Taheerah was professional, friendly and provided excellent customer service. I was able to take care of paperwork and get into my unit within an hour. I will hi… Read More

Taheerah was professional, friendly and provided excellent customer service. I was able to take care of paperwork and get into my unit within an hour. I will highly recommend to anyone in the area to store here.

Ask for JP he was awesome!! showing us many unit sizes and pricing. Super location and the facilities is so new and clean. A Huge indoor loading dock area was a… Read More

Ask for JP he was awesome!! showing us many unit sizes and pricing. Super location and the facilities is so new and clean. A Huge indoor loading dock area was amazing!! Never seen that in any other storage unit!

JP was great, very informative and receptive. Great service! Easy sign up! Clean facility. Recommend this facility and seeing JP!

Easy service and great rental process. Prices are very affordable as well

Second time at Metro Storage, excellent customer service. Detailed explanation ?

Great!! Fast check in 10/20 very spacious

Love the costumer service l, they made this storage searching more efficient and easy for me. Definitely recommended

Great experience! Would recommend to anybody

I’ve been a client of this Metro Storage for more than 5 years. JP is the best guy to deal with. He is pleasant and accommodating. Great customer service!

JP was extremely helpful and patient. I had a lot of questions since this was the 1st time I ever rent a storage unit. He answered all my questions showed me … Read More

JP was extremely helpful and patient. I had a lot of questions since this was the 1st time I ever rent a storage unit. He answered all my questions showed me the different units and was super nice the whole time. Made me feel like the most important person!

JP went above and beyond to help us in any way that he could.

Preston is a great guy and helped me very much.

Mr Preston was very friendly and polite setting a very positive atmosphere

We had a very positive and pleasant customer experience.

Metro Storage is the best! Clean, well maintained and their pricing remained stable for over 1 year. Staff is friendly and responsive too. 5 stars!

Called for info on promotion that was going on, spoke to JP who was very courteous, knowledgeable and helpful. When I arrived to claim my unit I was helped by… Read More

Called for info on promotion that was going on, spoke to JP who was very courteous, knowledgeable and helpful. When I arrived to claim my unit I was helped by Preston who was the same. It was a pleasure working with both of them. It was a pleasure dealing with both of them.

My wife and I had a very pleasant experience today as usual. JP was extremely professional and was very helpful answering our questions and meeting our needs. T… Read More

My wife and I had a very pleasant experience today as usual. JP was extremely professional and was very helpful answering our questions and meeting our needs. Thank you JP and Metro Storage.

I’ve had a great experience so far with Metro Storage, J.P. was a great help in signing me up and answering my questions, and Natalie was just as friendly and h… Read More

I’ve had a great experience so far with Metro Storage, J.P. was a great help in signing me up and answering my questions, and Natalie was just as friendly and helpful. Both are very pleasant people and very knowledgeable about the space, and they will happily go the extra mile to address any concerns you have. The space itself is great value and the location is convenient, but the excellent quality of service from the site managers is what sets this place apart for me. Highly recommended, thanks Natalie and J.P.!

The property managers are very accommodating. They explained every detail very well. One even stayed late on a Friday to help us. He showed us an immaculate st… Read More

The property managers are very accommodating. They explained every detail very well. One even stayed late on a Friday to help us. He showed us an immaculate storage space for us to lease. We were able to set up our space and keep on schedule because of his proficiency. Great prices too. When we were done with needing one of our storage units, the close-out process was easy with no surprise charges. We’re very happy that we chose this place to help us with our long term relocation process. I recommend this place to anyone I know that is needing customized storage.

Excellent service. Natalie went above and beyond to ensure my storage needs were met. The facility was very clean, highly recommend.

The gentleman that helped me was great!! Very kind and courteous, and answered all my questions. Very knowledgeable about availability and the place Is kept sup… Read More

The gentleman that helped me was great!! Very kind and courteous, and answered all my questions. Very knowledgeable about availability and the place Is kept super clean!!

Natalie B, has excellent customer service, very polite, personable and knowledgeable of her work. She deserves a raise and promotion. My family and I was very b… Read More

Natalie B, has excellent customer service, very polite, personable and knowledgeable of her work. She deserves a raise and promotion. My family and I was very blessed to meet her.

If I could give 10 stars I would! Natalie went above and beyond to make sure I had an amazing experience. Highly recommend

I’ve used many storage facilities, this is by far my favorite – the staff, Natalie, is so incredibly helpful, attentive, and personable. I was expecting to be j… Read More

I’ve used many storage facilities, this is by far my favorite – the staff, Natalie, is so incredibly helpful, attentive, and personable. I was expecting to be just another customer, but Natalie went above and beyond and helped me with all of questions. Plus, the building is super clean and I always feel very safe. Highly recommend!

When you walk into a place of business and are prepared to spend your money, you are looking for a great experience. If you meet Natalie, that’s exactly what yo… Read More

When you walk into a place of business and are prepared to spend your money, you are looking for a great experience. If you meet Natalie, that’s exactly what you will receive. She is professional, kind, patient, efficient, and knowledgeable. She is the reason we signed the contract PERIOD! Not to mention, Metro Storage is very clean, secure, and safe. We were EXTREMELY SATISFIED with our service. Go see Natalie, you won’t regret it…

My husband and I had an outstanding experience leasing a unit at the Metro Self Storage facility in North Plainfield. The manager Natalie could not have been m… Read More

My husband and I had an outstanding experience leasing a unit at the Metro Self Storage facility in North Plainfield. The manager Natalie could not have been more helpful. She provided us with a thorough tour of the facility so we could view all available units. She then went above and beyond to find us the exact unit we were looking for. She was thoughtful, conscientious and thorough guiding us through the leasing process and ensuring that our access to our unit was seamless. I was thoroughly pleased with the facility, and the way in which Natalie assisted us. I highly recommend the North Plainfield Metro Self Storage facility.

Overall, an excellent experience. The facility is very clean, safe and well-maintained. The management people, Natalie and Shermel, are outstanding! They were … Read More

Overall, an excellent experience. The facility is very clean, safe and well-maintained. The management people, Natalie and Shermel, are outstanding! They were great at recommendations for my needs. Natalie and Shermel are always professional and courteous– above and beyond! This matters so much. Moving can be quite stressful! Thank you!

Shermel was literally the deciding factor for me staying with Metro Storage for 2+ years. His top notch customer service and problem solving saved me fro leavin… Read More

Shermel was literally the deciding factor for me staying with Metro Storage for 2+ years. His top notch customer service and problem solving saved me fro leaving numerous times. Shermel always LISTENS and responds accordingly when problems arise. Empathy and actions go a long way, and he is absolutely appreciated for everything he did and tried his best to do for us while we’ve been here.

It was super easy to reserve the unit online and everything was emailed to me. Staff are very friendly and always willing to help you out. Very glad we went wit… Read More

It was super easy to reserve the unit online and everything was emailed to me. Staff are very friendly and always willing to help you out. Very glad we went with this storage company and would definitely recommend.

Service is outstanding. I left my lock and Natalie was so diligent calling me back to let me know she had it. Facility is CLEAN, great hours and you can’t b… Read More

Service is outstanding. I left my lock and Natalie was so diligent calling me back to let me know she had it. Facility is CLEAN, great hours and you can’t beat the $$. Best is the staff. They know what needs to be done and they are good at it.

Natalie is the best! She’s so professional and polite. This place was great. The manager on site was very nice and helpful. He explained everything to me clearl… Read More

Natalie is the best! She’s so professional and polite. This place was great. The manager on site was very nice and helpful. He explained everything to me clearly and took his time to make sure I didn’t have any concerns with the process. I would recommend Metro self storage to my friend and family.

Natalie was professional and courteous and personable. She should be given a huge raise and be given buckets of diamonds. Take care of your best employee!

Hassle free process of renting a unit. Shermel was friendly and helpful in finding the proper storage unit that I needed.

Shermel was a pleasure to work with. Explained everything thoroughly and was very helpful. I will definitely recommend your facility after working with him. The… Read More

Shermel was a pleasure to work with. Explained everything thoroughly and was very helpful. I will definitely recommend your facility after working with him. The facility was very clean.

Today I visited Metro Storage at 351 Route 22, West Dr, North Plainfield, NJ to downsize my existing unit to a smaller one. Natalie showed me several options an… Read More

Today I visited Metro Storage at 351 Route 22, West Dr, North Plainfield, NJ to downsize my existing unit to a smaller one. Natalie showed me several options and helped me chose the best one for my budget and size requirements. She made the transition seamless and answered all questions and concerns I had. Natalie’s professionalism ensured I will continue to look to Metro Storage for my storage needs. I highly recommend this location. Ask for Natalie.

The manager was especially helpful, accommodating and professional. The storage space was clean and ready to move in.

Awesome, thanks for everything. The manager was great ?. He was very accommodating and helpful overall 5 ? service.

They are quick, very informative and the prices are reasonable. Thanks to Renee I was in and out. You guys are awesome…..

The store manager, Shermel, is such a wonderful person in helping my signing up for a new garage unit today. He reserved my unit for one week and honored the pr… Read More

The store manager, Shermel, is such a wonderful person in helping my signing up for a new garage unit today. He reserved my unit for one week and honored the price locked as well. And he explained pretty much all the details about the new rental. What a smooth transaction for today. Thanks.

Great service at Metro. I will refer this location to all my friends and associates

The process was seamless and the staff was super friendly. I’d recommend this place to anyone seeking storage in the area.

Excellent overall, Shermel provided possibly with the greatest customer service I’ve personally experienced and streamlined the rental process. Thank you Sher… Read More

Excellent overall, Shermel provided possibly with the greatest customer service I’ve personally experienced and streamlined the rental process. Thank you Shermel!!!

Visiting self storage is a very friendly inviting place.My first time coming here very good people.Thank you for your help.

The process went smoothly, I really like the attention at the storage office, the clerk was super nice and very knowledgeable of their products, I would probabl… Read More

The process went smoothly, I really like the attention at the storage office, the clerk was super nice and very knowledgeable of their products, I would probably would give 4 stars because I ended up paying other fees they do mention on the website but I will rate 5 starts just for the sales rep at the storage. I recommend this storage.

Excellent experience and service. The facility is clean and well lit. The manager was awesome

Natalie was very nice , kind , friendly, professional , she answered all our questions, her pleasant attitude alone sold me , facility was very clean ,5 star M… Read More

Natalie was very nice , kind , friendly, professional , she answered all our questions, her pleasant attitude alone sold me , facility was very clean ,5 star Metro , 5 star Natalie

Shermel was of great assistance getting me set up. Patient and outstanding service!

Professional Staff, clean, accommodating a great experience during our MOVING ( difficult time) Thank God they are here

Shermel was great, always helpful… delightful experience, great and very neat and clean facility.. well managed.

Great place good service . Very clean place to store your valuable stuff . Professional and courteous. Keep up the good work . Thanks

The manager was friendly and patience, he showed me two different units because I was not sure of how much room I needed. The building was very clean and acces… Read More

The manager was friendly and patience, he showed me two different units because I was not sure of how much room I needed. The building was very clean and accessible.

The facility manager Shermel was very professional & personable by taking the time to inform us about the company and giving us a reasonable unit which helped u… Read More

The facility manager Shermel was very professional & personable by taking the time to inform us about the company and giving us a reasonable unit which helped us to make the decision to rent right on the spot!

This place was great. The manager on site was very nice and helpful. He explained everything to me clearly and took his time to make sure I didn’t have any conc… Read More

This place was great. The manager on site was very nice and helpful. He explained everything to me clearly and took his time to make sure I didn’t have any concerns with the process. I would recommend Metro self storage to my friend and family.

Overall, excellent experience. Facility is very clean, well-maintained. The management people here are outstanding. Great recommendations for your needs. Always… Read More

Overall, excellent experience. Facility is very clean, well-maintained. The management people here are outstanding. Great recommendations for your needs. Always professional and courteous. (Moving can be stressful!)

Clean and easily accessible. Did just what we needed. Would recommend to anyone.

This place is great. Very organized and friendly. Very clean and relatively new building with only 4 years of establishment

Marty was very helpful and diligent at his job. This place is impeccably clean.

Very good service. Gentleman was professional and well knowledgeable.

Very friendly down to earth manager. Clean facility and very reasonable specials

The property manager is very accommodating. He explained every detail very well. He stayed late on a Friday to help me get set up. He showed me an immaculate st… Read More

The property manager is very accommodating. He explained every detail very well. He stayed late on a Friday to help me get set up. He showed me an immaculate storage space for us to lease. We were able to set up our space and keep on schedule because of his proficiency. Great price too.

Had a great experience. Shermel was very thorough and friendly. Facility is very clean.

Awesome experience! Jessica made it smooth & stress free!!! Facility is very clean, well lit and secure.

Metro storage in North Plainfield was great! Great customer service and very reliable. My only wish is that they were open later. I would definitely recommend t… Read More

Metro storage in North Plainfield was great! Great customer service and very reliable. My only wish is that they were open later. I would definitely recommend them to anyone looking for an affordable storage unit.

Super clean, easy to get in and out (I have a huge van), responsive and thoughtful customer service. I also feel safe. The staff watches the cameras and look… Read More

Super clean, easy to get in and out (I have a huge van), responsive and thoughtful customer service. I also feel safe. The staff watches the cameras and looks out for suspicious activity. Affordable rates. Highly recommend. When I need storage again, I’m coming here.

Very clean, safe environment. Jess was excellent and very personable, answering all our questions and making us feel very welcomed. Excellent customer service… Read More

Very clean, safe environment. Jess was excellent and very personable, answering all our questions and making us feel very welcomed. Excellent customer service!

Very clean facility. Prices could be a little better, but it was conveniently located for my needs. I was lucky to have been helped by Jess in the office a few … Read More

Very clean facility. Prices could be a little better, but it was conveniently located for my needs. I was lucky to have been helped by Jess in the office a few times. She is extremely helpful and incredibly nice.

New facility, helpful staff, and currently running a promotion on 1st 2 months rental fees. Carts are provided and there is 1 indoor unloading doc. Facility i… Read More

New facility, helpful staff, and currently running a promotion on 1st 2 months rental fees. Carts are provided and there is 1 indoor unloading doc. Facility is climate controlled and bathrooms are available. They also sell packing/ moving supplies. The doors use a cylinder lock, which they sell – a typical padlock will not work. I highly recommend.

clean plenty of space easy to get in and out plenty of different size units JP was friendly and thoroughly knowledgeable explaining everything.