Excellent customer service makes for a great experience. It has been consistent over the many years. Harmony is the best, always helpful, calls when there is an… Read More

Excellent customer service makes for a great experience. It has been consistent over the many years. Harmony is the best, always helpful, calls when there is an issue and easy to get a hold of when needed.

If your are in need of a great storage facility with top notch customer service ?? please come to this location and speak with Harmony and you will get the best… Read More

If your are in need of a great storage facility with top notch customer service ?? please come to this location and speak with Harmony and you will get the best customer service you have ever had with a smile ? ????????.

This facility is top notch. Very clean, easy to access and navigate. Harmony is very friendly and helpful. I highly recommend this place.

Harmony was super helpful with our move into our storage unit. We were running behind and she stayed late over her lunch break to make sure we got in and unload… Read More

Harmony was super helpful with our move into our storage unit. We were running behind and she stayed late over her lunch break to make sure we got in and unloaded. Great experience.

Everything was nice and easy. Harmony went above and beyond for me and it is greatly appreciated!!

Harmony was very helpful and made sure my needs were taken care of. Awesome customer service and I will recommend this place to family and friends.

Just wanted to Say thank you again to harmony For helping me out in my crisis of trying to figure out where to move My motorcycle . Very professional. Very calm… Read More

Just wanted to Say thank you again to harmony For helping me out in my crisis of trying to figure out where to move My motorcycle . Very professional. Very calm, patient and helpful. I can’t figure out what to ask for more from a business!!

They stand out as the top choice! They readily accommodate your requests and are eager to assist you throughout the process. I am extremely pleased with their s… Read More

They stand out as the top choice! They readily accommodate your requests and are eager to assist you throughout the process. I am extremely pleased with their service. The storage units are both secure and roomy. I’m thrilled that I chose them!

Property is very secure, clean, manager Harmony is professional and very nice. I will recommend to everyone.

Upon arrival, I was greeted by Harmony! She was so kind, pleasant and let me perform service after allowing me through the gate! Always a pleasure. Thank you fo… Read More

Upon arrival, I was greeted by Harmony! She was so kind, pleasant and let me perform service after allowing me through the gate! Always a pleasure. Thank you for choosing Smithereen!

Great customer service. They showed the different units and prices associated with each size. Definitely recommend

Harmony embodies the perfect property manager. She is a stand out with her ability to listen, problem solve, follow up, and provide customer service, despite ho… Read More

Harmony embodies the perfect property manager. She is a stand out with her ability to listen, problem solve, follow up, and provide customer service, despite how busy she is.

Had a great experience with the lady in the front desk she was very helpful and gave me the best help some one can ask for ……..and she was really patient wi… Read More

Had a great experience with the lady in the front desk she was very helpful and gave me the best help some one can ask for ……..and she was really patient with me asking a lot of questions ..I recommend you to come here for your service of storage

Well maintained storage area. Only a little dust in the unit with no evidence of any rodents or bugs. Very easy setting up the account and closing it down!!

It would be impossible to recommend a better storage facility than this one. Harmony went above and beyond to help our business settle into the new unit. Than… Read More

It would be impossible to recommend a better storage facility than this one. Harmony went above and beyond to help our business settle into the new unit. Thank you for all of your help!

Harmony is super awesome! She is always kind, helpful and willing to answer any questions you have.

Harmony has been Great for many years always been very helpful accommodating all my crew and payments all the time. Harmony has been Great I highly recommend th… Read More

Harmony has been Great for many years always been very helpful accommodating all my crew and payments all the time. Harmony has been Great I highly recommend this company. Fernali

Harmony is super awesome! She is always kind, helpful and willing to answer any questions you have. There have been no issues with security but one unit did get… Read More

Harmony is super awesome! She is always kind, helpful and willing to answer any questions you have. There have been no issues with security but one unit did get flooded at one point. All the stuff in the unit was moved for me to a new unit really quickly so it was awesome! The pricing of the units is questionable at times. You can get two of the same exact units for two different prices and prices can be raised at Metro Self Storage’s will even when the units are not actually improved in any way. But, if it’s within your budget, I recommend it!

I come more than 5 miles to do business at this store. When I needed more storage, Harmony ensured that I could use use it that day. No other facility (even one… Read More

I come more than 5 miles to do business at this store. When I needed more storage, Harmony ensured that I could use use it that day. No other facility (even ones closer to my location), had the right unit for my needs. As I have explained to her, Harmony could present a clinic on customer service. Finally, the facility is safe for me to store some rare purchases I did not have room for. No leaks, bugs or other critters that might be a problem.

Everything went smoothly, clean unit, great location. Moved out, but we had no issue whatsoever for a year renting there. Harmony is great person, easy to work … Read More

Everything went smoothly, clean unit, great location. Moved out, but we had no issue whatsoever for a year renting there. Harmony is great person, easy to work with, always helpful. Thank you Harmony.

I had a very good experience dealing with Harmony, she was doing a great job! So friendly and very accomodating.

Amazing management. Best experience at a storage facility. Have been there almost two years and must say they are the most understanding when it comes to life e… Read More

Amazing management. Best experience at a storage facility. Have been there almost two years and must say they are the most understanding when it comes to life events . Highly recommend

? I am very happy with the service, the manager is friendly and helpful. The facility is clean and secure. Highly recommend.

The best storage experience I’ve ever had Harmony was always super friendly and helpful with all of my need I would definitely recommend metro to anyone who is … Read More

The best storage experience I’ve ever had Harmony was always super friendly and helpful with all of my need I would definitely recommend metro to anyone who is looking!

This is a great place to store your things!! Nothing but excellent customer service and harmony is fantastic and very helpful I strongly recommend this location… Read More

This is a great place to store your things!! Nothing but excellent customer service and harmony is fantastic and very helpful I strongly recommend this location metro storage thank you……

This storage facility is awesome! Harmony, the manager, is tremendous. An emergency came up and I had to get my SUV stored immediately and for an extended sta… Read More

This storage facility is awesome! Harmony, the manager, is tremendous. An emergency came up and I had to get my SUV stored immediately and for an extended stay. Harmony stepped up and made all the arrangements. All I had to do was pull in to the space, sign the docs and give her the keys (she even upgraded my space so it was easier to get my SUV in). Their customer service is like checking in to a 5-star hotel. Highly recommend Metro Self Storage!

The staff has been quite helpful over the years, we have used this facility several Times as needed. The location gives me an added sense of security in that th… Read More

The staff has been quite helpful over the years, we have used this facility several Times as needed. The location gives me an added sense of security in that there is no transient traffic because of where it situated. Facility is always clean, I have never seen evidence of rodents which is of course very important.

They go above and beyond and the customer service is the absolute best. No one better than Harmony she’s the best and is so passionate!!!!

GREAT PLACE, GREAT PRICES, The most hrlpful and understanding people, they know whats best for you and explain why. No guesswork here and no hidden prices. A+++… Read More

GREAT PLACE, GREAT PRICES, The most hrlpful and understanding people, they know whats best for you and explain why. No guesswork here and no hidden prices. A+++++ the best ive found, the best price, the best people. They have everything to help too

Best customer service! Very nice and helpful, I’ve been with metro for years and I definitely recommend them!

I was back again at this location on North Avenue, this time I met Scott. Nice guy, he walked me through all options possible. I really appreciate it

Harmony really helped my girlfriend and I, find the perfect sized unit for an affordable price with short notice. We really appreciate her help with everything … Read More

Harmony really helped my girlfriend and I, find the perfect sized unit for an affordable price with short notice. We really appreciate her help with everything and would recommend for anyone looking to store their belongings.

ABSOLUTELY AMAZING!!!!! I’m a repeat customer here solely due to how incredible Harmony is and has been! In-between moves, downsizing, organizing, projects… A… Read More

ABSOLUTELY AMAZING!!!!! I’m a repeat customer here solely due to how incredible Harmony is and has been! In-between moves, downsizing, organizing, projects… Anything I’ve needed storage for, this is hands down my place!!!! I’ve used other facilities before, but nothing compares to how amazing and easy and just wonderful it is to work with Harmony (her name suits her for sure!!!! ???) Cannot suggest this place more!!!! You’ll be in great hands and Harmony just makes it a wonderful experience!!!! THANK YOU Harmony for all you do!!!! Soooooo grateful for you and your wonderful service!!!! You are a blessing for sure!!!!

Fast and easy process to get started renting. Harmony was excellent to work with. Highly recommended.

We really like this storage facility. The front office rep Harmony is very friendly and knowledgeable and spent a lot of time explaining to us how things work a… Read More

We really like this storage facility. The front office rep Harmony is very friendly and knowledgeable and spent a lot of time explaining to us how things work and why we’ll like renting at Metro. Such wonderful customer service is rare in this day and age and is to be commended. The facility is super clean and we felt very welcome. The value for our money is terrific – Metro’s storage rates were lower, in some instances much lower, than other facilities we checked. And we love the easy-in easy-out dynamic at this location. Check Metro Storage out – you’ll be glad you did!

Great experience at Metro Storage Oakbrook. Immediately received great service from Harmony, following up about the requested unit and scheduling a time to com… Read More

Great experience at Metro Storage Oakbrook. Immediately received great service from Harmony, following up about the requested unit and scheduling a time to come in and get set up. She was incredibly friendly and helpful getting everything completed. The unit was clean and easily accessible. Very pleased!

Excellent storage facility. Clean units, safe area, great customer service, fully fenced in. I have a work truck parked and a storage unit for 4+ years with no … Read More

Excellent storage facility. Clean units, safe area, great customer service, fully fenced in. I have a work truck parked and a storage unit for 4+ years with no complaints. Highly recommend.

This is a favorite place of mine to store my stuff. The manager is very helpful and reliable. This location is quiet and has easy access from route 83. Nicely l… Read More

This is a favorite place of mine to store my stuff. The manager is very helpful and reliable. This location is quiet and has easy access from route 83. Nicely located between Elmhurst, Villa Park and Oak Brook Terrace.

I’ve had my unit for 3 months now. Great price and location. Harmony was really nice and professional.

Five stars .Excellent service and Harmony is the best. !! Very helpful and cares about her customers I recommend this facility to everyone!

I am a long time customer, renting three units from this location. Even though I now reside in Downers Grove, IL, my main reason for staying at this store is th… Read More

I am a long time customer, renting three units from this location. Even though I now reside in Downers Grove, IL, my main reason for staying at this store is the service. Before 2019, I had successfully cleaned out that majority of my old possessions from the one unit I was renting. The purpose of this was move what was left to a new facility, closer to home. Unfortunately, due to the death of a close family member, I needed to make further use of the one unit for storage. As time went on, I needed to rent another unit or two, to maximize the safety and care of material the estate trusted me with. I found the facility units very clean and safe for my family’s belongings, where they reside to this day. The facility manager (Harmony) is a highly effective and efficient professional, whom I have been dealing with for a number of years. Although I rarely have an issue with my units, the small number of times I brought something to her attention, the matter was resolved in a very timely manner. If you want a safe and efficient storage facility for your property, this is the place to go. Anthony Deany

Harmony is great! Communicates very well and accommodates to my schedule.

Harmony was a life saver! My boyfriend and I are prepping for a move in March and are trying to get a large portion of our belongings into a storage unit before… Read More

Harmony was a life saver! My boyfriend and I are prepping for a move in March and are trying to get a large portion of our belongings into a storage unit before the cold, winter hits. We came across Metro online and noticed there was one 1 unit left of the size we needed. We immediately tried purchasing online and continued to have issues once reaching the last page to submit payment. We were afraid the unit may have already been taken and the website just wasn’t updating. We were unable to get through to the office with the number provided so we reached out to general customer service who stated they would sent a message to the location. With their closing hours quickly approaching, we feared we wouldn’t hear back until the next day and figured we may have lost the unit. Harmony actually called us that night and helped us reserve the unit we were hoping to get! She was such a pleasure to work with and was so kind.

Harmony who helped me from the first minute I contacted Metro at the OakBrook Terrace location was fantastic, she made it easy and was always available for any … Read More

Harmony who helped me from the first minute I contacted Metro at the OakBrook Terrace location was fantastic, she made it easy and was always available for any questions

It’s all about Harmony! As a representative of a Fortune 500 Company, our experience at the Oakbrook facility as been more than accommodating. Thank you Harmon… Read More

It’s all about Harmony! As a representative of a Fortune 500 Company, our experience at the Oakbrook facility as been more than accommodating. Thank you Harmony for making our entire team feel welcome with each and every interaction.

Metro Storage Oakbrook Terrace has excellent service; is a very secure facility and is reasonably priced. I’ve been a customer over 25 years. The office staf… Read More

Metro Storage Oakbrook Terrace has excellent service; is a very secure facility and is reasonably priced. I’ve been a customer over 25 years. The office staff quickly answers my questions and is very helpful.

Harmony met all my needs – very helpful and knowledgeable– prices are wonderful & the facility is CLEAN- thanks I will be referring my family and friends

Clean facility with excellent customer service.

Harmony is awesome very professional I told all my friends about it. Will tell anybody that needs storage to go there

Metro Storage in Oakbrook Terrace is great! Our youth group sponsor could no longer store our trailer and gear and we needed to find an affordable and available… Read More

Metro Storage in Oakbrook Terrace is great! Our youth group sponsor could no longer store our trailer and gear and we needed to find an affordable and available facility fast. After several calls and site visits to various facilities, we landed at Metro and are happy we did! The location is convenient for us to access. Grounds are clean and place is gated/secured with 24-hr access. All exterior units, so very easy and convenient to load/unload gear. There is parking outside gated area and the drive aisles are wide enough to pull our trailer in and back up to our unit. Harmony, the on-site manager, is fantastic to work with and is very accommodating and friendly. We’re glad we moved in here!

Not only is this prime location. But the manager Harmony was such a delight to talk to. Her customer service skills are exceptional. As a first time storage ren… Read More

Not only is this prime location. But the manager Harmony was such a delight to talk to. Her customer service skills are exceptional. As a first time storage renter – she was informative and helpful. Her customer service is superb! Will continue my service here.

Oakbrook Terrace location was a great value, convenience and always helpful service from Harmony!

Have been at this facility for a few years and have nothing but good things to say. Harmony was especially helpful when I had a problem.

Pricing is way better than competitors around, staff is incredibly friendly and helpful, units themselves keep your items well protected, really great facility,… Read More

Pricing is way better than competitors around, staff is incredibly friendly and helpful, units themselves keep your items well protected, really great facility, would recommend to anyone in the area looking for storage!!

Manager and staff are courteous and friendly. Easy access and maintained facility. Safe and secure. Customer for many years.

Harmony, the manager help us out to find the best storage unit. She knows her job really good.

I’ve visited 3 storage facilities before I made my decision with metro storage after meeting with harmony who was wonderful- harmony had gone above and beyond… Read More

I’ve visited 3 storage facilities before I made my decision with metro storage after meeting with harmony who was wonderful- harmony had gone above and beyond to provide me with gracious customer service. The price was great -the facility is clean and taken care of. I feel that it’s a really secure premises as well. I’ve been there a few times, different hours & I always see harmony walking & cleaning and helping other renters. I recommend metro storage to a few of my family and friends as well. Keep up the good work!