Great costumer service. Staff is friendly and ready to answer any question. The location is very clean. Easy access and exit. Carts on site for costumers to use… Read More

Great costumer service. Staff is friendly and ready to answer any question. The location is very clean. Easy access and exit. Carts on site for costumers to use to facilitate moving things in and out of storage.

I rented a storage unit for about 8 months at the West Chicago facility. I worked with Mike from the beginning. He’s professional and easy to work with. Whene… Read More

I rented a storage unit for about 8 months at the West Chicago facility. I worked with Mike from the beginning. He’s professional and easy to work with. Whenever I had questions or concerns he was always super helpful.

Ryan was a great help upgrading to a larger unit. Happy that I chose metro to store my stuff at, knowing it’s at a place that’s safe and has superb customer… Read More

Ryan was a great help upgrading to a larger unit. Happy that I chose metro to store my stuff at, knowing it’s at a place that’s safe and has superb customer service.

Michael was very helpful for us getting our first storage unit. We appreciate you and thank you!

At the west chicago location Ryan provided great service welcomed me with a great attitude, answered all of my questions and was able to find the right size uni… Read More

At the west chicago location Ryan provided great service welcomed me with a great attitude, answered all of my questions and was able to find the right size unit for my stuff.

Michael did a great job with my storage concerns. Very kind and considerate. Very professional manner.

We were shown two units when we visited the West Chicago Metro Self Storage and given all of the specials being offered at the time. Michael who assisted us pu… Read More

We were shown two units when we visited the West Chicago Metro Self Storage and given all of the specials being offered at the time. Michael who assisted us put our unit on hold which allowed us time to gather the required documents needed to rent the unit. It was fast, easy and the staff if very friendly and help.

We visited the facility ti scope out sizes of units we were unsure of what we needed, the manager was so helpful. We were impressed with security & cleanliness … Read More

We visited the facility ti scope out sizes of units we were unsure of what we needed, the manager was so helpful. We were impressed with security & cleanliness of the facilities

Michael at the front counter is very friendly and even more helpful. Storing my belongings here has been a solid experience.

During the many years our family has been storing at Metro the staff have always been helpful and very professional. Recently Mike assisted us in determining wh… Read More

During the many years our family has been storing at Metro the staff have always been helpful and very professional. Recently Mike assisted us in determining what would be the most economical changes we could make when we wanted to reorganize and close some of our units.

Mike was super helpful, friendly, and efficient. The facility is clean, safe, and well cared for. What more can you ask for?

I dealt with Michael with my storage unit. He was very knowledgeable, efficient and professional. Very helpful.

I’ve been with Metro Self Storage for 3.5 years, and in all that time, I can say nothing but praise for these guys: 1) the facility is super clean 2) their temp… Read More

I’ve been with Metro Self Storage for 3.5 years, and in all that time, I can say nothing but praise for these guys: 1) the facility is super clean 2) their temperature control system is really nice if you have stuff in storage that might be adverse to swings in the weather 3) the unit is available 24/7 and self lighted as you walk into your locker 4) easy access with a code at the main gate and back entrance 5) You can pay your bill simply online with autopay or manual — if you’re late they remind you by text or email 6) Front desk is super helpful – their latest property manager, Michael, is quite helpful in all matters that may concern you -let him assist you! 7) on site bathrooms are clean 8) nice location right off hwy 59 for easy exit northbound to West Chicago. Overall, I can’t think of any reason not to give them anything but a glowing review. Thank you Metro Self Storage. 🙂 🙂

Manager was kind. Answered promptly and show me around. Helped me the most convenient storage unit. He is kind and soft spoken with respect.

Very friendly and knowledgeable people behind the desk. Answered every question I had . Extremely polite and willing to help me with my move in and out.

Michael the property manager was excellent to work with, and really helped me make my decision to use Metro for my storage needs. The property is clean, easy ac… Read More

Michael the property manager was excellent to work with, and really helped me make my decision to use Metro for my storage needs. The property is clean, easy access, secure, and the unit is perfect for my needs.

We stored some valuable family antiques here for 9 months. The facility was always clean, secure and safe. I’ve had family members who have stored things at oth… Read More

We stored some valuable family antiques here for 9 months. The facility was always clean, secure and safe. I’ve had family members who have stored things at other facilities and had some bad experiences… temperature not properly controlled, flooding…!!! Nothing like that here- I have only good things to say about the management and the facility. They were extremely helpful and great to work with. If you need storage, I heartily recommend Metro Self Storage!

Mike was Awesome, very pleasant to work with and explained all the documents thoroughly, it was very quick, only thing is, I should’ve came to Metro years earli… Read More

Mike was Awesome, very pleasant to work with and explained all the documents thoroughly, it was very quick, only thing is, I should’ve came to Metro years earlier.

The property manager was a great help! He helped me find a new unit that would work best for my move. He made sure it was affordable and worked with me so I cou… Read More

The property manager was a great help! He helped me find a new unit that would work best for my move. He made sure it was affordable and worked with me so I could transfer units easily.

Michael hunter was extremely helpful and patient. He Answered all my questions. Great customer service!

Absolutely wonderful experience! Coming back after every summer to store our outdoor furniture and I can’t be happier with the quality and professional work t… Read More

Absolutely wonderful experience! Coming back after every summer to store our outdoor furniture and I can’t be happier with the quality and professional work that Metro Self Storage in West Chicago provides.

Mark was very helpful this past week both time I stopped by. The first time he gave me all the information I needed since the loss of my sister. She was a custo… Read More

Mark was very helpful this past week both time I stopped by. The first time he gave me all the information I needed since the loss of my sister. She was a customer over 10 yrs. I then came back with the information he needed and a payment for another month. He gave me access code to enter the gate. He was kind and very compassionate.

Well it’s perfect because it’s indoors. Also my plans changed and my stuff has been in storage for 10 years. The owners are very courteous and helpful. Can’t go… Read More

Well it’s perfect because it’s indoors. Also my plans changed and my stuff has been in storage for 10 years. The owners are very courteous and helpful. Can’t go wrong store in your stuff here!

Michael was great. He helped us find the right unit and explained the ins and outs of everything and the easiest way to do everything.

Convenient, clean, and nice people. Great experience, except for the one time when the gate wouldn’t open as we tried to leave! I’m sure it doesn’t happen often… Read More

Convenient, clean, and nice people. Great experience, except for the one time when the gate wouldn’t open as we tried to leave! I’m sure it doesn’t happen often, but we were concerned we’d be sleeping in our car that night

Move in and move out were seamless. Michael was very pleasant. He made the Move out simple and convenient. Would definitely consider coming back if need arises.

Clean, well managed, reliable service. I wish they had a dumpster for tenant use and 24hr access. But otherwise, no complaints.

I have been with Metro for a few years now and can’t say enough good things about the staff. I find them friendly, courteous, and efficient. The facility is c… Read More

I have been with Metro for a few years now and can’t say enough good things about the staff. I find them friendly, courteous, and efficient. The facility is clean and well kept. Definitely better than other places I’ve been.

Michael was great to work with! Customer service was great. He was knowledgeable, easy to work with and attentive. Made sure I understood everything. I can’t ex… Read More

Michael was great to work with! Customer service was great. He was knowledgeable, easy to work with and attentive. Made sure I understood everything. I can’t express how grateful I am that he was there to work with me.

Todd has been amazing and very helpful. I have used Metro Self Storage multiple times between my local moves and my daughters. He has been informative, answered… Read More

Todd has been amazing and very helpful. I have used Metro Self Storage multiple times between my local moves and my daughters. He has been informative, answered any and all questions for us and made what is usually a stressful time so much easier. The facility is clean and well cared for and I really felt taken care of. Thank you Todd!!

So glad I came across Metro Self Storage in West Chicago because the facility and unit were both clean, safe & secure – plus they made the entire process from s… Read More

So glad I came across Metro Self Storage in West Chicago because the facility and unit were both clean, safe & secure – plus they made the entire process from start to finish SUPER easy, which is a huge plus given the stress that always comes with moving! The staff was super friendly and helpful right from the jump. Todd called me shortly after I booked my rental to walk me through what I could expect when I moved in and helped make the process painless before arriving. When we did arrive a few hours later Todd was just as friendly in person & super accommodating as we got started. Overall I am glad I chose to do business with this company and would recommend them over other local competitors – great experience!

I have rented here since 2015 I think. It has been awhile and even though we are no longer living in the area I almost don’t want to move my stuff closer. Todd … Read More

I have rented here since 2015 I think. It has been awhile and even though we are no longer living in the area I almost don’t want to move my stuff closer. Todd has been a gem doing what he can to help when financially we were strapped many times and we were very late on rent. Ron has been great too. It is always clean there. Todd is one of the best personally and professionally.

I have been a client at West Chicago Metro Self Storage for over nine years and have always experienced very polite and helpful service from the staff at this l… Read More

I have been a client at West Chicago Metro Self Storage for over nine years and have always experienced very polite and helpful service from the staff at this location; especially from the manager Todd Lokitis. Any concern I’ve had Todd has proved to be a problem solver every single time! Todd is the best! I highly recommend this storage facility! In addition, the climate controlled facility has always been reliable and the facility is very clean.

5 stars all around! Todd goes above and beyond in customer care and truly appreciates his tenants. You will not be disappointed in the services at the West Chic… Read More

5 stars all around! Todd goes above and beyond in customer care and truly appreciates his tenants. You will not be disappointed in the services at the West Chicago location!

We rented the storage unit due to the sale of our house for about a 18 months until our new home purchase. The West Chicago facility is very clean, has conveni… Read More

We rented the storage unit due to the sale of our house for about a 18 months until our new home purchase. The West Chicago facility is very clean, has convenient access and hours, free carts to use, and reasonable prices. I highly recommend.

Quick and easy! Ron was able to help us get a unit with no problems! Place is very clean and the people are top notch.

Great experience . We were stored there for a few years . When we picked things up they were liked we had put them in just yesterday. Such a. nice clean stor… Read More

Great experience . We were stored there for a few years . When we picked things up they were liked we had put them in just yesterday. Such a. nice clean storage place. No problems at all. Highly recommend them. Todd is a wo derful employee to work with.

Moving is never easy but Tod over here at Metro Self Storage was my life saver today! It was quick and excellent service Tod was very nice, helpful, and caring … Read More

Moving is never easy but Tod over here at Metro Self Storage was my life saver today! It was quick and excellent service Tod was very nice, helpful, and caring worker who understands the process of moving can be very crazy and hectic, but if you go here to Metro Self Storage Tod will be there to help you will anything you need!! Keep up the great job tjat you do Tod!! Your the best!

We have had a storage unit here for years! Clean and well-kept. Whenever we call, we get a quick response. Very professional and always helpful! Todd has rememb… Read More

We have had a storage unit here for years! Clean and well-kept. Whenever we call, we get a quick response. Very professional and always helpful! Todd has remembered us over the years, and it is always a pleasure to talk to him and do business. 10/10 recommend Metro Self Storage in West Chicago ?

Return customer, I’ve used this facility before, and it was my first choice to come back to when I needed storage again. Todd was incredibly nice and helpful, e… Read More

Return customer, I’ve used this facility before, and it was my first choice to come back to when I needed storage again. Todd was incredibly nice and helpful, explained everything very clearly, and gave us great, informative tour! Highly recommended!

Todd was extremely helpful and was friendly. He made the experience run very smoothly and provided lots of information. The unit was clean and aesthetic looking… Read More

Todd was extremely helpful and was friendly. He made the experience run very smoothly and provided lots of information. The unit was clean and aesthetic looking.

Todd and Ron have been very helpful and empathetic to my situations at times. I want you. Thank them very much for taking very good care of my things and the gr… Read More

Todd and Ron have been very helpful and empathetic to my situations at times. I want you. Thank them very much for taking very good care of my things and the great customer service they continue to give. Sincerely, Tina Matiya and

Very friendly and accomodating staff. I have never had a problem. Ron and Todd will always try to find a way to help. I strongly recommend metro!

Very easy! Super friendly they were very responsive. Made it a wonderful experience thank you!

Todd took care of us and was highly professional. Easy process, very nice facilities, clean and the best price was a win and reason that we will be returning. O… Read More

Todd took care of us and was highly professional. Easy process, very nice facilities, clean and the best price was a win and reason that we will be returning. Our girls are in college and we live across the country so this will be our go to for summer storage! Thanks Todd and Metro storage.

Todd was very helpful. Took care of me well. Showed me the place and gave suggestions. Very clean and professional.

I’ve got items here in storage. The place is clean, temperature controlled, and well protected from the elements. I was tempted to knock off a star because gett… Read More

I’ve got items here in storage. The place is clean, temperature controlled, and well protected from the elements. I was tempted to knock off a star because getting in to the building is kind of difficult if you’re coming alone. The key pad is a tad bit too far from the door, so you have to be quick getting to the door before it locks again… this is only an issue if you’re alone and have items you’re trying to bring in. I opted against doing so because everything else is great – fair pricing, convenient location, clean environment, decent lighting, and my items are well secured.

The manger Todd is the bomb. He answered all my questions knowledgeably and was polite and kind. The facility is well lit and very clean.

Clean place and the rental process was so easy. Todd is the best!

Ron set me up with my unit, and was very helpful.

Second time renting a storage unit, units are clean and well secured also the personal is very helpful and friendly.

Great experience! It was easy and I was in and out within minutes. Todd was great give that man a promotion and or raise. He was an example of customer service … Read More

Great experience! It was easy and I was in and out within minutes. Todd was great give that man a promotion and or raise. He was an example of customer service that is hard to find these days. Thank you Todd for your help.

Metro Storage in West Chicago has provided us with an excellent storage solution. Both Todd and Ron were extremely customer focused, responsive, friendly, helpf… Read More

Metro Storage in West Chicago has provided us with an excellent storage solution. Both Todd and Ron were extremely customer focused, responsive, friendly, helpful and professional. Thus far, our consumer experience has been great due in large part to them. It’s clear as well that the facility is well managed by them. It is clean, secure, and safe. Their rate was competitive and the process to secure the locker was easy.

Working with Todd was really easy. He’s a very nice man and great to speak with. The facility was clean and inviting. I was in and out before I knew it! Gre… Read More

Working with Todd was really easy. He’s a very nice man and great to speak with. The facility was clean and inviting. I was in and out before I knew it! Great service!

Amazing customer service, the manager helped us find the right size of storage we needed and helped us with everything, made it smooth and easy for us. I highly… Read More

Amazing customer service, the manager helped us find the right size of storage we needed and helped us with everything, made it smooth and easy for us. I highly recommend coming here! Thank you again! We appreciate your help and time.

Amazing customer service, the manager helped us find the right size of storage we needed and helped us with everything, made it smooth and easy for us. I highly… Read More

Amazing customer service, the manager helped us find the right size of storage we needed and helped us with everything, made it smooth and easy for us. I highly recommend coming here! Thank you again! We appreciate your help and time.

I am a returning customer. Today, Todd was very helpful with my locker, and with follow up with the insurance coverage. Professional and pleasant are a true co… Read More

I am a returning customer. Today, Todd was very helpful with my locker, and with follow up with the insurance coverage. Professional and pleasant are a true commodity.

Ron was so helpful! Initially, I booked a storage unit that ended up being too small for the amount of things that I had and Ron helped me upgrade to the next l… Read More

Ron was so helpful! Initially, I booked a storage unit that ended up being too small for the amount of things that I had and Ron helped me upgrade to the next larger unit which ended up being the perfect size. His professionalism and ability to accommodate at the last minute really helped me during my stressful moving day. Thanks so much, Ron!

The online set up process was quick and easy. Once I arrived to take possession of the unit the service was friendly and quick. The facility is in great shape… Read More

The online set up process was quick and easy. Once I arrived to take possession of the unit the service was friendly and quick. The facility is in great shape and was very clean. Very easy access to units.

We have multiple storage units here and have been a customer for several years now. Todd has always been helpful and willing to take the time to explain option… Read More

We have multiple storage units here and have been a customer for several years now. Todd has always been helpful and willing to take the time to explain options and help if any was needed. Prices are fair and the facility is clean and neat. Access hours are good too. Recommended.

Todd is great! This is the third storage unit we have rented here. The building is clean and Todd is very friendly. If you need a place to store some extra stuf… Read More

Todd is great! This is the third storage unit we have rented here. The building is clean and Todd is very friendly. If you need a place to store some extra stuff this is definitely the place.

Metro Self Storage – West Chicago provides excellent customer service! In particular, Ron and Todd went out of their way to help me with my two storage units. A… Read More

Metro Self Storage – West Chicago provides excellent customer service! In particular, Ron and Todd went out of their way to help me with my two storage units. As a result, I saved a lot of time, money, and was able to know that my personal belongings were safe and secure.

What a great place to store your stuff! Todd was the best — found us a second unit close to our first one. We have been using storage facilities for over 10… Read More

What a great place to store your stuff! Todd was the best — found us a second unit close to our first one. We have been using storage facilities for over 10 years and this one is the best. Location is great; units are clean and easy to access. Looking forward to moving the rest of our stuff once we can get another bigger-sized unit. Thanks again Todd!!

We have used Metro Self Storage in West Chicago for many years. They are just the best to work with. If I have a question they always have a wise answer. Thank… Read More

We have used Metro Self Storage in West Chicago for many years. They are just the best to work with. If I have a question they always have a wise answer. Thanks a million,

Staff is very professional and knowledgeable. Easy to work with and helped me with determining what my needs were. Highly recommend.

Todd was so helpful at West Chicago Metro Self Storage!! I originally rented the wrong unit online and Todd was so kind and corrected my error in a matter of m… Read More

Todd was so helpful at West Chicago Metro Self Storage!! I originally rented the wrong unit online and Todd was so kind and corrected my error in a matter of minutes!! Check in was a breeze, Thank you for being so kind and helpful Todd!!

Very easy to set things up! Todd at the office was friendly and helpful-made sure the code worked before I left, walked me to the unit so I would know exactly w… Read More

Very easy to set things up! Todd at the office was friendly and helpful-made sure the code worked before I left, walked me to the unit so I would know exactly where it was, showed me where to park, and where the elevator was located. Unit and the hallways were spotless!

Todd was amazing . He was able to switch me out of my third floor unit , down to the first level right away . Quick and easy .I would recommend using this locat… Read More

Todd was amazing . He was able to switch me out of my third floor unit , down to the first level right away . Quick and easy .I would recommend using this location

Todd is wonderful! He is helpful and he works quickly.

Convenient indoor storage. Used a 10 x 28 for six months. All items were dry as the center is temperature controlled. The manager, Todd, was helpful in providin… Read More

Convenient indoor storage. Used a 10 x 28 for six months. All items were dry as the center is temperature controlled. The manager, Todd, was helpful in providing the right size unit for our stuff. Reliable and affordable.

Been using Metro Self-Storage in West Chicago for 3 years and I couldn’t be happier. The units come in multiple sizes and are climate-controlled which means n… Read More

Been using Metro Self-Storage in West Chicago for 3 years and I couldn’t be happier. The units come in multiple sizes and are climate-controlled which means no melting and no mold. To me, Metro is my garage, and keeping out-of-season stuff in storage declutters my home. Everything is easy there. You get a secret code to enter the facility. They have dollies and a huge elevator. They have restrooms. Also I set-up Autopay so I never have to worry about late fees. I have to give a shout-out to the Manager, Todd. He always helps me out any way he can. Todd is very helpful.

Great Customer Service! Ron was very helpful and professional. First time ever getting a storage unit and he made the process so easy. Thank you! so much Ron.

Great variety of storage space! The staff is very friendly and helpful. Thank you Todd for helping us find the perfect storage unit! We recommend this storage f… Read More

Great variety of storage space! The staff is very friendly and helpful. Thank you Todd for helping us find the perfect storage unit! We recommend this storage facility!

Good prices and great staff. Andrew especially was very friendly and very helpful today. Thanks Andrew!

I would definitely give this place five stars if my storage unit hadn’t been broken into and a lot of things stolen that were unreplaceable be careful about wha… Read More

I would definitely give this place five stars if my storage unit hadn’t been broken into and a lot of things stolen that were unreplaceable be careful about what you store and I’m not happy that the price has jumped over $120 a month for the last 10 years they need to put a cap on rental fees