Ron was helpful and funny, the facility is clean and the price is ok

Ron at metro storage really helped us out explaining the process. Got me a great deal. Good place with easy access.

Easy experience getting setup and into Metro self storage in Naperville. Raheel was very helpful getting setup and into unit. Ron was very helpful during the pr… Read More

Easy experience getting setup and into Metro self storage in Naperville. Raheel was very helpful getting setup and into unit. Ron was very helpful during the process!

Clean and well managed storage unit. Ron has always been very helpful. I’d highly recommend.

Ron at this location is the absolute BEST!! He is always professional and if you have an inquiry and he doesn’t know the answer he will get back to you! Cust… Read More

Ron at this location is the absolute BEST!! He is always professional and if you have an inquiry and he doesn’t know the answer he will get back to you! Customer service is not what it use to be but Ron gets it and delivers!

Ron and Raheem did great job on helping me renting new unit and they made the process very easy for me Thank you for your service

Ron gave me exceptional excellent customer service from day of moving in to day of moving out and everything in between. Great place to store stuff temporarily… Read More

Ron gave me exceptional excellent customer service from day of moving in to day of moving out and everything in between. Great place to store stuff temporarily and permanently.

Ron was tremendous help today! The storage facility is very clean. I definitely recommend using this place!

I rented online and Ron followed up swiftly in the morning. He got us everything we needed to get right into our unit. Great experience!

Stored important items safely for almost 3 years. Air controlled environment.. No pesky critters…. Everything was stored safely and remained in good shape. St… Read More

Stored important items safely for almost 3 years. Air controlled environment.. No pesky critters…. Everything was stored safely and remained in good shape. Staff was always available if you have any questions. Affordable and safe. Can’t go wrong.

I highly recommend Metro Storage in Naperville for the trust of your storage contents.The manager Ron is highly professional and he keeps the place super clean … Read More

I highly recommend Metro Storage in Naperville for the trust of your storage contents.The manager Ron is highly professional and he keeps the place super clean and safe.The easy access is great and their climate control units are well maintained. I give them a five star.

Ron is always friendly, courteous and professional. Buildings and grounds are clean and well kept. Good value for money on rental spaces.

My spouse and I just got a storage unit today as we are moving and realized we needed a space to keep our not everyday stuff out of the way. He went alone and s… Read More

My spouse and I just got a storage unit today as we are moving and realized we needed a space to keep our not everyday stuff out of the way. He went alone and spoke with Ron, who was extremely helpful and we were able to secure the unit! Thank you to Ron for the help!

Ron at Naperville Metro Self Storage was a great help! He was organized and made my whole moving and storage process remarkably smooth! Thank you Ron

Ron was very friendly, knowledgeable and helpful. We rented 2 units. Metro’s website is difficult to use as there isn’t a save button for each page for requ… Read More

Ron was very friendly, knowledgeable and helpful. We rented 2 units. Metro’s website is difficult to use as there isn’t a save button for each page for required information. In addition, we had to complete the same information for the 2 units we rented. Don’t understand why the contract and sign in doesn’t allow for multiple units. Finally, once we “rented” the first unit, Metro’s website rejected security questions for the second, so we weren’t able to complete the rental. Ron was very accommodating and helped us finalize our rental of the units. His efforts were much appreciated as we were relocating to Naperville and were in Reno, Nevada getting ready to finalize the sale of our home and move.

Ron was very helpful and friendly. He made the whole process easy from beginning to end. Answered my many questions and showed us the unit before we had to pay … Read More

Ron was very helpful and friendly. He made the whole process easy from beginning to end. Answered my many questions and showed us the unit before we had to pay anything.

Ron was really nice and informative during the purchase of my storage unit. I came in with questions and left with none. Very helpful service today

I just rented a small storage unit from Metro Self Storage. Ron was very friendly and professional. The rental process was easy. I am very impressed how clean t… Read More

I just rented a small storage unit from Metro Self Storage. Ron was very friendly and professional. The rental process was easy. I am very impressed how clean the facility is.

Great service. Ron was a huge help getting me set up for my unit. Safe, Clean, and secure place!

This storage facility is the best! Ron was very helpful ? He saw me outside and let me come in while he was still opening. Not only that, he helped me with my b… Read More

This storage facility is the best! Ron was very helpful ? He saw me outside and let me come in while he was still opening. Not only that, he helped me with my billing issue and was very accommodating. ?

This place is perfect for my needs. I left a storage unit nearby and didn’t like the facility at the previous place. This place is much cleaner, has climate c… Read More

This place is perfect for my needs. I left a storage unit nearby and didn’t like the facility at the previous place. This place is much cleaner, has climate controlled units and for a great price. I highly recommend!

Have rented three years from this location. Staff is always helpful, especially Ron, place and units clean and feel like my items are safe and secure! Everythin… Read More

Have rented three years from this location. Staff is always helpful, especially Ron, place and units clean and feel like my items are safe and secure! Everything is always nice. Will be back for another year!

I have been a customer for years and really like the storage! It’s always clean and easy to access! And the customer service is Top Notch! Ron at the Napervil… Read More

I have been a customer for years and really like the storage! It’s always clean and easy to access! And the customer service is Top Notch! Ron at the Naperville Location is Very Professional and Nice! I had a little issue and he was on top of handling the situation quickly and professional! Thank You so Much ??

I had an excellent experience with Ron at Metro Self Storage. His customer service was fantastic. He was knowledgeable, friendly, and went above and beyond to a… Read More

I had an excellent experience with Ron at Metro Self Storage. His customer service was fantastic. He was knowledgeable, friendly, and went above and beyond to assist me with my storage needs. I highly recommend Metro Self Storage, and Ron to anyone in need of a storage facility.

Have rented three years from this location. Staff is always helpful, especially Ron, place and units clean and feel like my items are safe and secure! Everythin… Read More

Have rented three years from this location. Staff is always helpful, especially Ron, place and units clean and feel like my items are safe and secure! Everything is always nice. Will be back for another year!

The manager Ron was extremely helpful. I wanted to store a couple of my cars and he went above and beyond to help make sure the units would fit my needs.

Ron was a great help, I went in to get a storage unit for the first time and he assisted me in every step of the process. I really appreciated his efforts and a… Read More

Ron was a great help, I went in to get a storage unit for the first time and he assisted me in every step of the process. I really appreciated his efforts and am thankful for my new unit!

The people who work here are kind and thorough, and explaining all of the options. They’re very patient with people like me who don’t know how to use locks … Read More

The people who work here are kind and thorough, and explaining all of the options. They’re very patient with people like me who don’t know how to use locks ?? The facility is bright and clean and really quite pretty. I feel as though my possessions in storage are very safe!

Thank you for great service. Ron made it easy to sign up and get all the information I needed. Thank you so much for all your help ! Great location !!

Had to rent 2 units today for work. Ron made the entire process quick and easy. Was even more impressed with how clean the facility was. Highly recommend usi… Read More

Had to rent 2 units today for work. Ron made the entire process quick and easy. Was even more impressed with how clean the facility was. Highly recommend using them for your storage needs. Ask for Ron when you call, he was great to work with and very informative.

Super clean, well maintained unit and facility. Ron, who helped us out was phenomenal.

Ron was extremely helpful and kind. He showed me the available space which was exactly what we needed. The signup process was quick and easy. Highly recommend M… Read More

Ron was extremely helpful and kind. He showed me the available space which was exactly what we needed. The signup process was quick and easy. Highly recommend Metro Self Storage and be sure to ask for Ron!

Ron is exceptional!! So helpful and kind! Storage is clean and well take. Care of!! Thank you! Kori R.

Ron was extremely pleasant and helpful. Made my day to deal with someone so nice.

Great location, clean, modern very safe. Terrific price and great service. Ask for Ron, he’s the best!!

If you’re going to get storage *anywhere* in the west suburbs of Chicago, go here (even if it’s twice or more the length to drive). The staff (Ron was awesome; … Read More

If you’re going to get storage *anywhere* in the west suburbs of Chicago, go here (even if it’s twice or more the length to drive). The staff (Ron was awesome; I had to verify several things and he was extraordinarily friendly, as are every staff member to whom I’ve talked (Unfortunately their names escape my mind at the moment, but I’m sure I’ll recall and edit this review, as they also deserve credit by name, I believe)). They even offer a 5-day grace period where, if you empty your storage unit within 5 days (… hence the name haha), they will refund a pro-rated amount for the rest of the month. The storage units themselves are also very convenient to access and use, and, unlike some other high-quality storage facilities (not casting aspersions at them at all, though, as they are in the “high-quality” category, as well, but this would be #1 on my list), you can bring your own lock (for the Metro Self Storage® facility, it’s a cylinder one, which you can also purchase at the counter, of course). Definitely pick this as your first place when thinking about storage.

Ron at Metro took great care of my elderly mother who went to rent a unit on her own. He kindly showed her to a unit that would fit our needs. She was very im… Read More

Ron at Metro took great care of my elderly mother who went to rent a unit on her own. He kindly showed her to a unit that would fit our needs. She was very impressed with the facility as it is neat, clean, bright, and convenient.

Great space, clean and safe! Ron was very friendly and helpful in my last minute need for storage and helped me get set up with my unit quickly.

Best customer service ever!! Ron is one of the most professional customer service reps I have come across since the start of my big Move 6 weeks ago!!!! Definit… Read More

Best customer service ever!! Ron is one of the most professional customer service reps I have come across since the start of my big Move 6 weeks ago!!!! Definitely ask for Ron if you choose this service. The company runs a very clean shop as well.

Excellent Facility and Staff is top notch- professional and yet also personable. Ive used various different storage businesses and Metro easily ranks among the … Read More

Excellent Facility and Staff is top notch- professional and yet also personable. Ive used various different storage businesses and Metro easily ranks among the best.

Nice a quiet place, very convenient location. Ron was fantastic and very patient with my repetitive questions, thanks a lot you made my day, I didn’t feel rus… Read More

Nice a quiet place, very convenient location. Ron was fantastic and very patient with my repetitive questions, thanks a lot you made my day, I didn’t feel rushed. Thanks

Came in today to rent my very first storage unit. Ron was super helpful and helped answer all my questions. Facility looked well secured and super clean. Highly… Read More

Came in today to rent my very first storage unit. Ron was super helpful and helped answer all my questions. Facility looked well secured and super clean. Highly recommend!

Ron at metro storage was so helpful and went out of his way to solve a big problem for me. 100% recommend. So clean and nice!!

Overall experience was great. Ron the property manager was very welcoming and helpful as soon as I walked in. Also the cleanliness of the building was second to… Read More

Overall experience was great. Ron the property manager was very welcoming and helpful as soon as I walked in. Also the cleanliness of the building was second to none. Highly recommended!

RAE AND RON WERE FANTASTIC! The storage facilities that I had previously used had a set up process that I remember specifically because it was a nightmare. Here… Read More

RAE AND RON WERE FANTASTIC! The storage facilities that I had previously used had a set up process that I remember specifically because it was a nightmare. Here, I felt like I was just visiting. I literally had no questions with Rae as she went over everything with me in person and explained everything I had in my mind already! The tour was nice and easy, lock tutorials, walk through the paperwork…everything. Customer service was outstanding. With Ron there supporting role with the humor and additional input, it was a flawless team.

Ron and Rebecca made the process very easy to set up our storage unit. They provided very friendly service and answered all of our questions with the informatio… Read More

Ron and Rebecca made the process very easy to set up our storage unit. They provided very friendly service and answered all of our questions with the information we needed upfront. Highly recommend!

Great service. Very efficient process and facility is well maintained. Ron was great to work with. Would recommend.

Fantastic and friendly service!! Ron did a great job making sure we had everything we needed and explaining all the details of the agreement.

Easy peasy. No muss, no fuss. Ron and Rae were courteous and professional. Would recommend to others without reservation.

I came in to transfer a unit, and Ron made the process really easy! He showed me the new unit before processing any paperwork and answered the questions I had. … Read More

I came in to transfer a unit, and Ron made the process really easy! He showed me the new unit before processing any paperwork and answered the questions I had. The facility (climate-controlled area) is clean and easy to move around. The large garage bay is great for moving large items in inclement weather. Would recommend!

Had a really good experience with Ron. He’s polite and clarified all the simple details. Would surely recommend this place for storage needs.

Great experience with Ron and Rebecca. Ron has been great communicating with me all along the way helping facilitate a move from Minneapolis to Illinois.

Clean storage outpost with Temperature Controlled units. Service Agent is very Courteous here and able to provide facility tour if one is needed!

The two young ladies were so nice and very help. They responded immediately to all my emails and answered all my questions. Thank you for your patience! ?

I am a repeating customer who just rented again after a few years break since working with Thalia in the past was so amazing. The professionalism, the customer … Read More

I am a repeating customer who just rented again after a few years break since working with Thalia in the past was so amazing. The professionalism, the customer service, the attention to detail and all the help and friendliness I experienced during our crazy moving process is unmatched anywhere. I didn’t even look anywhere else. It’s such a grotesque difference to the rude, greedy, aggressive and idiotic experience I had at Extra Space Storage down the road.

Check in online was drop dead simple. Got a courtesy call from Ron right after securing the unit. He was super friendly and helpful. I literally drove up and mo… Read More

Check in online was drop dead simple. Got a courtesy call from Ron right after securing the unit. He was super friendly and helpful. I literally drove up and moved in. Seamless and easy.

Ron and Thalia are phenomenal and EXTREMELY professional. The facilities are always clean and both are readily available to address any issues or concerns I mi… Read More

Ron and Thalia are phenomenal and EXTREMELY professional. The facilities are always clean and both are readily available to address any issues or concerns I might have! Thanks for ALL you do!

So heartbroken the doors on storage units aren’t 11 inches wider; I needed to store a truck and anyone who stores vehicles knows up keep on the facility is key … Read More

So heartbroken the doors on storage units aren’t 11 inches wider; I needed to store a truck and anyone who stores vehicles knows up keep on the facility is key to lessen possible damage from uninvited guests (mice) This place is PERFECT for storing vehicles and the maintenance is off the charts The manager Thalia is extremely knowledgeable and patient, so kind to assist in anyway possible We weren’t able to store our truck there but are moving things around to utilize the facility in another way

Everything has been excellent – service and the facility. Thank you to Ron and Thalia for a great experience. I highly recommend this Metro Self Storage.

Thalia was great!!! Thank you for the great customer service and price.

Metro Storage in Naperville was great. They were able to fill a need that I desperately had to take care if. The unit was clean and easily accessible and the yo… Read More

Metro Storage in Naperville was great. They were able to fill a need that I desperately had to take care if. The unit was clean and easily accessible and the young lady (can’t remember her name) was always pleasant and helpful!! Will use them again if the need arises!

The staff are so friendly and accommodating. The units are hyper clean. Absolutely great experience using this service when we needed it

Easy, painless check-in after a great tour by Ron. Thank you!

I had a great experience with Metro storage the customer service I received from Dillon was outstanding. This is a clean and secure environment he made me feel … Read More

I had a great experience with Metro storage the customer service I received from Dillon was outstanding. This is a clean and secure environment he made me feel comfortable through out the whole process. Thank you Dillon.

The girl from the Naperville (north aurora) location is absolutely helpful, polite and nice. Thank you

I loved the easy way to get a storage space All the process is contactless and installations are well maintained

Renting for the first time and Ron made sure I was renting the right space and showed me around the whole facility. Great service all around. Thanks again Ron!

Very good place to store goods. Very.clean took a long time to fill out paper.work.

Just rented with Thalia! She was awesome. Great customer service here.

So far the service has been Outstanding and the facility is clean and secure, I’d live here if I could, lol ? but seriously this place is Top Notch!

Clean safe place, friendly staff. 5 stars 😀

I stored my items here for over a year and did not have any issues. The ladies at the front were wonderful. The place is always clean, easy to access and safe. … Read More

I stored my items here for over a year and did not have any issues. The ladies at the front were wonderful. The place is always clean, easy to access and safe. I recommend this storage to everyone!!!

I am very satisfied with my experience at Metro Storage. The employees are very helpful and the facility was very clean.

One of the best storage facilities in the area. Friendly and accommodating staff and units are well maintained.

Everyone has been so friendly and helpful everytime I’ve been here and answered any questions I’ve had. They even remembered me by name the second time I was th… Read More

Everyone has been so friendly and helpful everytime I’ve been here and answered any questions I’ve had. They even remembered me by name the second time I was there. The storage units are easy to access and was a lower price than anywhere else I checked for the size unit I needed. Very happy with this place.

This place is a great facility, well kept, and managed by very friendly staff! Highly recommended!

Thalia and Eliana gave me some the best customer service experience I’ve ever experienced!! I will be sending all my friends and family to this Naperville loc… Read More

Thalia and Eliana gave me some the best customer service experience I’ve ever experienced!! I will be sending all my friends and family to this Naperville location… Definitely started my day off just right!

I visit this location once a month to pay my bill. The two young women who work here are so friendly and nice that it makes my visit into a social visit. I can”… Read More

I visit this location once a month to pay my bill. The two young women who work here are so friendly and nice that it makes my visit into a social visit. I can”t say enough how nice they are. So three cheer s for Eliana and Thalia. The facility is immaculate and it’s at a convenient location.

The ladies are fantastic at the front desk! I love this location because it is right by my apartment! Safe and clean always! Highly recommend this place!

Thalia was great help. This was my first time buying a storage and she did a great job explaining the process. I was in and out in 15 min. Excellent service!!!

Excellent service. Talked to Thalia while I was there very friendly and welcoming! Also made the proccess really easy and quick. I would reccomend this place to… Read More

Excellent service. Talked to Thalia while I was there very friendly and welcoming! Also made the proccess really easy and quick. I would reccomend this place to anyone looking for a storage unit!

Very pleasant experience, Thalia was very helpful a d willing to stay after hours to show us everything and explain everything thoroughly… even setup the TV f… Read More

Very pleasant experience, Thalia was very helpful a d willing to stay after hours to show us everything and explain everything thoroughly… even setup the TV for the kids so we could finish the paperwork

My experience with Metro Storage in Naperville and salesperson Eliana was excellent! I couldn’t have asked for better service. She was so helpful and walked … Read More

My experience with Metro Storage in Naperville and salesperson Eliana was excellent! I couldn’t have asked for better service. She was so helpful and walked me through each step. I feel very confident I made the right choice.

From the minute I walked into Metro Storage Thalia helped me out with everything I needed. The customer service was excellent. She went above and beyond to help… Read More

From the minute I walked into Metro Storage Thalia helped me out with everything I needed. The customer service was excellent. She went above and beyond to help me set up a perfect storage for my bike. She even helped clean and clear the snow so it would be easier to drop the bike. Very clean great service highly recommend. Thank you

My first review ever and it’s because of the exceptional customer service I received when looking for storage for my car. In an age where it seems people just “… Read More

My first review ever and it’s because of the exceptional customer service I received when looking for storage for my car. In an age where it seems people just “show up” to work without any concern about actually taking care of the customer, it was refreshing to have someone who listened to what I needed and provided me the best solution. On top of that, they were THE most competitive price-wise as compared to surrounding storage facilities.