The young lady( sadly I can’t remember her name)that helped me at the 105 location today. Was patient I was pushing 5:30 and store close at 6:00 wasn’t sure… Read More

The young lady( sadly I can’t remember her name)that helped me at the 105 location today. Was patient I was pushing 5:30 and store close at 6:00 wasn’t sure how long the process will take . She was like just come on I’m here . When we arrived she showed us the unit options. Went through the paper work that was a breeze . Her oral customer Service from phone to in person was great.

Kathy was pleasant, timely and very informative. Just off her presence alone I would use the storage facility again in the future and recommend to others. Thank… Read More

Kathy was pleasant, timely and very informative. Just off her presence alone I would use the storage facility again in the future and recommend to others. Thanks Kathy!

My process at Metro self storage was AWESOME!! Shema gave exceptional customer service and was very informative and patient!!! Everyone was very friendly, you c… Read More

My process at Metro self storage was AWESOME!! Shema gave exceptional customer service and was very informative and patient!!! Everyone was very friendly, you can tell that they uphold great customer service standards at this location!!

Shema was wonderful! Very kind and welcoming. She took great care of us.

Kashima was n very helpful lady she help people like things should be done you guy’s are lucky to have n special person in your office like her.

Kathy was so friendly and very helpful. She was knowledgeable on the storage size I needed for the items I had.

Annette was very helpful today. Has very great customer service I recommend them to anyone that needs a storage unit

Annette was very helpful great customer service and explain everything well I’m very happy the office was clean I really loved Annette service

Annette, help me with my rental. She was very friend and knowledgeable. I was in and out with 20 minutes. I appreciate very much the service she provided – than… Read More

Annette, help me with my rental. She was very friend and knowledgeable. I was in and out with 20 minutes. I appreciate very much the service she provided – thank you Annette – David Corbin

Felicia is fantastic! I had an issue with my bill and left a voicemail about my concerns. She called me back immediately and came up with a solution after con… Read More

Felicia is fantastic! I had an issue with my bill and left a voicemail about my concerns. She called me back immediately and came up with a solution after consulting with her manager. I appreciate her level of professionalism and the quality customer service she provides.

Kawana Was Amazing !!! She Was Very Friendly, Funny, And Gave Excellent Energy I Would Definitely Recommend Her Service Thank Youuu !!! ?

Kawana and Felecia are great ladies every time I come to pay my bill they greet me with a smile and the lace smells wonderful god job ladies!

I have worked with many storage facilities over the years and none of them compare to the staff and offerings at Metro. Locally each address has been a positive… Read More

I have worked with many storage facilities over the years and none of them compare to the staff and offerings at Metro. Locally each address has been a positive experience. This location in particular the team is just incredible. I’ve had the most dealings with Felicia who’s gone above and beyond for us personally. Highly recommend

The Representative was extremely helpful and all around amazing. Very detailed. Thank you Kawana.

Kawana was extremely helpful when it came down to helping us pick a unit. Best customer service I’ve experienced in a long while ??

I really enjoyed Kawana & Felisha were out standing with the good service. Top tier check them out yourselves. I’m satisfied ?

Felicia and Kawana was so helpful. They made sure I was took care of and they know they job very well. Costumer service was excellent.

I loved how the receptionist knew exactly who I was before I even said a word . She was very kind and helpful.

Felicia was INCREDIBLY helpful. She made sure that I saw everything before purchasing or signing. Clarified any questions I had and wrote possible tips on my pa… Read More

Felicia was INCREDIBLY helpful. She made sure that I saw everything before purchasing or signing. Clarified any questions I had and wrote possible tips on my paperwork. Also she was kind and made it quick so that I could get on with the rest of my day.

Felicia and Kawana the best Customer Service Persons. Pleasant and personable. I feel like me stuff will be safe!!

Love these ladies kawana and Felicia nice and clean place to come to I highly recommend..

Kawana, was amazing. She was very helpful. She took the time to answer all my questions.

The professional is outstanding. Very courteous. And the facility is well kept. I appreciate this place and it’s easy access.

Kawana was exceptional.. she did an awesome fabulous job.

Your employee kawana is a very courteous helpful young lady. Love her spirit!

I had the best experience from kawana she so nice sweet made our day so smooth

Omg, Kawana was the best!!! Very informative and accommodating! She was very helpful in choosing the right size unit for my storage needs. I am grateful for suc… Read More

Omg, Kawana was the best!!! Very informative and accommodating! She was very helpful in choosing the right size unit for my storage needs. I am grateful for such good customer service. Go see her for your storage needs!!!!!

Miss Felicia and Miss Kawana were very helpful.The set up for the unit was fast and easy. I definitely recommend this location if you need affordable and a stre… Read More

Miss Felicia and Miss Kawana were very helpful.The set up for the unit was fast and easy. I definitely recommend this location if you need affordable and a stress free storage unit.?

Kawana and Felicia have very good customer service skills they are very personable and professional the facility is clean and not ghetto ?

Kawana had good customer service I highly recommend this place

Very friendly and knowledgeable customer service! The entire staff was genuinely interesting and fascinated to learn that their beloved work location is located… Read More

Very friendly and knowledgeable customer service! The entire staff was genuinely interesting and fascinated to learn that their beloved work location is located on the historic Major Taylor Trail and about who Major Taylor is and his important role in the history of our nation!

Service was quick and efficient. She made an extra effort to help my grandmother find a unit that suited her best. Would highly recommend this location to other… Read More

Service was quick and efficient. She made an extra effort to help my grandmother find a unit that suited her best. Would highly recommend this location to others.

Kawana made sure I knew everything required before I renting the unit. She was very pleasant and I appreciated her assistance!

They are very nice n polite every time ive been into pay my storage….

The 3 month promotion & the location was perfect & right on time the customer service agent was excellent & very informative you guys rock!!!

They were very profession, gave detailed information, very interested in meeting my needs, with great patience, l am very glad l chose Metro Storage.

I am so happy that I chose this location it was very clean and didn’t smell the customer service is Wow ? very friendly And I wanna say a special thanks to ka… Read More

I am so happy that I chose this location it was very clean and didn’t smell the customer service is Wow ? very friendly And I wanna say a special thanks to kawana for always have a beautiful smell when greeting at the door and a great thanks Felicia as well good job ladies ??

Kawana was well-mannered and helpful. She went out of her way to accommodate me on everything I ask for.

Excellent service. Kawana assisted me with everything I needed she was very patient and so sweet. If needed again, I’ll be using this company in the future.

Kawana was very helpful and courteous. She made my move in super simple!

Kwana, I pray I have the spelling correctly of the sales reps name, but Kawana was very helpful. She help me to understand everything about metro storage. She i… Read More

Kwana, I pray I have the spelling correctly of the sales reps name, but Kawana was very helpful. She help me to understand everything about metro storage. She is a great team leader.

I only used Metro Storage (1334 W. 105th St.) briefly, 4 months, but I was shown 5 star customer care. When I improperly locked my storage and the door popped o… Read More

I only used Metro Storage (1334 W. 105th St.) briefly, 4 months, but I was shown 5 star customer care. When I improperly locked my storage and the door popped open I received several calls and texts to alert me. When I couldn’t remember my login the staff took their time to help me recover it and re-establish my online payments. The A-1 staff at my storage location excelled at their positions. Treat them well.

I am very grateful for the service I receive at the storage in the Beverly Area of Chicago. My rep Felicia is very helpful, has wonderful interpersonal skills, … Read More

I am very grateful for the service I receive at the storage in the Beverly Area of Chicago. My rep Felicia is very helpful, has wonderful interpersonal skills, communication skills, and goes over and beyond for clients. I trust her and appreciate her service at this location. She definitely needs Employee of The Year. Thank you and the awesome staff for your service.

It was amazing they are great. Pay them a lot of money, please it would be an American honor for our country. I am very serious when I’m writing this. Thank y… Read More

It was amazing they are great. Pay them a lot of money, please it would be an American honor for our country. I am very serious when I’m writing this. Thank you very much

Staff is amazing kawana and felicia are the best i would reccomend tbis place to everyone thanks ladies …

I came in to inquire about prices because I’m moving and needed to store my things. Ms. Felicia was pleasant and greeted me with a smile. Happy New Year!!!

These ladies kawana and Felicia are great service is wonderful highly recommend this place to family and friends.

Kawana and Felicia were such a good help with any questions I had, and ensured to explain throughly. Customer service is so important and these ladies embodied … Read More

Kawana and Felicia were such a good help with any questions I had, and ensured to explain throughly. Customer service is so important and these ladies embodied patients and understanding helping the best of their abilities. Very welcoming and such a beautiful staff across the board truly 5 starts are not enough for the service that’s was given.

I appreciate the service I received from Kawana and Felicia. They are super helpful and nice. The customer service was good.

The staff Kawana and Felicia was so nice and helpful they have such friendly vibes and made my hard time much easier I definitely recommend this location

I been with Metro Storage for a long time at this location 1344 W 105th The customer service is outstanding. Felicia and staff will go the Extra Mile to satisf… Read More

I been with Metro Storage for a long time at this location 1344 W 105th The customer service is outstanding. Felicia and staff will go the Extra Mile to satisfy the customers. Keep up the ? Great work. #Y’allRock

Felicia over at Metro storage on 105th has always shown immaculate customer service!!! She’s always VERY WELCOMING, polite, and have a great sense of urgency … Read More

Felicia over at Metro storage on 105th has always shown immaculate customer service!!! She’s always VERY WELCOMING, polite, and have a great sense of urgency when returning calls! The manager who was there before her could’ve tooken some serious notes from Felicia on customer service!!!!! She’s a great example of what leadership looks like on a team! The facility is so clean, it makes me feel so much more at ease knowing my things is kept in a tidy facility away from me. thanks for all your hard work and customer service Felicia keep up the excellent work!!! -a very satisfied customer.

I truly appreciate the service provided at Metro Storage on 105th. I have a couple units with them. I am Especially grateful for Felicia who is responsive, know… Read More

I truly appreciate the service provided at Metro Storage on 105th. I have a couple units with them. I am Especially grateful for Felicia who is responsive, knowledgeable, attentive and overall a very caring person. She definitely deserve a raise/promotion for keeping this facility cared for and making clients feel appreciated. We THANK YOU again!!

Felicia was the wonderful lady that took care of me and got me checked into my unit. Very smooth checkin process and you can tell that she cares a lot about mak… Read More

Felicia was the wonderful lady that took care of me and got me checked into my unit. Very smooth checkin process and you can tell that she cares a lot about making sure people are comfortable leaving their things here. Give this woman a raise she runs the whole gig.

I was in need of storage fast researched different facilities Metro was close to where I was going. Felicia was PHENOMENAL her customer service was GREAT!!.. Fe… Read More

I was in need of storage fast researched different facilities Metro was close to where I was going. Felicia was PHENOMENAL her customer service was GREAT!!.. Felicia knew what she had and what I needed. Ms Annette walked me thru the Paperwork she explained every detail overall a Great Experience. I WOULD DEFINITELY RECOMMEND ?

Great storage place. Great Service

This Metro Self Storage on 105th Street right off of Vincennes has been my storage facility for over 15 years. Is very secure neat and clean. The staff is great… Read More

This Metro Self Storage on 105th Street right off of Vincennes has been my storage facility for over 15 years. Is very secure neat and clean. The staff is great never had any problems whatsoever at all. However…. The nee increase in rental space during these trying times is rather steep.

Nice people very informative and affordable place for storage

On June 16, 2022 I went to Metro Self Storage at 1344 W 105th Street to rent a unit. Upon my arrival, the young lady on duty was working alone. She began my re… Read More

On June 16, 2022 I went to Metro Self Storage at 1344 W 105th Street to rent a unit. Upon my arrival, the young lady on duty was working alone. She began my rental process while being repeatedly interrupted with answering the phone and assisting customer’s walking in to make storage payments. I truly have to commend her for her outstanding customer service and her ability to multitask while maintaining a professional attitude. Although, my process took a little longer (because she was working alone) it was a complete joy to be able to experience “outstanding customer” while the representative met the needs of each and every customer with a smile!!! Metro you need to take note and appreciate this employee who definitely went the extra mile to insure customer satisfaction. So I want to THANK her for a job well done!!!! I didn’t include her name in this review, but she was the only person working the office that day so it should be easy to figure out!!!

Had a great experience with Felicia she is very knowledgeable, polite and professional about the facility. I will be back to rent a unit. Felicia is the best!!!… Read More

Had a great experience with Felicia she is very knowledgeable, polite and professional about the facility. I will be back to rent a unit. Felicia is the best!!!!

Had a great experience with Felicia she is very knowledgeable, polite and professional about the facility. I will be back to rent a unit. Felicia is the best!!!… Read More

Had a great experience with Felicia she is very knowledgeable, polite and professional about the facility. I will be back to rent a unit. Felicia is the best!!!!

Thank you so much for the prompt professionalism today. If anyone is looking for a storage facility contact Mrs. Felicia today

Wendy was phenomenal! Very professional and helpful. Excellent customer service. Would recommend 100%!

Good morning 105th thank u for your service

Outstanding job by Felicia and the Metro team! Pleasure to do business with regularly!

Im pleased to say im very happy with the service i receive at this location very friendly always greated with a smile, clean facility well maintained..

Friendly staff and clean facility. Also very!! Good customer service. Head to Metro for all your storage needs.

Stopped in and got some information from Felicia she was very helpful and informative

Ask for Felicia. She was awesome and provided excellent customer service. Prices are reasonable and the storage area was clean.

Evelyn whoworked at the desk was very kind, knowledgeable and was extremely helpful in helping me choose a unit and find the right price.

Came in yesterday to buy a box ,Evelyn and felicia had great customer service. Clean office and very friendly service

Had a great experience with Felicia she is very knowledgeable, polite and professional about the facility. I will be back to rent a unit. Felicia is the best!!!… Read More

Had a great experience with Felicia she is very knowledgeable, polite and professional about the facility. I will be back to rent a unit. Felicia is the best!!!!

My upcoming move is a result of unexpected circumstances that I am facing. The day that I went to Metro Self Storage, I was having some very mixed emotions. How… Read More

My upcoming move is a result of unexpected circumstances that I am facing. The day that I went to Metro Self Storage, I was having some very mixed emotions. However; the moment I walked in, my entire day was turned around when I was greeted by a ray of ” Sunshine”…Evelyn! Her smile, kindness and jovial spirit lifted my spirits more than she’ll ever know. It wasn’t just about selling a storage unit, she gave me a memorable experience that will never be forgotten and greatly appreciated. Evelyn called me ” Sunshine” , but little did she know…that my rays didn’t become bright until I walked in that day and met her! Thank you Evelyn! I highly recommend Metro Storage, especially the South 105th location as your top choice for your future storage needs.

Evelyn is a sweetheart! Knowledgeable and articulate. She is the best!

Evelyn is truly amazing! She took her time to explain everything to me with full detail. She is an amazing asset to this company and you all should be grateful … Read More

Evelyn is truly amazing! She took her time to explain everything to me with full detail. She is an amazing asset to this company and you all should be grateful to have her as part of your team. I will recommend my family and friends to use this location simply because of her!

Ms. Perez was amazing. Very helpful and gorgeous will be using this location for all my needs

Evelyn was amazing she was above five stars not only does the company need more like her the world needs more like her. she was such a blessing and I’m foreve… Read More

Evelyn was amazing she was above five stars not only does the company need more like her the world needs more like her. she was such a blessing and I’m forever grateful for her. Not only was her phone customer service great but her in person service was top tier. Evelyn displayed great character & an provided a understanding environment since day 1. I will highly recommend anyone to the company with her on the roster.

I really love this place and Ms. Felicia answered all of my questions. She is very knowledgeable and has great customer service skills. Im moving next month an… Read More

I really love this place and Ms. Felicia answered all of my questions. She is very knowledgeable and has great customer service skills. Im moving next month and I will be back to this location. This location is very clean and Ms. Felicia is extremely friendly. Keep up the great work Ms. Felicia.

One of the best things that I really like about this storage facility is the always pleasant and professional demeanor of the store manager Felicia! She keeps … Read More

One of the best things that I really like about this storage facility is the always pleasant and professional demeanor of the store manager Felicia! She keeps the place clean and is always there to answer questions and assist! Even during my worst days medically, she manages to bring a smile to my face with her great Customer Service! Thanks Felicia!

This Metro Self Storage on 105th Street right off of Vincennes has been my storage facility for over 15 years. Is very secure neat and clean. The staff is great… Read More

This Metro Self Storage on 105th Street right off of Vincennes has been my storage facility for over 15 years. Is very secure neat and clean. The staff is great never had any problems whatsoever at all. However…. The nee increase in rental space during these trying times is rather steep.

Just what we needed for our storage items. The staff are always very helpful and kind when asked for anything. The facility is clean and we I feel safe coming … Read More

Just what we needed for our storage items. The staff are always very helpful and kind when asked for anything. The facility is clean and we I feel safe coming in and out . This place is full of extra touches not found in many businesses .

We came in to view a unit and ended up renting our storage unit the same day because the process was so easy! We got an amazing deal and seriously great custome… Read More

We came in to view a unit and ended up renting our storage unit the same day because the process was so easy! We got an amazing deal and seriously great customer service. Evelyn understood what we needed and helped us out quickly. The staff is extremely accommodating! From needing help with our lock, to making sure we were warm when moving things from outside to our inside facility, we’ve really felt taken care of here. We’ve really enjoyed renting at this storage facility!

They are amazing here ty Felicia and Evelyn

Great place. Very clean and the manager Evelyn was amazing ??

Evelyn made this whole terrible process worth it. She made it fun

I have been renting at this storage facility for 13 yrs Always a good experience. Karee the facility manager is the BEST… Always polite and professional