Diana- was prompt- knowledgeable and friendly. She was kind spoken , moved with professionalism and was always smiling. She gave me the rundown of the process o… Read More

Diana- was prompt- knowledgeable and friendly. She was kind spoken , moved with professionalism and was always smiling. She gave me the rundown of the process of the storage unit as a first time customer. Units were very clean. Glad to do Business with Diane.

Tom and Diana were amazing I felt like my day was perfect they are incredible and very kind and awesome. Thank you very much you saved my day!

I recently had an exceptional experience at Metro Self Storage – New Tampa I-75, thanks to their outstanding customer service and accommodations. Nathan, with g… Read More

I recently had an exceptional experience at Metro Self Storage – New Tampa I-75, thanks to their outstanding customer service and accommodations. Nathan, with guidance from his manager Diana, went above and beyond to ensure my storage needs were met seamlessly. Nathan’s professionalism and attention to detail made the process incredibly smooth, while Diana’s oversight ensured everything was handled efficiently. I highly recommend this facility for anyone seeking a reliable and customer-focused storage solution.

Tom was amazing! He took the time to show me a few different sized units and help me decide on the right one. Once I decided he made it quick and painless and I… Read More

Tom was amazing! He took the time to show me a few different sized units and help me decide on the right one. Once I decided he made it quick and painless and I was immediately able to move in. Thank you Tom!

Diana id fantastic wornerfull has amazing spunk and energy. She is the best rep and great customer service. She helped me swap units and made fixing g my mistak… Read More

Diana id fantastic wornerfull has amazing spunk and energy. She is the best rep and great customer service. She helped me swap units and made fixing g my mistake easy a d painless.

Diana was very helpful, very nice. Storage units seem clean & good central air for climate control.

Diana was very much a good help i almost did not get it because the price. But her customer service was excellent so i bought a storage! Thank you diana for you… Read More

Diana was very much a good help i almost did not get it because the price. But her customer service was excellent so i bought a storage! Thank you diana for your help.

Mrs.Diana is amazing, very welcoming knows her units very well and is pleasure to work with. The facility is well kept and convenient with 24h access.

Easy and helpful check in. It a good price compared to surrounding storage units. Note: $44 first month price plus. $30 first month fee plus $12 monthly insuran… Read More

Easy and helpful check in. It a good price compared to surrounding storage units. Note: $44 first month price plus. $30 first month fee plus $12 monthly insurance requirement. Works out to $89.50 for first month and $75.59 there after for a 5×5. Bit more than they advertised. But the 5×5 is pretty big.

Great experience, should definitely recommend! Diana was more than a pleasure to work with and made the whole process simple and easy

I’ve had some tough times in my life… especially the last six months. I had to purchase two storage units and when things got really bad Ms. Diana was so em… Read More

I’ve had some tough times in my life… especially the last six months. I had to purchase two storage units and when things got really bad Ms. Diana was so empathetic to my situation. She was a tremendous help and her customer service was impeccable! I will always be grateful and highly recommend metro self storage!!!! Just make sure you ask for Ms. Diana!

Just got storage unit with Mindy. Her down to earth personality and customer service was amazing. It was simple, quick and answered my question.

The most genuine and friendly staff I’ve encountered in a long time! Diana is amazing. Storage unit was delinquent and she helped me tremendously. Tough jo… Read More

The most genuine and friendly staff I’ve encountered in a long time! Diana is amazing. Storage unit was delinquent and she helped me tremendously. Tough job, PEOPLE have fears and anxiety when they are on the verge of loosing their personal belongings. Upon entering the store the friction can be high, as the customers tend to project those feelings. That’s why Diana is such a refreshing personality. She truly wants to help not punish. Thanks you ?. We need more of you!

Best place for storage, we have use them many times over the years, easy access, easy rental and we have never had any issues. 5 Stars, highly recommended!!

When I came in to pay for my reservation, not only did I receive the best service but I was able to spend less money than I had intended to spend as Diana was v… Read More

When I came in to pay for my reservation, not only did I receive the best service but I was able to spend less money than I had intended to spend as Diana was very gracious with helping me choose a unit and then offering an eligible discount. This place is great!

Mindy was completely amazing. She helped with such a hard transition. Her customer service was beyond my expectations. Thank you so much for all of your time an… Read More

Mindy was completely amazing. She helped with such a hard transition. Her customer service was beyond my expectations. Thank you so much for all of your time and help!

The Diana was great from my move in process to my move out date! I will definitely recommend very well kept

Diana was literally the best! She provided us with excellent customer service. She took the time to show us a few different units even though we told her we wer… Read More

Diana was literally the best! She provided us with excellent customer service. She took the time to show us a few different units even though we told her we weren’t ready to rent right now and that we were just planning in advance. We easily figured out what unit worked best for us with Diana’s help. Also, Metro Self Storage was very clean. Thank you, Diana & Metro Self Storage.

First time I choose Metro self storage , Diana helped us to show all the storage unit and cost wise good . I would say this is best place and huge storage facil… Read More

First time I choose Metro self storage , Diana helped us to show all the storage unit and cost wise good . I would say this is best place and huge storage facility in New Tampa.

Nate at the New Tampa location truly deserves a raise. He is a compassionate, kind, and intelligent employee who single-handedly saved my entire life’s worth … Read More

Nate at the New Tampa location truly deserves a raise. He is a compassionate, kind, and intelligent employee who single-handedly saved my entire life’s worth of stuff. He went above and beyond to assist my family and I couldn’t emphasize enough how helpful he was. Just based on this experience with him, I would highly recommend Metro. Thank you, Nate!!

THIS is what customer service should be. Nate, the general manager, was polite, respectful, never pushy and very professional. I was lucky my fiance found the… Read More

THIS is what customer service should be. Nate, the general manager, was polite, respectful, never pushy and very professional. I was lucky my fiance found them online. We’ll definitely recommend and use again in the future. Thank you, Nate!

Nathan was excellent in his customer service skills w a smile! Very knowledgeable & helped me immensely in my decision on sizing my storage unit. Thank you so m… Read More

Nathan was excellent in his customer service skills w a smile! Very knowledgeable & helped me immensely in my decision on sizing my storage unit. Thank you so much for your time & expertise!

Nathan is phenomenal! He is very thorough with his explanations, works to get you the best deal possible, and offers great customer service. So much so I signed… Read More

Nathan is phenomenal! He is very thorough with his explanations, works to get you the best deal possible, and offers great customer service. So much so I signed up on the spot for a unit and got a sweet deal out of it. If looking for a storage unit, contact Nathan at Metro Storage. He will work hard to get you what you need and make sure you are not confused by what you are paying for like other storage facilities tend to do.

Steve was a great help renting my first storage unit! Appreciate all his help, would recommend him 10/10 for anyone with renting a storage unit. Thank you Steve… Read More

Steve was a great help renting my first storage unit! Appreciate all his help, would recommend him 10/10 for anyone with renting a storage unit. Thank you Steve!!

Metro Self Storage continues to make excellent personnel choices… Ashley was amazing and Nathan has picked up the mantle while not missing a beat… Nathan’… Read More

Metro Self Storage continues to make excellent personnel choices… Ashley was amazing and Nathan has picked up the mantle while not missing a beat… Nathan’s customer service is amazing and his communication is impeccable… I was facing a trying situation and felt cared for and as if I was working with a friend… beyond the awesome staff the facility is clean and inviting… If you have to store your items anywhere you can feel confident they will be safe… I wish I could give Nathan and Metro Self Storage 10 stars

This location is clean, quiet, remote, and safe. The crew, both old and new, have always treated me like a VIP. The answering service, on the other hand, does n… Read More

This location is clean, quiet, remote, and safe. The crew, both old and new, have always treated me like a VIP. The answering service, on the other hand, does not. I want to be clear in advising that the answering service is not directly part of Metro, therefore I will deduct no stars from Metro’s rating. There was an issue involving the answering service and a misunderstanding by the day crew… but Nathan was able to wave a magic wand and make everything better. I trust that Nathan and the rest of the Donna Michele team will succeed in their continued efforts in making every client feel comfortable to instill their trust in Metro. Your prized possessions are safe here.

Metro Storage was incredibly flexible, professional, and accommodating. Nate was amazing. He was kind, professionally, and went above and beyond to make sure th… Read More

Metro Storage was incredibly flexible, professional, and accommodating. Nate was amazing. He was kind, professionally, and went above and beyond to make sure the process was smooth, fair, and simple. Facility is spotless, well kept and conveniently located. I highly recommend Metro Storage and Nate. They will exceed all expectations.

I was helped by Nate and Steve both on different days of course, but they both were absolutely wonderful. Moving is always stressful but Steve was happy to walk… Read More

I was helped by Nate and Steve both on different days of course, but they both were absolutely wonderful. Moving is always stressful but Steve was happy to walk me through everything and get me all set up in my unit. Very very happy with how informative they both were. Thank you guys so much!

Steve displayed exceptional customer service, professionalism and had an excellent sense of humor. He was able to get into to right storage unit for me and my … Read More

Steve displayed exceptional customer service, professionalism and had an excellent sense of humor. He was able to get into to right storage unit for me and my family. Thank you for your help.

Steve was very helpful throughout the renting process. He knew all the things i asked and made the entire process smooth and convenient. I accidentally reached … Read More

Steve was very helpful throughout the renting process. He knew all the things i asked and made the entire process smooth and convenient. I accidentally reached on wrong storage facility but he took care of all the paperwork and got me a unit to my original reservation location. Happy Customer!!!! Thank you

I spoke to Ashley and Lori and they were both extremely helpful. Very professional. Accommodated all my needs. Glad to do business with them.

Miss Ashley is the manager on site, which is the lady that showed me the unit. Went through the unit was extremely clean for service was impeccable! We are look… Read More

Miss Ashley is the manager on site, which is the lady that showed me the unit. Went through the unit was extremely clean for service was impeccable! We are looking at store in equipment here and cannot wait to do business with this company! I highly recommend anyone that’s in the business of needing storage at great rates and fantastic Customer Service come on by metro self storage located at 17231 Donna Michele Drive Tampa, FL 33647.

Your team members were very helpful in the whole process. She was ill able to help me with all my questions and the process. We definitely recommend you guys.

Steve was wonderful and very helpful. Love the storage unit. Extremely clean. The prices are great. Thank you so much Steve. I would recommend to friends and fa… Read More

Steve was wonderful and very helpful. Love the storage unit. Extremely clean. The prices are great. Thank you so much Steve. I would recommend to friends and family

??????????Let me tell you about Ashley… coming from the customer service industry, we never recognize the successes of an interaction with a representative of… Read More

??????????Let me tell you about Ashley… coming from the customer service industry, we never recognize the successes of an interaction with a representative of a company… Ashley was caring, warm and made me feel like my things would be safer than a new born in a bonnet … the office was clean and the property well maintained… I have no concerns that my items will be safe but that if I ever have any issues that Ashley will be there to address my concerns… Google should allow for 10 stars… Victor F. Creative Director of RTNTV Live

I’ve never had storage and clearly I have no concept of space or sizing because Ashley had to show me 4 different sizes and even brought her measuring tape to h… Read More

I’ve never had storage and clearly I have no concept of space or sizing because Ashley had to show me 4 different sizes and even brought her measuring tape to help me. She was a life saver and so unbelievably patient!

Miss Ashley is always a delight. We’ve stored here for over 10 years and she’s the best Manager yet. I’ve never did a review but I thought it was about time to … Read More

Miss Ashley is always a delight. We’ve stored here for over 10 years and she’s the best Manager yet. I’ve never did a review but I thought it was about time to learn how so that others can know how great the property off of Bruce B Downs is and how much the customer service can really change your day.

This was a great option for us since it was so close to the house we were selling. Easy and friendly setup process. Clean units. Love that it has 24 hour acce… Read More

This was a great option for us since it was so close to the house we were selling. Easy and friendly setup process. Clean units. Love that it has 24 hour access. And we have a unit where we can store all our stuff at a reasonable price.

Short stay but hassle free, even when I was past due as I lost track of time, I was just charged the extra 5 days limit for past due prorated fee

This storage place is great! 24hr access, conveniently located next to i75, very friendly and helpful staff!! 10/10 would recommend!

Our experience at Metro Storage on Bruce B. Downs has been excellent. The facility is super clean and well maintained. Ashley provided excellent customer servi… Read More

Our experience at Metro Storage on Bruce B. Downs has been excellent. The facility is super clean and well maintained. Ashley provided excellent customer service.

This is a great place to store your stuff! It’s very clean and the manager, Ashley is great! She helped with my mom’s move in and was very knowledgeable and… Read More

This is a great place to store your stuff! It’s very clean and the manager, Ashley is great! She helped with my mom’s move in and was very knowledgeable and I appreciate how she took her time explaining how storage works because my mom has never had a storage before. Thanks again Ashley!

Excellent customer service, and the manager is funny and kind. The facilities are always clean and easy to access. Lots of security cameras make sure you feel s… Read More

Excellent customer service, and the manager is funny and kind. The facilities are always clean and easy to access. Lots of security cameras make sure you feel safe dropping off or picking up at any hour. This is my first time using a storage unit and I highly recommend this place!

5 Stars for Metro Self Storage!!! They are the best! They have a safe space to store my precious belongings and have really awesome staff members like Lana! I w… Read More

5 Stars for Metro Self Storage!!! They are the best! They have a safe space to store my precious belongings and have really awesome staff members like Lana! I would most definitely recommend others to store here!!

Clean building, friendly, and knowledgeable staff. Laurie and Lana were great! ?

Great Customer Service. Very clean facility and in a very great area. Would Recommend to anyone looking to Store their Items.

I had a wonderful experience at Metro Self Storage. The staff (Steve snd John) was amazing!! They made me feel right at home. I will trust them with my belongin… Read More

I had a wonderful experience at Metro Self Storage. The staff (Steve snd John) was amazing!! They made me feel right at home. I will trust them with my belongings without any worries.

Very easy and straightforward experience! Steve was very helpful in answering my questions and making sure I was set up and ready to store! Thank you to Steve a… Read More

Very easy and straightforward experience! Steve was very helpful in answering my questions and making sure I was set up and ready to store! Thank you to Steve and John for their professionalism and excellent customer service!!!

John was a wonderful help in helping us get our first storage unit. Great price, and great service!

Metro Self Storage I give 5 stars to. They are very clean and well organized. The staff is so helpful, and the manager Jonathan Mobley was so kind going out his… Read More

Metro Self Storage I give 5 stars to. They are very clean and well organized. The staff is so helpful, and the manager Jonathan Mobley was so kind going out his way to help me when he didn’t have to.

They were very easy to useand front desk was very courteous and helpful. Would definetely recommend

This Metro Self Storage store is the best. All the team members are courteous and professional. Jon & Laurie really make renting an easy job. They are always cl… Read More

This Metro Self Storage store is the best. All the team members are courteous and professional. Jon & Laurie really make renting an easy job. They are always cleaning the property. It looks great at the facility and we go there daily. We’ve been renting with these guys for years. Keep up the great work. Thanks.

Great deals and excellent customer service. John was so helpful and informing!

John and Steve were so helpful and kind. They made this a very smooth process and helped guide us to the right size unit for our needs – we definitely didn’t … Read More

John and Steve were so helpful and kind. They made this a very smooth process and helped guide us to the right size unit for our needs – we definitely didn’t know where to even start. Thank you so much!! I highly recommend this place!

I am pleased that I opted to store my belongings at this location. My experience has been great from the very first interaction with John the manager. He took t… Read More

I am pleased that I opted to store my belongings at this location. My experience has been great from the very first interaction with John the manager. He took the time to show me the location of my unit and answered all my questions without trying to upsell. The security in this place is a great feature. You cannot even get into the elevator without your specific code. And, even better yet, it’s open 24 hours for convenient access. I highly recommend it.

I am pleased that I opted to store my belongings at this location. My experience has been great from the very first interaction with the manager. He took the ti… Read More

I am pleased that I opted to store my belongings at this location. My experience has been great from the very first interaction with the manager. He took the time to show me the location of my unit and answered all my questions without trying to upsell. The security in this place is a great feature. You cannot even get into the elevator without your specific code. And, even better yet, it’s open 24 hours for convenient access. I highly recommend it.

I have been renting from Metro Self Storage for years. John Mobley, has always taken good care of me and my family. We are so happy to be have great customer se… Read More

I have been renting from Metro Self Storage for years. John Mobley, has always taken good care of me and my family. We are so happy to be have great customer service from him and this company

John Mobley is awesome has great customer service and treats everyone with respect. Is always cheerful and welcoming. Would recommend this metro storage to al… Read More

John Mobley is awesome has great customer service and treats everyone with respect. Is always cheerful and welcoming. Would recommend this metro storage to all my friends and relatives.

Always a great experience here. Love this place, will always consider when I have storage needs no matter how far I am.

Steve was great! The place is always clean and well Maintained. I recommend this place 100%!!

Steve did a really good job getting us the right storage. Very polite and professional. Thanks so much Steve!

Great service. Recommended highly. Climate control very clutch

Today my sister and I went to metro self storage in Tampa and John the property manager was amazing. He helped us pick the correct unit we needed seeing like we… Read More

Today my sister and I went to metro self storage in Tampa and John the property manager was amazing. He helped us pick the correct unit we needed seeing like we didn’t know and answered all of our questions. John took his time and didn’t make us feel like we had to rush the whole process. We really appreciate his time, his is amazing.

Jonathan was AMAZING. I had a last minute, same day move in and he walked me through an seemless process. I have never had a storage before and he made the proc… Read More

Jonathan was AMAZING. I had a last minute, same day move in and he walked me through an seemless process. I have never had a storage before and he made the process so easy

The staff is just wonderful they make sure you get the size of unit for what you need have 24-hour access which is great for me right off of 75 real convenient … Read More

The staff is just wonderful they make sure you get the size of unit for what you need have 24-hour access which is great for me right off of 75 real convenient in your prices are fordable

Jon and Tyresha, thank you for allowing me an opportunity to view available storage units. I have been shopping around, trying to find the best location to stor… Read More

Jon and Tyresha, thank you for allowing me an opportunity to view available storage units. I have been shopping around, trying to find the best location to store my items. I am happy to say that my search is over. Hopefully, there will be an affordable unit available by the beginning of next month. Thanks again for all your help. Until we meet again, take care and be safe!

Great facility. Great promotions. Most importantly, amazing service! The employees were very nice and incredibly helpful.

Jon is seriously the coolest and most helpful. Best storage experience I’ve had. This is my second time renting from them, couldnt be better.

Very pleasant manager who made the process seamless! I’m happy that I chose to use this company! Very good customer service!!

John at Metro storage on Dona Michelle drive was incredibly helpful!!!! Very easy experience and will definitely recommend this to anyone looking for a safe, re… Read More

John at Metro storage on Dona Michelle drive was incredibly helpful!!!! Very easy experience and will definitely recommend this to anyone looking for a safe, reliable, and trustworthy.

My wife and I used the outside quality controlled unit and everything was wonderful. We used the unit for a few months and while there, we were helped by three … Read More

My wife and I used the outside quality controlled unit and everything was wonderful. We used the unit for a few months and while there, we were helped by three different members of their team. I cant remember the first two member’s names, but big shout out to John, all three were wonderful to work with. The unit was very well kept and the locking mechanism had no issues. The building and gate were kept very nice and it had great semi access for anyone just moving into the area. Also if you need any moving supplies or locks they were all available for purchase at a decent price. 10/10 would go again

My experience was quick and easy. Service was friendly and they were willing to work with us as college students which is greatly appreciated!

Great Service!! John at the desk was the best assisting my family????

John was amazing during our initial meeting. He made a great suggestion on my storage size. He gave me a great deal on my new unit. When we arrive to my unit i… Read More

John was amazing during our initial meeting. He made a great suggestion on my storage size. He gave me a great deal on my new unit. When we arrive to my unit it was clean the property was very clean and I really like the fact that I don’t have to put a pin in on the way out.

The site manager was very professional and helpful. I was very pleased with the experience.

John the property manager is really helpful, kind and accommodating! Got us set up super quick and helped me choose the Size unit right for me! Will tell friend… Read More

John the property manager is really helpful, kind and accommodating! Got us set up super quick and helped me choose the Size unit right for me! Will tell friends 🙂

Great place! Staff is very nice and helpful. I would definitely use them again!

Nathan was awesome at the new Tampa office. He was very knowledgeable and efficient. Totally smooth experience. Highly recommend this place.

I had an enjoyable and effortless experience with Metro Storage Dona Michelle location. The employee Steve, was a huge help! I will definitely use this facility… Read More

I had an enjoyable and effortless experience with Metro Storage Dona Michelle location. The employee Steve, was a huge help! I will definitely use this facility again for my storage needs!

I have rented several units here over the last 7 years. They are always clean and have a variety of sizes. Staff is exceptional. Highly recommend.

Really great experience. The guy who helped us was nice, informative, and made everything quick and easy. 10/10

Great- the person working who helped us check in really quickly at the end of the day and was very kind. All very clean and inside seemed well kept. Not so grea… Read More

Great- the person working who helped us check in really quickly at the end of the day and was very kind. All very clean and inside seemed well kept. Not so great- ordering a 5×5 unit and having it be 3.5×4.5. After working with John, we moved over to a different unit that was much closer to 5×5 size. Really appreciate the help /customer service.