Lisa has the best customer service compared to the other places I recently visited. She was very thorough and patient with a kind attitude. I would refer this p… Read More

Lisa has the best customer service compared to the other places I recently visited. She was very thorough and patient with a kind attitude. I would refer this place to anyone who needs storage information because she goes above and beyond to make sure each customer is satisfied. It’s been verified!!

I came in to metro storage Douglasville and was greeted by Lisa she was very respectful and friendly and very professional she helped me get the best value on a… Read More

I came in to metro storage Douglasville and was greeted by Lisa she was very respectful and friendly and very professional she helped me get the best value on a storage unit I will definitely recommend her fellow friends and family .!!!

Here’s a rephrased version: I’ve had a great experience with Metro Self Storage, particularly thanks to their outstanding customer service. I’ve been using thi… Read More

Here’s a rephrased version: I’ve had a great experience with Metro Self Storage, particularly thanks to their outstanding customer service. I’ve been using this location since November of last year, but my recent visit was exceptional. I met MeLisa, the manager, whose compassion and kindness really stood out. She was extremely helpful and provided clear details, leaving me very satisfied with the service.

Lisa assisted me and she was wonderful! She was helpful, courteous and professional. I would definitely refer a friend!

Lisa M. Was amazing ! I will tell anyone to come to Metro self storage in Douglasville,Ga. Her customer service was phenomenal! She spoke very well and highly … Read More

Lisa M. Was amazing ! I will tell anyone to come to Metro self storage in Douglasville,Ga. Her customer service was phenomenal! She spoke very well and highly of all services. She made sure we were taken care of.

Great customer service. Employees very knowledgeable. They went the extra mile to serve my needs.

Ms. Shantel was great and fast with answering questions and signing me up. Highly recommended business to use.

The customer service here is great! Shantel helped me with the purchase of my storage unit. She was very informative and made me feel good about my purchase.

I am a buyer of defaulted storage units. I visit several facilities across the Southeast weekly. I visited Metro in Douglasville on 3/23 to pick up things from … Read More

I am a buyer of defaulted storage units. I visit several facilities across the Southeast weekly. I visited Metro in Douglasville on 3/23 to pick up things from a storage unit. The manager who assisted me was friendly and helpful both on the phone and in person. I was impressed at how clean the property was. I ran self storage facilities for years and know how hard it is to keep one this neat and clean. Compared to the other facilities in the Atlanta area, this is certainly one of the ones that is better maintained than most! The lady who is the manager obviously cares about her facility, and I hope to do business there again in the future.

I was greatly assisted by Shantel. Prices are cheap and the customer service is up there.

Perfect , Shantel was very helpful, I would tell anyone to come here to do business!!!

Shantel was absolutely great.. she was very knowledgeable and personable. Extremely helpful. 10/10 would recommend

Great service would definitely recommend.Darryl is very knowledgeable and professional.

Staff iwas very professional and helpful. The units are well maintained and clean with easy, safe access. The only reason why I didn’t give 5 stars is due to th… Read More

Staff iwas very professional and helpful. The units are well maintained and clean with easy, safe access. The only reason why I didn’t give 5 stars is due to the price increase other than that give Metro Storage a try!

Darryl was very helpful and knowledgeable he gave me exactly what I needed and I appreciate all this patience

The customer service is always good there. The manager is very knowledgeable and courteous. The facility is clean and well maintained. I would highly recommend … Read More

The customer service is always good there. The manager is very knowledgeable and courteous. The facility is clean and well maintained. I would highly recommend this storage facility for all your storage needs.

Great experience!!! Chris was really hands on and patient!! Highly recommended

I appreciate the fact that the storage unit is there for me and works with me to letting me know when I’m due for payment,

Chris was very polite, patient and friendly. Place was very clean!! Definitely an asset to the company!!!!

The customer service is always good there. The manager is very knowledgeable and courteous. The facility is clean and well maintained. I would highly recommend … Read More

The customer service is always good there. The manager is very knowledgeable and courteous. The facility is clean and well maintained. I would highly recommend this storage facility for all your storage needs.

The facility was clean, the guy who checked us in was friendly and professional. Everything went smoothly.

Had an issue after relocating. Lost keys & called frantic to gain access to my unit. Shantel (hope that’s spelled correctly) was able to assist me with no issue… Read More

Had an issue after relocating. Lost keys & called frantic to gain access to my unit. Shantel (hope that’s spelled correctly) was able to assist me with no issues. Thank you

Very nice and friendly customer rep. Satisfied with the service. Happy customer!

Our lady was amazing and the service was great and fast!! Definitely recommend

Shantel was amazing! Loved working with her!

Pretty decent storage facility. Seems well maintained and security is good. Storing long term in a large unit. They were one of the few places in town where I c… Read More

Pretty decent storage facility. Seems well maintained and security is good. Storing long term in a large unit. They were one of the few places in town where I could find a 30×10 unit available. Side note: I have had several occasions where I needed to speak with the manger on duty, went by during normal business hours, and the storefront was locked with a sign saying that the manager was out in the facility and would be back at a certain time. On one of those occasions I had to return to the store 3 more times before anyone was in the store. Much later than the stated time.

I want to say that your employee named Jimesha SC was exceptional and a true pleasure to do business with . She explained that she didn’t work at the Douglasv… Read More

I want to say that your employee named Jimesha SC was exceptional and a true pleasure to do business with . She explained that she didn’t work at the Douglasville location but did an excellent job taking care of me ! I had about a two hour wait before she arrived but dealing with the lady at Austell made my wait much better , she was very nice and explained that someone would be arriving soon . Great team work and a good outcome .

Chris was very helpful, informative and professional. Chris was awesome.

Chris offer me great customer service. And had a great price on my storage unit.

Pretty decent storage facility. Seems well maintained and security is good. Storing long term.

Fabulous customer service! Safe and clean storage! VERY HAPPY with my experience!

Very good service and Shantel was great.

I’ve used Metro Self Storage in Douglasville, GA for 5+ years. The staff is fabulous, extremely helpful. It’s always clean and well taken care of. I’d use them … Read More

I’ve used Metro Self Storage in Douglasville, GA for 5+ years. The staff is fabulous, extremely helpful. It’s always clean and well taken care of. I’d use them again!

Chris, The facility manager assistant me and I had a great experience with my check in. I would recommend anyone that needs storage to go by metro storage in Dv… Read More

Chris, The facility manager assistant me and I had a great experience with my check in. I would recommend anyone that needs storage to go by metro storage in Dville Ga. He took is time to explain to me all of the details of renting unit and checking out. I would definitely recommend metro storage to others if you need to store items they have pull up units drive-ins and climate control. The facility was clean and they require you to wear your mask before entering the building.

Great customer service! However if your one day late on payment the company itself locks you out putting a lock on your storage and late fees.

Quickest and easiest for storage rental I’ve ever had. Thanks ?

have truly experienced some difficult times during this covid-19 pandemic but truly I can express Mr. Mark and Mr. Chris have both been God sent. From the very… Read More

have truly experienced some difficult times during this covid-19 pandemic but truly I can express Mr. Mark and Mr. Chris have both been God sent. From the very beginning, they always explemify exceptional customer service. The inside of the store is always neat and clean with the organized supplies and materials much needed by the customers. Also property is well kept and the units are acceptable clean when renting. I will admit that I have used a previous company before but I was sold becoming a customer of Metro Storage Douglasville. I am completely satisfied. All of my future referrals have been them. Their team is the best. Thank you Metro Storage for all you do. Eronica Copeland Douglasville, GA

Chris gave me excellent customer service and I would recommend everybody to come see Chris.

Pricing is a bit high, but The people here are patient with you. I was helped by Mark and he definitely answered all my questions and wasn’t in a rush to help m… Read More

Pricing is a bit high, but The people here are patient with you. I was helped by Mark and he definitely answered all my questions and wasn’t in a rush to help me come to a resolve. I appreciate that ??