The lady and the gentleman on the front desk were amazing , friendly people with friendly environment . DEFINATELY recommend other for the storage because this … Read More

The lady and the gentleman on the front desk were amazing , friendly people with friendly environment . DEFINATELY recommend other for the storage because this is one of the best drive up climate control units facility in the town

The staff made the moving experience so great. They are extremely courteous and helpful. They explained the whole process. Vee is very easy to deal with.

The Assistant Store Manager Vee,was very helpful,amazing as she thoroughly put me through the steps of signing up.Moreso,the store was very neat and overall cus… Read More

The Assistant Store Manager Vee,was very helpful,amazing as she thoroughly put me through the steps of signing up.Moreso,the store was very neat and overall customer service,top notch.I will highly recommend Metro Storage to any prospective user.

Such an easy move-in process. The space is both clean and secure. Highly recommend! & Special shoutout to Vee in the office! They made my move so simple and hel… Read More

Such an easy move-in process. The space is both clean and secure. Highly recommend! & Special shoutout to Vee in the office! They made my move so simple and helped answer all of my questions. I wanted to switch to a bigger unit and they made the process so easy and kept in regular contact throughout.

Helped a friend of mine move some stuff into storage. Getting to the outside storage space was a bit weird. You had to go through a gate drive through part of a… Read More

Helped a friend of mine move some stuff into storage. Getting to the outside storage space was a bit weird. You had to go through a gate drive through part of a storage building, go back outside, and find which lane your unit was on. I guess this was the best design for a small land lot.

Natalie couldn’t have been more helpful when I first arrived at the storage facility. She provided excellent customer service.

I rented units there for several years and never had a single issue. The staff was always helpful, courteous, and easy to work with.

The best service I’m so sad that this Friday will be his last day. He is a superb attribute I’m sure many are sad to see such a kind person go

Excellent communication! Professional, knowledgeable and easy to rent space. Very happy. Highly recommend. Metro was recommended to me from someone else.

I had a super easy and pleasant experience with getting my unit and interacting with staff. Nice and clean facility with helpful and nice people.

Great service. Everyone in the office i’ve interacted with has been a pleasure— Collin especially! He really went above and beyond to help my husband and I … Read More

Great service. Everyone in the office i’ve interacted with has been a pleasure— Collin especially! He really went above and beyond to help my husband and I out and was a pleasure to work with. The online payment system makes everything very easy and they’re upfront about charges. I highly recommend them for your storage needs. Thanks guys!

Using Metro Self Storage was a great decision…convenient clean and safe…I would highly recommend them for all your storage needs

Nice clean and great customer service. First spot I always choose when I’m in town and need storage for both my business and my personal use

Used Metro for personal storage in the past. No where is 100% perfect, but the perks are awesome, not to mention Collin and Brittney’s customer service. The du… Read More

Used Metro for personal storage in the past. No where is 100% perfect, but the perks are awesome, not to mention Collin and Brittney’s customer service. The due date is the date you sign each month and the receipt shows you, not like some places where you move in one date and by the first you have another bill. The drive up entrance for inside storage is by far my best storage experience, so no getting wet when moving items, numerous carts available. There is also a drive thru entrance which I haven’t used, but it might be great for you, and it is a different price, but the convenience is easier for some people. Also the maintenance personnel keeps the place clean. Would recommend here to anyone looking to store something for a short period or a long time, just follow the rules. Be bless! **** Update Dress warm if you are trying to unpack or use the storage to organize yourself. If you are just going in and out, then you will be fine.

Used Metro for personal storage in the past. No where is 100% perfect, but the perks are awesome, not to mention Collin and Brittney’s customer service. The du… Read More

Used Metro for personal storage in the past. No where is 100% perfect, but the perks are awesome, not to mention Collin and Brittney’s customer service. The due date is the date you sign each month and the receipt shows you, not like some places where you move in one date and by the first you have another bill. The drive up entrance for inside storage is by far my best storage experience, so no getting wet when moving items, numerous carts available. There is also a drive thru entrance which I haven’t used, but it might be great for you, and it is a different price, but the convenience is easier for some people. Also the maintenance personnel keeps the place clean. Would recommend here to anyone looking to store something for a short period or a long time, just follow the rules. Be bless! **Updated The elevator is slower than normal and it can get pretty cold at times during the winter months. Dress warm if you are trying to unpack or use the storage to organize yourself. If you are just going in and out, then you will be fine.

This place is the most organized storage facility I have ever used. I recommend Metro storing if you need to store something.

Very knowledgable and friendly staff, property and storage runs are clean and well maintained.

The staff are very friendly and extremely helpful!! Their facilities are also very nice. You should go and check them out!

Colin was extremely professional. Colin and Britney completely satisfied me as a repeat customer. Thank you for hiring such competent and professional employees… Read More

Colin was extremely professional. Colin and Britney completely satisfied me as a repeat customer. Thank you for hiring such competent and professional employees. Customer service is top rate.

Great customer care I love the experience. I will recommend to other friends as well.

Metro Storage for I don’t know how many years, more than 10 I think. the service was outstanding. the facilities outstanding. billing and transactions accurate… Read More

Metro Storage for I don’t know how many years, more than 10 I think. the service was outstanding. the facilities outstanding. billing and transactions accurate great service by one of their servers by the name of Colin. I would recommend Metro Storage West Haven to anybody looking for Quality Storage and safety. AL G.

Great service, personable manager answered every question. Clean and secure facility

Used Metro for personal storage in the past. No where is 100% perfect, but the perks are awesome, not to mention Collin and Brittney’s customer service are phen… Read More

Used Metro for personal storage in the past. No where is 100% perfect, but the perks are awesome, not to mention Collin and Brittney’s customer service are phenomenal. They are on top of things and call you if there is any issues. The due date is the date you sign each month and the receipt shows you, not like some places where you move in one date and by the first you have another bill. The drive up entrance for inside storage is by far my best storage experience, so no getting wet when moving items, numerous carts available. There is also a drive thru entrance which I haven’t used, but it might be great for you, and it is a different price, but the convenience is easier for some people. Also the maintenance personnel keeps the place clean. Would recommend here to anyone looking to store something for a short period or a long time, just follow the rules. Be bless!

Greatest customer service I have ever recieved. Super friendly & accommodating. Check in process was smooth & the facility is clean & well kept.

Metro Storage is great. Everything is so spotless and clean. I really like the fact that you can pull your car into a garage like area out of the elements and u… Read More

Metro Storage is great. Everything is so spotless and clean. I really like the fact that you can pull your car into a garage like area out of the elements and unload or load your car.

Staff is very friendly and helpful and the facility is very clean and well lit. Would highly recommend.

I’m a long time renter with multiple units. The facility is super clean, nice and secure, well lit, the staff is always pleasant to work with and I really app… Read More

I’m a long time renter with multiple units. The facility is super clean, nice and secure, well lit, the staff is always pleasant to work with and I really appreciate the proactive pest control program as well as the timely response to issues that arise. Highly recommend Metro for your storage needs.

The units were very nice, clean , and really enjoyed the way everything was handled. Got great assistance and was told how everything works. Me and my mother we… Read More

The units were very nice, clean , and really enjoyed the way everything was handled. Got great assistance and was told how everything works. Me and my mother were shown different units to choose from! 10/10 would recommend Metro !

I’m finishing up my move out of C158, which has been my unit since March 2011. I’m really sad about giving it up, even though I know it’s been a drain on … Read More

I’m finishing up my move out of C158, which has been my unit since March 2011. I’m really sad about giving it up, even though I know it’s been a drain on my finances. I can’t say enough nice things about this group.Ginny used to work there, starting about the time I moved in. She was always so pleasant. Now Colin is managing and he couldn’t be kinder. I also recently met Brittney, who was a doll. The district manager, Travis, is also very kind. I’m hoping to return and get a smaller unit in a few months, once I’ve caught up on bills. The location is perfect. I especially love seeing the seagulls fly around outside. It’s quiet, clean and well-managed. Just please be kind to my old unit.I will miss it. PS Will post one more pic once it’s cleared out.? PSS: All clear! Thank you again, Metro Self Storage, especially Brittney and Colin who assessed my difficulty and made reasonable accommodations.

great customer service! Leasing was an easy process. this is an exceptionally clean and well-organized facility. Highly recommend.

Love the fact that you can drive up, and the place is clean. Nothing gets wet when unloading, which is a great. Colin was a great help with getting me set up.

It was a wonderful experience. I had 3 choices of storage locations. They were all in very accessible areas. The price is lower than all the places I looked at…. Read More

It was a wonderful experience. I had 3 choices of storage locations. They were all in very accessible areas. The price is lower than all the places I looked at. The location is very clean. We I received excellent customer service on the phone and in person.

Did some research. Definitely do your research before picking anything in life including a storage unit, sounds like common sense right. We tend to go with conv… Read More

Did some research. Definitely do your research before picking anything in life including a storage unit, sounds like common sense right. We tend to go with convince at times, especially when dealing with alot. It’s like a hidden gem, looks small on the outside, but definitely huge on the inside. Love the fact that you can drive up, and the place is clean. Nothing gets wet when unloading, which is a great. Colin was a great help with getting me set up. Definitely please with my experience thus far.

Great rates, secure and very clean facility. The manager met me at the desk and met me at the gate, showed the unit and key. He answered all my questions and wa… Read More

Great rates, secure and very clean facility. The manager met me at the desk and met me at the gate, showed the unit and key. He answered all my questions and was very kind and willing to assist! I made the right choice- Thanks Metro Self Storage Team!!!

Colin was very helpful explaining what to expect. Friendly . I rented from Metro before was very satisfied at that time so I came back

Colin was very helpful explaining what to expect. Friendly . I rented from Metro before was very satisfied at that time so I came back

I used this storage facility for the past 2 years. The staff was very kind and helpful especially Collin. The place is immaculate and the lighting is more than… Read More

I used this storage facility for the past 2 years. The staff was very kind and helpful especially Collin. The place is immaculate and the lighting is more than adequate. I highly recommend Metro.

We are in the process of moving and I was in a bind due to a container company dropping off a beat up oil soaked floor unit that i was not putting my furniture … Read More

We are in the process of moving and I was in a bind due to a container company dropping off a beat up oil soaked floor unit that i was not putting my furniture in so i had them come and remove it. So i was looking for a storage unit in the city we were moving to and we were all set to start loading up and got a phone call in the morning that the unit i was going to tent wasn’t available because the former tenant left it packed and never picked up their items. I called around and to no avail Metro was right down the street. So i calked and the woman Jessica i talked to was very professional and helped me out getting a unit reserved and said Colin from the location will be calling me in the morning. Colin called me in the morning and asked me if i was still interested which of course i was. I met with him at 4pm and he showed me the unit. He wad very informative and professional and helped me out big time. I can say going forward if ever in need of a storage unit i will be going back to Metro Storage in West Haven. Thanks Colin

I am amazed at the cleanliness of this storage facility. There are always trolleys readily available and the storage unit area is well lit. The staff is courteo… Read More

I am amazed at the cleanliness of this storage facility. There are always trolleys readily available and the storage unit area is well lit. The staff is courteous and have always been quick to answers my questions. I can’t recommend this facility highly enough.

Customer Service was great. The man in the main office was very nice and answered all of my questions. He gladly showed me around the different size units which… Read More

Customer Service was great. The man in the main office was very nice and answered all of my questions. He gladly showed me around the different size units which was helpful in my decision-making.

I currently live in the Bronx and moving to Connecticut. I literally did everything on my phone in the morning and was already moving things in later in the da… Read More

I currently live in the Bronx and moving to Connecticut. I literally did everything on my phone in the morning and was already moving things in later in the day. It was so easy and convenient! I highly recommend them!

Collin is very professional and helped with everything. We unfortunately had to cancel our unit and he did everything to get us our out money back, as we found … Read More

Collin is very professional and helped with everything. We unfortunately had to cancel our unit and he did everything to get us our out money back, as we found a place for my daughter and did not end up needing a storage unit. I would definitely use metro storage again in the future should I need it. I must say again, Collin was awesome and very professional.

Today I went to metro storage and couldn’t have had a better experience . It was clean, easy to navigate through and the worker Collin was fantastic! A simple… Read More

Today I went to metro storage and couldn’t have had a better experience . It was clean, easy to navigate through and the worker Collin was fantastic! A simple and pleasurable experience would highly recommend going there for your storage needs!

Colin was professional, informative and kind. He showed us the unit we requested, and guided us through all of the paperwork, answering all questions along the… Read More

Colin was professional, informative and kind. He showed us the unit we requested, and guided us through all of the paperwork, answering all questions along the way. He was a delight to deal with and very knowledgeable in every aspect of the business. The facility itself was very easy to navigate and extremely clean and well presented. I’d recommend it to anyone in need of storage.

This storage facility is a very clean, safe, well run place. Colin helped me and explained everything in a professional yet easy manner. Give this man a Raise!

My journey with Metro Self Storage began a few years ago when I started looking for an affordable, clean, and convenient storage facility in CT. I made several … Read More

My journey with Metro Self Storage began a few years ago when I started looking for an affordable, clean, and convenient storage facility in CT. I made several visits to nearby facilities in the area and was immediately impressed by Metro Self Storage because I was able to drive in and park my vehicle inside of the building instead of the usual outdoor parking lots which most storage facilities provide. I found the layout of the building to be amazing with very easy access to my storage spaces. I made a checklist of all the things which were extremely important to me such as cleanness, pest control, frequency of rent increases on storage units, security; feeling safe while inside of the building especially when the office was closed; and how helpful the staff would be to me in answering my questions honestly, including resolving any issues that may occur. To my surprise all of the criteria was met. This made me feel confident that Metro Self Storage would be the ideal facility to use. This was reinforced by the excellent staff who served me and the services they provided. I have always been greeted with friendly faces eager to assist me if needed. Colin is one if the employee’s I genuinely cherish. He has made me feel as a customer, I am a part of the Metro Self Storage family. I trust him immensely because he is knowledgeable, patient, accommodating, courteous, and a consummate professional! There are times I have bombarded him with numerous questions and I have never detected an impatient or disrespectful tone of voice from him even if he is busy. I rely upon his expertise and his willingness to provide me with as much details as possible when requested. Colin has assisted me many times in renting more than one storage space. I am speaking from previous experience when I suggest to any future customers this is the perfect storage facility to use for all of the reasons I just mentioned above, in addition to interacting with an exceptionally kind staff! Go see Colin… I highly recommend him! He will take care of your storage needs while making you feel comfortable and will provide you with excellent customer service as he greets you with his warm enthusiastic smile!

Good customer service. Using metro for the 2nd year to store my daughters college stuff. Easy move-in/move-out. Will keep using. 4 stars only because the price … Read More

Good customer service. Using metro for the 2nd year to store my daughters college stuff. Easy move-in/move-out. Will keep using. 4 stars only because the price increased.

That’s a great facility, good price to quality ratio. Online reservation made things easy. At the facility Colin made check in experience really great, showed m… Read More

That’s a great facility, good price to quality ratio. Online reservation made things easy. At the facility Colin made check in experience really great, showed me around and answered all questions Thank you!

I would highly recommend Metro Storage in West Haven. The place was always kept clean and did not have any foul odors. The workers are very friendly and polite,… Read More

I would highly recommend Metro Storage in West Haven. The place was always kept clean and did not have any foul odors. The workers are very friendly and polite, especially Collin. He was amazing. Thank you for making this move/experience less complicated!

Colin was very professional and very informative. He took the time out to show me the units, so that I could have a good visual on which unit I would purchased…. Read More

Colin was very professional and very informative. He took the time out to show me the units, so that I could have a good visual on which unit I would purchased. He went over every rule and details pertaining to the company. The storage building smelled so good and was very clean. Five stars it is!

Colin was very helpful explaining what to expect. Friendly . I rented from Metro before was very satisfied at that time so I came back

I would recommend this place to anyone. It looks clean and secure. The website is very helpful. The staff is very friendly and will help you choose your options… Read More

I would recommend this place to anyone. It looks clean and secure. The website is very helpful. The staff is very friendly and will help you choose your options . Colin explained everything in detail and showed me around.

My experience was great! The staff was very professional and offered excellent service.

Colin was very informative very nice guy.i love the storage at metro very clean and spacious easy access.Very satisfied and will gladly recommend Metro

I’ve had to rent multiple storage units in the past and I found this one to be the most convenient and it’s very clean. The employees and both helpful and p… Read More

I’ve had to rent multiple storage units in the past and I found this one to be the most convenient and it’s very clean. The employees and both helpful and professional.

Exceptionally clean facility Very kind and knowledgeable staff If you need storage long-term or short-term this is the place to go

Excellent customer service, perfect unit match to meet my needs, thanks Collin!

Both of the times I have rented a unit from this company in the past 2 years have been successful. The prices are comparable to others in the area but the diffe… Read More

Both of the times I have rented a unit from this company in the past 2 years have been successful. The prices are comparable to others in the area but the difference in what you get for that price is what makes all the difference. First, genuine employees, such as one employee named Colin who I had the pleasure of meeting, provided me with all the information I could ever need for the unit rental. The units are clean and easy to access. Not only are they easy to access, but more importantly – secure and safe. You have to enter a security code at 2 gates in order to access the indoor, climate controlled space which has 2 floors of units. The ability to park vehicles up to 15 feet in length indoors while loading and unloading make moving a breeze in any weather. Lastly, the location is to get to, easy on and off access from I-95 in less than a minute. I highly recommend using this company for your storage unit rental needs!

Very helpful. Took time to explain the contract and ho billing works. Friendly. I have rented from Metro Storage in the past and always a great experience.

The young woman who waited on us was so friendly and knowledgeable! She made the whole process smooth and simple! I would highly recommend your facility to anyo… Read More

The young woman who waited on us was so friendly and knowledgeable! She made the whole process smooth and simple! I would highly recommend your facility to anyone! She was so helpful. She even offered to sweep out a couple of leaves that blew in which I did not feel necessary but was so nice of her to offer! Great customer service!

Super convenient storage location right off of I-95. Fair prices and always kept clean. Would definitely recommend to family/friends.

Collin the customer rep was extremely thorough, professional and super helpful! It made our move so easy and we feel comfortable using the entrance codes and fa… Read More

Collin the customer rep was extremely thorough, professional and super helpful! It made our move so easy and we feel comfortable using the entrance codes and facility. Great customer service!

NICE PLACE. STAFF WAS ALWAYS COURTEOUS AND HELPFUL. SAFE AND CLEAN! REASONABLY PRICED

Colin made our experience excellent and delightful. He was very through when explaining all functions of the property and details of our lease. Great job Co… Read More

Colin made our experience excellent and delightful. He was very through when explaining all functions of the property and details of our lease. Great job Colin ?

This storage has been a godsend! This is the second time I have come to this storage when I needed extra space. It is always very clean, climate controlled and … Read More

This storage has been a godsend! This is the second time I have come to this storage when I needed extra space. It is always very clean, climate controlled and more reasonable than some of the other storages in the area.The staff has always been friendly and courteous.I would highly recommend the storage if you’re looking for a place to store. I really like that I can drive right into the building, unload or load and then drive out. The weather never gets in the way.

It was so easy to get started and even easier to cancel my rental when I was done with the unit. I got a good deal. It was a bit pricey after my promotional per… Read More

It was so easy to get started and even easier to cancel my rental when I was done with the unit. I got a good deal. It was a bit pricey after my promotional period ended, but it was worth it. Great security, easy access, VERY clean, and the employees were fabulous.