Xavier was very patient and professional with every aspect the tour of the facility, but most importantly he was patient and polite. I am a new client. You can … Read More

Xavier was very patient and professional with every aspect the tour of the facility, but most importantly he was patient and polite. I am a new client. You can tell him that Nate The Great sent you. You won’t be disappointed.

I had a wonderful experience with this storage company. Xavier & Robby were kind and had answers for every concern. They are extremely professional and kind. My… Read More

I had a wonderful experience with this storage company. Xavier & Robby were kind and had answers for every concern. They are extremely professional and kind. My daughter referred me, now I’m referring YOU!!?

Such a great experience at Metro Storage on W Colonial Dr. The employee was fast, efficient and very knowledgeable about the whole process. He answered all of m… Read More

Such a great experience at Metro Storage on W Colonial Dr. The employee was fast, efficient and very knowledgeable about the whole process. He answered all of my questions and got me taken care of all with a smile on his face. I will continue to refer people to rent here for their storage needs. Thanks guys

I had a great a experience. Xavier was consice profesional and courteous. Thank for your service.

I Love the Atmosphere, Staff Hospitality & the Prices are Low! Plus the Air conditioning is always on blast! ? I recommend this company if you need storage.

Great storage facility! Competitive rates and clean. Staff is especially helpful. Thanks for answering our questions Robby!

Awesome service, got a storage while im home for summer break, will highly recommend great prices and promotions

Shout out to Robby, he’s definitely the man to see when doing business here ?.. Great customer service. Great service in general. It’s a pleasure to store w… Read More

Shout out to Robby, he’s definitely the man to see when doing business here ?.. Great customer service. Great service in general. It’s a pleasure to store with this location and business. I’m a long time customer and I have been satisfied since day one. Nice and clean facility. And secure with no problems that I know of. Good business here. Shout out all the other associates here as well ?

Xavier is the best!!! He Help us get the perfect unit for what we need. 10/10 would recommend

A wonderful place to store. Management is wonderful. Robby is the best and is always so helpful. Give him a raise!

Feedback for Metro Self Storage I recently had the pleasure of interacting with Xavier at Metro Self Storage. His professionalism, respectfulness, and friendly … Read More

Feedback for Metro Self Storage I recently had the pleasure of interacting with Xavier at Metro Self Storage. His professionalism, respectfulness, and friendly demeanor made my experience truly enjoyable. Xavier’s outstanding customer service is commendable, and I appreciate the time and patience he dedicated to assisting me. Keep up the good work, Metro Self Storage team! Xavier’s positive attitude reflects well on your organization. Thank you!

Robby has been so amazing, my husband initially rented the unit and he passed away in April 2023, I came in lost and not knowing what to do he helped me out unt… Read More

Robby has been so amazing, my husband initially rented the unit and he passed away in April 2023, I came in lost and not knowing what to do he helped me out until I was completely done with renting the unit.

I absolutely loved my experience. Robby was very professional and helpful. He’s part of the reason I chose this facility because customer service is very impo… Read More

I absolutely loved my experience. Robby was very professional and helpful. He’s part of the reason I chose this facility because customer service is very important to me! Very clean and spacious facility.

Renting the unit was fast and easy. The representative that assisted me over the phone was great. The employee that assisted me once I arrived was awesome. He e… Read More

Renting the unit was fast and easy. The representative that assisted me over the phone was great. The employee that assisted me once I arrived was awesome. He explained and demonstrated everything

Xavier is a very professional representative presenting various different spaces in different locations. A few things that helped me pick this self storage unit… Read More

Xavier is a very professional representative presenting various different spaces in different locations. A few things that helped me pick this self storage unit over others. 1). Next to a major street, 2). accessibility around the building with a sizable elevator to access the different levels of the facility, 3). climate controlled unit, and 4). no long term commitments.

I’m most satisfied with the service that I received from Xavier R., he is a valuable asset being a representative of Metro Self Storage. He is courteous, well… Read More

I’m most satisfied with the service that I received from Xavier R., he is a valuable asset being a representative of Metro Self Storage. He is courteous, well knowledgeable, informative as he addressed all of my concerns, gave me a walk-around of the property & even extended kind consideration of getting me an umbrella so that I could get to my vehicle through the heavy torrential downpour. I would recommend Metro Self Storage simply due to Xavier’s professionalism…

Best prices in town! I have very spacious storage and I’m happy with it. There is wonderful team working in office, always ready to help whatever you need.

Thank you , Xavier R., for making our move a lot less stressful. You demonstrated professionalism by assisting me all throughout the process and for kindl… Read More

Thank you , Xavier R., for making our move a lot less stressful. You demonstrated professionalism by assisting me all throughout the process and for kindly answering my questions. I truly appreciate your sincere and great customer service .

Robby was extremely helpful . The facility was very clean he was super helpful and willing to help !! He was very quick and was able to answer all my questions … Read More

Robby was extremely helpful . The facility was very clean he was super helpful and willing to help !! He was very quick and was able to answer all my questions and concerns he was super funny !! My day wasn’t the best but he surely turned it around !!! I would recommend to anyone !! Thanks again !!

Place was so easy to deal with, simple access, texted billing reminders with an awesome grace period. I looked at quite a few places they are all about the same… Read More

Place was so easy to deal with, simple access, texted billing reminders with an awesome grace period. I looked at quite a few places they are all about the same price but the people I encountered in this office made a world of difference, they actually cared about the place and the way they treated people. Thanks

The service there is spectacular! Ebony and her staff member are on top of there a game at this storage facility. They remind you days before your payments are … Read More

The service there is spectacular! Ebony and her staff member are on top of there a game at this storage facility. They remind you days before your payments are due, and how to save by downsizing to a smaller unit if the one you have is too big for what you have inside . Finally they are always on time , and the facility is kept up very clean.

This is my first time and may i say .Roby in the front desk is Amazing. Gave me a very outstanding service that ive never had in any other storage.Very helpful … Read More

This is my first time and may i say .Roby in the front desk is Amazing. Gave me a very outstanding service that ive never had in any other storage.Very helpful very calm and had outstanding patience.Answered all my questions and concerns.This place is very organized and clean.Has space and no inconvenience what so ever.I highly recommend anyone that is in need of a storage.Also highly recommend to ask for Roby the Best Outstanding customer service Ever.

Great place I’ve been here three years one thing I love about the mouse is clean facilities. The manager Ebony keeps that thing spotless

We were looking for a place to store a vehicle and have 24 hour access. We could not find the 24 hour access but found metro self storage at 7500 w colonial dri… Read More

We were looking for a place to store a vehicle and have 24 hour access. We could not find the 24 hour access but found metro self storage at 7500 w colonial drive. We went in there and Ebony was at the desk and was so polite and cheerful and willing to do to help us out on getting a storage area. I would highly recommend this storage area and talk to Ebony.

Besides the website crashing on me a few times the process was extremely easy when setting up the rental online. I believe making the website more mobile friend… Read More

Besides the website crashing on me a few times the process was extremely easy when setting up the rental online. I believe making the website more mobile friendly or having an app would be beneficial. The facility is extremely clean, easy to navigate and fair for its price.

Tony was extremely helpful! He made the process a breeze! He assisted in all questions and he even made sure we had the right unit for our needs! 10/10 recommen… Read More

Tony was extremely helpful! He made the process a breeze! He assisted in all questions and he even made sure we had the right unit for our needs! 10/10 recommend!

Tony gave me a tour of several storage units so that we could make an informed decision. Each part of the agreement was clearly explained, and the facility was… Read More

Tony gave me a tour of several storage units so that we could make an informed decision. Each part of the agreement was clearly explained, and the facility was well-tended and secure. I highly recommend Metro Self Storage.

Received a nice big storage for a great reasonable price and Tony was very polite & helpful. He showed us around and had answers to all our questions. Thanks To… Read More

Received a nice big storage for a great reasonable price and Tony was very polite & helpful. He showed us around and had answers to all our questions. Thanks Tony we appreciate you!!

Shout out and thanks to the manager Tony. He was very helpful and informative. Great customer service! I highly recommend to anyone is looking for storage unit … Read More

Shout out and thanks to the manager Tony. He was very helpful and informative. Great customer service! I highly recommend to anyone is looking for storage unit that has great customer service, clean and affordable.

My interaction with Tony was very pleasant! He was very helpful and extremely positive during a slightly stressful time. George was absolutely phenomenal! He gu… Read More

My interaction with Tony was very pleasant! He was very helpful and extremely positive during a slightly stressful time. George was absolutely phenomenal! He guided me throughout the entire process and was EXTREMELY patient. He asked me questions to get to know me better while walking me throughout the facility! I never felt rushed and honestly would refer this facility to others based off of this experience!

Maybe you enjoy moving; I definitely don’t. But Tony was knowledgeable, patient, and helpful! He provided top-notch service during the rental process so I would… Read More

Maybe you enjoy moving; I definitely don’t. But Tony was knowledgeable, patient, and helpful! He provided top-notch service during the rental process so I would get the right sized unit. Thank you Metro Self Storage.

Great experience with Tony. He was very accommodating, never rushed while explaining every detail of the storage units, showing me the sizes and providing recom… Read More

Great experience with Tony. He was very accommodating, never rushed while explaining every detail of the storage units, showing me the sizes and providing recommendations based on what I’m storing. He even called me days later to see if I had additional questions – which I did. That helped me make the best decision. The prices here are best on the area with nice monthly promotions. All the units are indoor and climate controlled which was the reason I choose this metro storage. Great service here.

I don’t usually do reviews but I understand the importance of them. I have two 26 ft box trucks parked at Metro self storage. The staff here is amazing . My tru… Read More

I don’t usually do reviews but I understand the importance of them. I have two 26 ft box trucks parked at Metro self storage. The staff here is amazing . My trucks are parked in brightly lit locations directly in front of the cameras. This was a great decision and unless my trucks are on the road making money; I’ll be here for months to come.

My experience was very positive. I would recommend using Metro Self Storage to anyone in need. George went above and beyond the call to help me and Tony was ver… Read More

My experience was very positive. I would recommend using Metro Self Storage to anyone in need. George went above and beyond the call to help me and Tony was very supportive of my situation, stepping in to provide additional assistance to make my transition smooth.

I want to say THANKS SO MUCH to Tony. I am incredibly pleased with the quality of customer service hi provided to me today. Hi really went above and beyond. … Read More

I want to say THANKS SO MUCH to Tony. I am incredibly pleased with the quality of customer service hi provided to me today. Hi really went above and beyond. Tony high standard of professionalism, ready to smile, attention to details and clear information made this one of the best customer experiences I ever had. Thanks Tony. Such a great commitment to customer services should be commended highly.

I want to say THANKS SO MUCH to Tony. I am incredibly pleased with the quality of customer service hi provided to me today. Hi really went above and beyond. … Read More

I want to say THANKS SO MUCH to Tony. I am incredibly pleased with the quality of customer service hi provided to me today. Hi really went above and beyond. Tony high standard of professionalism, ready to smile, attention to details and clear information made this one of the best customer experiences I ever had. Thanks Tony. Such a great commitment to customer services should be commended highly.

I moved from CT to FL and used Metro Self Storage – Orlando to store a life-time of “things”for several months. Every interaction with Metro self storage wa… Read More

I moved from CT to FL and used Metro Self Storage – Orlando to store a life-time of “things”for several months. Every interaction with Metro self storage was handled Professionally – from the initial outreach to the closure of the unit. It was easy to get through with a call or text with any questions I had. Responses were thorough, prompt, professional and friendly. They went out of their way to make things easy. The unit itself was clean and I felt safe having my things there and going there any time I needed something. I will definitely use them again if the need arises.

Had a pleasant experience here. The manager Tony respectfully answered my questions and showcased multiple units throughout the facility to ensure the getting o… Read More

Had a pleasant experience here. The manager Tony respectfully answered my questions and showcased multiple units throughout the facility to ensure the getting of the preferred unit type and location. Overall received great service.

My experience with “Metro Self Storage ” is phenomenal. Mr Tony is a very nice man, He has the skill of customer service. If it wasn’t for him I could have bee… Read More

My experience with “Metro Self Storage ” is phenomenal. Mr Tony is a very nice man, He has the skill of customer service. If it wasn’t for him I could have been some where else. I will always refer people here, because of his kindness.

This storage facility is great. Located near shops and main highways, which is good and ideal for the local person and traveler, in need of storage site. The st… Read More

This storage facility is great. Located near shops and main highways, which is good and ideal for the local person and traveler, in need of storage site. The storage was clean, as well as the hallways. Facility is to my knowledge safe and secure. They have all the space outside and inside for your storage needs and move in support. The price is affordable. And the employees to my knowledge, Tony and Jorge were very helpful, detailed, and courteous. Thanks guys.

My husband rented a unit for 2 years . Never had to worry about our personal property, place is always clean. And we must say Tony has amazing customer service… Read More

My husband rented a unit for 2 years . Never had to worry about our personal property, place is always clean. And we must say Tony has amazing customer service and very knowledgeable. We highly recommend.

Came at the last minute of 5:55pm. Jorge and Tony help me process my transactions smoothly and professional. Great customer service and I will definitely recomm… Read More

Came at the last minute of 5:55pm. Jorge and Tony help me process my transactions smoothly and professional. Great customer service and I will definitely recommend this location.

Brother Tony was very friendly, helpful, courteous, have patience & kindness. Took care of my issues. Very good job done. .

Thank you Tony for being so patient and caring! He made sure that I was satisfied with my storage and didn’t give up with helping me find the right pricing! T… Read More

Thank you Tony for being so patient and caring! He made sure that I was satisfied with my storage and didn’t give up with helping me find the right pricing! Thank you so much Tony! YOU ROCK!

I was assisted by Jorge at this particular location. He was extremely knowledgeable and helpful. The process was very smooth and fast. Top tier customer service… Read More

I was assisted by Jorge at this particular location. He was extremely knowledgeable and helpful. The process was very smooth and fast. Top tier customer service and very well spoken! I’d recommend him a thousand times. Units are clean and odor free. Overall I’m very satisfied with my visit and service at Metro Self Storage!

Tony in the office is always very helpful. Any time I have an issue, he manages to work everything out. Customer service is great!

Jorge was super nice and kind to help me move my items out. He took the time out to answer any questions I had and made sure that I was good to go. Most definit… Read More

Jorge was super nice and kind to help me move my items out. He took the time out to answer any questions I had and made sure that I was good to go. Most definitely appreciated!

I always see Tony around doing extremely amazing customer service with others. He is always willing to say hello, and ask how you’re doing. Everytime I pay my… Read More

I always see Tony around doing extremely amazing customer service with others. He is always willing to say hello, and ask how you’re doing. Everytime I pay my rent he is so kind and attentive. Truly someone who loves giving exceptional customer service.

Jorge was very nice. He was very personable and easy to talk to and was able to answer any questions I had in a kind, professional manner. Great guy!

I came into this facility not know what I needed. I’m currently downsizing and Jorge was amazing in the way he provided me customer service. He showed me a fe… Read More

I came into this facility not know what I needed. I’m currently downsizing and Jorge was amazing in the way he provided me customer service. He showed me a few different options and helped me figure out exactly what I needed. Very detailed and knowledgeable at what he does. He deserves a promotion!

Tony was very kind and attentive to my first visit needs and questions. I didn’t know what size I needed and he was very kind and patient with the time he too… Read More

Tony was very kind and attentive to my first visit needs and questions. I didn’t know what size I needed and he was very kind and patient with the time he took to show me each sized units. Wonderful customer service.

Very friendly and quick! Made sure we got the online offer with no hiccups! George and Tony are my go too! I highly recommend them!

Jorge is absolutely amazing, he offers A1 customer service. He was super helpful, very knowledgeable and overall awesome representative of the company. So far t… Read More

Jorge is absolutely amazing, he offers A1 customer service. He was super helpful, very knowledgeable and overall awesome representative of the company. So far the process has been seem less and great at metro storage. I would definitely recommend.

Tony and Georges are the best employees of Metro self storage they are doing a good jobs and I appreciate them. Thanks a lot Guys Keep moving forward Chao

Great experience. George was very courteous, polite & helpful. He explained everything throughly. The facilities was also very clean.

Jorge was beyond helpful. I came in not knowing what I wanted or needed. He took the time to explain and show me units that would best for me. I’m a very happ… Read More

Jorge was beyond helpful. I came in not knowing what I wanted or needed. He took the time to explain and show me units that would best for me. I’m a very happy customer and would happily recommend it to anyone

I leave nearby but I never that place existed. Last week I came across the website on Google and that was the best deal ever found. Since I’m on a budget, Metro… Read More

I leave nearby but I never that place existed. Last week I came across the website on Google and that was the best deal ever found. Since I’m on a budget, Metroself storage has met my needs & I’m glad. From the minute that I was on the phone with Tony, to finally meet him on-site was an overall experience for me. He was courteous and professional to the “T”? Thank you for saving the day, my children still talk about your customer service provided!!?

Jorge was very friendly and his hospitality is awesome.. I had a great first day experience. Thanks Jorge!

I had the best experience with metro storage. Mr. Tony exceeded my expectations with his phenomenal customer service. I felt great security with my personal bel… Read More

I had the best experience with metro storage. Mr. Tony exceeded my expectations with his phenomenal customer service. I felt great security with my personal belongings at this location and even when he dealt with customers whom where not easy to deal with, he still gave 5 star and beyond service answered all questions and made sure we(the customer) had all knowledge on the transactions and services that metro storage provides. If ever needed again i would inevitability using this service again.Sincerely thank you TONY

Jorge was awesome. I came in not knowing what I needed and he made sure to help me. When I left I was thankful that he was there because I didn’t know what I … Read More

Jorge was awesome. I came in not knowing what I needed and he made sure to help me. When I left I was thankful that he was there because I didn’t know what I was going to do. Thank you Jorge for all your help I really appreciated it.

Great place for storage. Very clean and well maintained. The staff is exceptional and very attentive. Great location. Highly recommend.

Tony was very helpful, attentive, was very patient, go to him when you go here. Thank you Tony. Best person ever. This is good customer service

Very good service. Clean and safe, with good access. Management responds promptly to any requests. Look forward to using them again in the future.

Great experience on initial transaction. Very courteous and attentive service manager. Highly recommend this location.

Tony was great! He found me a smaller unit up on the 2nd floor. He was great! I’ve been using them for almost a year and I have no complaints.

I’ve dealt with Andre (who was helping for one day from another location), and Tony, the manager and want to let everyone know that both of these gentlemen are … Read More

I’ve dealt with Andre (who was helping for one day from another location), and Tony, the manager and want to let everyone know that both of these gentlemen are stellar. Andre got me my first unit and a few days in, I realized it was too small and when I spoke with Tony, not only did he transfer the balance from the first unit to the second one, he gave me the exact unit I wanted at the price I had seen advertised online. He’s so helpful and polite, after years with another company, I’m glad to be with Metro Storage and particularly, this location.

My experience at the West Colonial location was absolutely amazing! My service was very professional and in a timely manner! My move out service by Mr. Tony was… Read More

My experience at the West Colonial location was absolutely amazing! My service was very professional and in a timely manner! My move out service by Mr. Tony was very professional as well and if you have any concerns about anything he will be happy to assure you.

Great customer service, perfect location, love the security cameras and extra feeling of security. Affordable in comparison to other storage facilities. I defin… Read More

Great customer service, perfect location, love the security cameras and extra feeling of security. Affordable in comparison to other storage facilities. I definitely recommend!

Metro Self Storage came highly recommended through a family friend and my family and I are so happy we decided to do business with them! Tony was exceptionally … Read More

Metro Self Storage came highly recommended through a family friend and my family and I are so happy we decided to do business with them! Tony was exceptionally helpful, and patient with us and it was evident that he was knowledgeable about which space would work best for our needs even before we brought out stuff in. The building was clean, cool and easily accessible which made us feel even more comfortable doing business with them. Very very pleased!

My experience with “Metro Self Storage ” is phenomenal. Mr Tony is a very nice man, He has the skill of customer service. If it wasn’t for him I could have bee… Read More

My experience with “Metro Self Storage ” is phenomenal. Mr Tony is a very nice man, He has the skill of customer service. If it wasn’t for him I could have been some where else. I will always refer people here, because of his kindness.

Facility is great. Always well kept and clean. Tony in the office is accommodating and pleasant to deal with if i ever have any questions. Would definitely reco… Read More

Facility is great. Always well kept and clean. Tony in the office is accommodating and pleasant to deal with if i ever have any questions. Would definitely recommend this facility if people are looking for safe, secure storage facilities.

My experience with Metro Storage has been awesome it has put less stress on me knowing that I have to keep My stuff in storage has been a great experience, the … Read More

My experience with Metro Storage has been awesome it has put less stress on me knowing that I have to keep My stuff in storage has been a great experience, the staff is very kind and understanding and very humble great service. I would use them in the future. A peace of mind is great to have when you are dealing with moving and finding a safe secure place to store your life savings. Thanks guys.

Great facilities, very clean, safe location. Luis is the best! Exelent customer care & he helped me find the right unit at a reasonable price.

Very nice storage place. Professional. The staff is very and helpful. The place looks clean. Easy parking and access. The rate has been good for me. I have been… Read More

Very nice storage place. Professional. The staff is very and helpful. The place looks clean. Easy parking and access. The rate has been good for me. I have been renting a unit for about 3 or 4 years now (even before it became Metro…) but it is now coming to an end this month. I would definitely use them again if I needed another storage. I’m impressed!

I have a total of 5 storage units in this facility, used for both personal and business. The facility is always clean, accessibility is on point and the staff i… Read More

I have a total of 5 storage units in this facility, used for both personal and business. The facility is always clean, accessibility is on point and the staff is amazing! If you’re looking for storage space, this is the place to be.

Tony was absolutely amazing! He was very understanding of my needs and made my experience with Metro self storage like no other! If I know anyone who needs a st… Read More

Tony was absolutely amazing! He was very understanding of my needs and made my experience with Metro self storage like no other! If I know anyone who needs a storage I will definitely be sending them to Tony at Metro self storage on West colonial!

Thought I should update my review. I have had several storage units in the past, but now the only storage units for me is Metro Self Storage. I’ve had several d… Read More

Thought I should update my review. I have had several storage units in the past, but now the only storage units for me is Metro Self Storage. I’ve had several different sizes units at Metro and the guys were always helpful with my needs. Well it came to a point that I almost lost my units to auction and being out of work for almost a year thx to COVID-19. Then I was able to pay them off and move my stuff out thinking I was gonna have an opportunity to where I wouldn’t need storage units. Well I called Metro talked to Luis told him my needs and he helped me out. Turns out I called him just a few days later needing an additional unit and he was able to make both units convenient to each other. I have referred several friends to Metro Self Storage I highly recommend them for the size, climate control, cleanliness & customer service their price can’t be beat. If you do get a storage unit from Metro Self Storage please tell them I (Roxie Dixon) sent you. Friendly staff & great rates!

My experience with metro storage was a very pleasant one. The online process to reserve my storage unit was people friendly and easy to use. When I visited the … Read More

My experience with metro storage was a very pleasant one. The online process to reserve my storage unit was people friendly and easy to use. When I visited the office, I was greeted by this very nice gentleman named Luis and he gave me excellent service. He explained everything in detail and was very polite with me. He even went as far as walking me to the unit and helping me look for a cart to carry my things. Overall it was a five-star experience, the most excellent service I have ever received at a storage location.

Quick and easy leasing of my unit and the place is brand new ! Johnnie and Marcos are AWESOME ! Super helpful and very friendly and knowledgeable… been with t… Read More

Quick and easy leasing of my unit and the place is brand new ! Johnnie and Marcos are AWESOME ! Super helpful and very friendly and knowledgeable… been with them for three years and they’ve been great the entire time

Staff was very helpful answering all questions & made useful practical suggestions. Very smooth enrollment process disclosing details about using their facilit… Read More

Staff was very helpful answering all questions & made useful practical suggestions. Very smooth enrollment process disclosing details about using their facilities.