was renting at this facility for over 2 years and always got a good feeling coming but last time I came and as always there was no one at the office, so waite… Read More

I was renting at this facility for over 2 years and always got a good feeling coming but last time I came and as always there was no one at the office, so waited for 10-15 mins and called their service dept, needed to move to another space, they said they’ll try to contact property manger, 20-30 minutes after still nothing, since I have a code I got into the building trying to find someone, no luck, later I saw a lady who works there, came out of the room in their office with so negative attitude like I did something wrong, no hello nothing (what you need), it seemed to me like she was sleeping there, but it’s not my issue, she said she was at lunch, 4 pm, I guess that’s their schedule for a lunch, she was so rude and unfriendly and when I asked for options to move to another space she was really rude, I stepped out to call their office to make a complain about this situation, they said the property manager will call me back within 6 hours. When came back to finalize my options, there was a maintenance guy writing something, so I approached to her with questions and she just said she is busy, even though I came before the maintenance guy. I assume this is more important than customers in their mind ( they probably think their salary come out of pay check from a tree, not from customers). Nevertheless, I find this behavior unacceptable and decided to move to another place, since after almost a week the manager never called me back. The facility is very good though and clean, it’s just a lack of proper staff.