Called with some questions regarding renting a unit for short term. Shannon in the office was so attentive – answering all of my questions & allowing me to come… Read More

Called with some questions regarding renting a unit for short term. Shannon in the office was so attentive – answering all of my questions & allowing me to come view the units prior to renting online to get an idea of what will fit my needs. She was so knowledgeable & friendly and made the process a breeze! Great location & wonderful staff.

Renting a unit online was simple and easy! Shannon was so informative, helpful and kind, making the process even easier. Unit was clean and climate controlled a… Read More

Renting a unit online was simple and easy! Shannon was so informative, helpful and kind, making the process even easier. Unit was clean and climate controlled as marketed! Prices were also very good. Would recommend!

Renting a unit online was simple and easy! Shannon was so informative, helpful and kind, making the process even easier. Unit was clean and climate controlled a… Read More

Renting a unit online was simple and easy! Shannon was so informative, helpful and kind, making the process even easier. Unit was clean and climate controlled as marketed! Prices were also very good. Would recommend!

Property Manager Shannon , was fabulous!! She was knowledgable , kind and so very helpful to me !!

In 5 years of having an inside climate controlled unit, I have never had an issue with my belongings, or the staff. Always helpful and would highly recommend

Great customer service! Online wouldn’t work employee helped over phone was so polite and helpful.

Sharron was pleasant, kind, professional and informative. She made the experience great. She should be recognized for her professionalism.

Place was very nice. The boxes I purchased worked, they had what I needed. And the person At the desk was very helpful.

Great experience and easy access in and out of the unit I rented. I really liked the front desk help, they were super nice and accommodating.

Awesome Store General Manager; Professional and Extremely Friendly. Process was very smooth. Excellent Prices and Great Customer Service.

Renee was WONDERFUL!!! Cleaned a whole storage unit out by herself to meet our deadline! And was sick to boot! She is a personable, dedicated, professional.

Two months ago a family member passed away and we needed to move the estate to a storage facility. I called several storage facilities that either had a voice m… Read More

Two months ago a family member passed away and we needed to move the estate to a storage facility. I called several storage facilities that either had a voice mail or directed me online to figure things out myself. Then I found Renee from Metro storage, she answered the phone and was so helpful in helping me get setup. I can’t thank her enough. In fact if I ever start another business I would love to have Renee manage all my customer service.

This place is just the best. Location is great and clean. Renee is by far the best customer service rep I have ever had the joy to work with. Made my day signin… Read More

This place is just the best. Location is great and clean. Renee is by far the best customer service rep I have ever had the joy to work with. Made my day signing up for a new storage space and being treated with the upmost respect and sense of care. Thank you for being awesome

The facility was very clean and easy to access; I never worried about my belongings stored there. At the time of our move out, Renee was very courteous and effi… Read More

The facility was very clean and easy to access; I never worried about my belongings stored there. At the time of our move out, Renee was very courteous and efficient as were all the staff we encountered during our 16 month stay.

Rene was the best!! So sweet, caring and helpful!! I’ve been at Self storage for a while now and this was a great experience today with Rene! Thanks so very muc… Read More

Rene was the best!! So sweet, caring and helpful!! I’ve been at Self storage for a while now and this was a great experience today with Rene! Thanks so very much for your help!!!

Absolutely above and beyond customer service by Renee. I was overwhelmed with stuff as we moved our daughter out of her college apartment and needed the extra … Read More

Absolutely above and beyond customer service by Renee. I was overwhelmed with stuff as we moved our daughter out of her college apartment and needed the extra space until we can sort all her things. Renee helped us to get into a unit quickly and easily and I couldn’t have gotten through that stressful moment without her help! Thanks so much.

Renea was professional and very helpful. She explained everything in detail, and provided the best solution for my storage needs

Renee rocks!!! Help me get the exact unit I needed. I coulda dealt with Renee all day. Fortunately she had me all set in a matter of minutes.

After going to a few other storage facilities and being brushed off because I only had questions and wasn’t ready to rent right away. I decided to stop into M… Read More

After going to a few other storage facilities and being brushed off because I only had questions and wasn’t ready to rent right away. I decided to stop into Metro since I was in the area. I was immediately greeted by Nicole who was extremely pleasant. I had explained to her that I only had some questions and I wouldn’t be renting a unit right away. Without any issue Nicole helped answer all the questions I had about the rental process with extreme clarity. She was so amazingly helpful I couldn’t be happier and I will 100% be returning here to rent my storage unit once I have all my stuff ready to do so. Thank you again Nicole for such an amazing experience!

Place was great awesome! Help! Renee walked me threw the entire process & showed me the space & helped me every bit of the way! Would recommend to come to this … Read More

Place was great awesome! Help! Renee walked me threw the entire process & showed me the space & helped me every bit of the way! Would recommend to come to this location.

Renee was so very helpful and very professional. She answered all of my questions and concerns. She was fabulous to deal with

This is the second time I’ve had a unit here and the first time dealing with Renee. I felt she went above and beyond to show me a couple different units to se… Read More

This is the second time I’ve had a unit here and the first time dealing with Renee. I felt she went above and beyond to show me a couple different units to see which was best accessible for my needs instead of just giving me the first unit that came up available for the size I wanted and I really appreciated that. She was very thorough with the details of everything I needed to know, especially with my lease agreement.

I have been a customer since this location opened and I have always been satisfied. Today I met the new Manager, Renee. What a delight! I’ve never quite felt … Read More

I have been a customer since this location opened and I have always been satisfied. Today I met the new Manager, Renee. What a delight! I’ve never quite felt so taken care of.

Renee went above and beyond to make sure that I found the perfect unit for me that was clean and easily accessible. She was very thorough with my lease agreeme… Read More

Renee went above and beyond to make sure that I found the perfect unit for me that was clean and easily accessible. She was very thorough with my lease agreement and made sure that everything was complete and that I understood all of it. I would highly recommend this facility to others.

Renee was wonderfully helpful, calming, and understanding in my recent crisis. I only have praise for the staff, old and new!

Renee was amazing, kind, caring and very informative! More people should be like her!

Jessica was super friendly and quick to get me into a storage unit! Will recommend her and metro storage to family and friends.

Excellent storage facility. Clean and secure. Great customer service especially from Kelly. This is my third time using this facility and I have not been di… Read More

Excellent storage facility. Clean and secure. Great customer service especially from Kelly. This is my third time using this facility and I have not been disappointed. Thank you.

Nicole was amazing she did amazing job and she is a wonderful person! Give her a raise!

Kelly was very friendly and took the time to show us around. The location is so much nicer then others we looked at in the area

Very friendly, Kelly greeted me and was very excited to take me on the tour and offer the unit I wanted. She didn’t try to upsell me on a bigger unit or access… Read More

Very friendly, Kelly greeted me and was very excited to take me on the tour and offer the unit I wanted. She didn’t try to upsell me on a bigger unit or accessories that I may need. If you ever need a place for your this in an emergency or if you place us over filling then this is the place for you.

Kelly is the perfect example of a superior customer service expert. We went over the available units, she explained the payment schedule and we went to the actu… Read More

Kelly is the perfect example of a superior customer service expert. We went over the available units, she explained the payment schedule and we went to the actual unit. The entire facility and the office was immaculate. The contract process was rapid and concise and the stress was non-existent. Recommend Kelly and this location very highly.

Kelly was so kind and very helpful, she also answered all my questions and guided me everything what I needed to know about the storage policy, I recommend her … Read More

Kelly was so kind and very helpful, she also answered all my questions and guided me everything what I needed to know about the storage policy, I recommend her to everyone, 101%, she’s such a great worker?

Natalie was one of the most friendly, courteous, and helpful representatives I have dealt with in a long time. You can tell she is meant to work with people. I … Read More

Natalie was one of the most friendly, courteous, and helpful representatives I have dealt with in a long time. You can tell she is meant to work with people. I would go back to Metro storage based on my encounter with her.

Kelly was super helpful and very personable. I highly recommend this facility.

Kelly and Nicole were both very helpful. They showed us around and explained everything we needed to know. The facility is very well maintained. We’re so glad… Read More

Kelly and Nicole were both very helpful. They showed us around and explained everything we needed to know. The facility is very well maintained. We’re so glad we chose Metro Self Storage and would recommend this facility to anyone who might have storage needs

Very easy process. Friendly people and super clean and convenient property. Fantastic experience. Overall A+.

Kelly was extremely friendly and knowledgeable. She made our rental sign-up very easy. Thank you!

Great experience today Nicole was awesome and helped me figure out what I needed.

I had a wonderful experience at Metro Self Storage. Kelly was super and gave me all the information I needed. The units are clean and easy to access! I highly r… Read More

I had a wonderful experience at Metro Self Storage. Kelly was super and gave me all the information I needed. The units are clean and easy to access! I highly recommend using this this storage facility for anyone who needs to store their belongings in a quality environment with excellent staff working with you.

Clean and friendly! Definitely would recommend.

Kelly was fantastic. She called me to see if I had any questions and to let me know exactly where my storage unit was. The online rental process was flawless an… Read More

Kelly was fantastic. She called me to see if I had any questions and to let me know exactly where my storage unit was. The online rental process was flawless and made everything so easy!! The unit was exactly as described online. Clean and very easy to locate. Highly recommend.

Kelly was fantastic. She got us set up with everything we need and was extremely personable. Easy sign up all digital Highly recommend!

good place ..but expensive

Great place and friendly staff. I was there for almost 9 years and have no complaints.

Great service. Great staff and clean units

Brian at the service desk was very helpful with renting a unit that’s easy to access as well as answer any questions I had! My only request is that the “lip” to… Read More

Brian at the service desk was very helpful with renting a unit that’s easy to access as well as answer any questions I had! My only request is that the “lip” to all the access doors be fixed. its hard to push a full cart through the door without getting them stuck and shifting boxes on the cart or having to struggle to lift the heavy cart over the lip. Particularly bad in the last door on the second floor access to the first building.

Excellent and knowledgeable service and the people are wonderful to work with. Would use again and highly recommend!

Excellent and knowledgeable service and the people are wonderful to work with. Would use again and highly recommend!

The process could not have been easier or smoother. 10 minutes on the phone and I was done. We were able to rent and access our storage locker the same day. … Read More

The process could not have been easier or smoother. 10 minutes on the phone and I was done. We were able to rent and access our storage locker the same day. Premises are clean and well maintained.

I only rented a storage unit there for a brief time, but everything went seamlessly. The unit was clean and well kept, as was the entire property. The available… Read More

I only rented a storage unit there for a brief time, but everything went seamlessly. The unit was clean and well kept, as was the entire property. The available carts on hand near the entry doors were mighty convenient, so I didn’t have to bring my own. The staff was friendly and helpful too. They always remembered my name when I stopped in with a question, even with my short stay there. I’d recommend this place for anyone in the area who needs to rent a storage unit.

I found the staff of The Storage Store to be very pleasant and knowledgeable. They were patient and presented all options and made suggestions to me so I could … Read More

I found the staff of The Storage Store to be very pleasant and knowledgeable. They were patient and presented all options and made suggestions to me so I could make the best decision for my needs. The process was smooth and everything was explained clearly. I’m very happy I chose this facility!

I just began renting yesterday & dealt with Brian who was very professional, knowledgeable & courteous. He explained everything clearly & precisely as opposed … Read More

I just began renting yesterday & dealt with Brian who was very professional, knowledgeable & courteous. He explained everything clearly & precisely as opposed to other storage facility places that are shady. Not Metro. The place is clean & climate controlled. I rented a 5×5 and the $1. first month is a great deal. Security seems to be like all the rest, CCTV. Hours are convenient too. I plan on renting a larger unit soon. I will leave another review when I am done renting and give a more thorough review based on my experience.

I have been a tenant, as it were, for several years now. My experience is totally positive on all levels. I would recommend The Storage Store highly. The sta… Read More

I have been a tenant, as it were, for several years now. My experience is totally positive on all levels. I would recommend The Storage Store highly. The staff is always professional and eager to help in any way they can. If I were to rate them from 1 to 10 (10 being the best) – I would give them an 11. They go above and beyond what is expected from a storage place.