We are extremely happy with the staff and the facility of Metro Self Storage. The facility is immaculate, well maintained and temperature controlled. We had to … Read More

We are extremely happy with the staff and the facility of Metro Self Storage. The facility is immaculate, well maintained and temperature controlled. We had to use the facility for 3 years and had absolutely no issues. We always felt our belongings were safe and secure. The staff, especially Kim & Wendy, are so friendly and easy to work with.

Wendy is knowledgeable, thorough, personable, and honestly the total package! The facility is spotless, loading bays for movers is ideal, the unit is perfect &… Read More

Wendy is knowledgeable, thorough, personable, and honestly the total package! The facility is spotless, loading bays for movers is ideal, the unit is perfect & clean, and getting in and out with the keypads is simple. VERY competitive prices! I will absolutely refer people here!

Kimberly at Metro self storage was absolutely amazing to deal with. She treated me like a human being. She listened to what I needed and her customer service wa… Read More

Kimberly at Metro self storage was absolutely amazing to deal with. She treated me like a human being. She listened to what I needed and her customer service was exceptional. She emphasize how this is a family owned business and that is how I felt I was treated. Other places just want your money this place and Kimberly and Metro self storage actually cared about me as a person and that made the experience so much better I highly recommend them.

Wendy and Kimberly are great! So easy to talk to. Nice and funny people. Very honest about the prices and units. Will take you to a tour on the units. I will be… Read More

Wendy and Kimberly are great! So easy to talk to. Nice and funny people. Very honest about the prices and units. Will take you to a tour on the units. I will be getting a unit for sure. ?

Kimberly was very personable , helpful and most of all so caring. I’ve been to many storage places, but to actually see and talk to real person and get help … Read More

Kimberly was very personable , helpful and most of all so caring. I’ve been to many storage places, but to actually see and talk to real person and get help It’s so great. if you need a storage, this is the place to go. Thank you again, Kimberly!??

Kimberly was very friendly and informative and made the move-in process quick and easy. The facility looks immaculate as well. I know my items will be in good h… Read More

Kimberly was very friendly and informative and made the move-in process quick and easy. The facility looks immaculate as well. I know my items will be in good hands at this facility.

We have used Metro Storage in Buffalo Grove for the last 4+ years and it is the cleanest, best kept place around! Kim and Wendy are terrific – they go above and… Read More

We have used Metro Storage in Buffalo Grove for the last 4+ years and it is the cleanest, best kept place around! Kim and Wendy are terrific – they go above and beyond with service and help and always with a smile –

I have stored w many facilities for many years & have been very disappointed w the service & customer appreciation at most of them especially the one I just cam… Read More

I have stored w many facilities for many years & have been very disappointed w the service & customer appreciation at most of them especially the one I just came from. The Mgr. at Metro especially has gone above & beyond to help me continuously to make my experience there work out in any challenging situation that comes up. She nails it in customer service & really cares about her customers service & experiences. I wish every place could b this good.

Never had a storage unit in my life, I walked in to metro self storage & was greeted by Kimberly let me tell you just by talking to her it was already a great e… Read More

Never had a storage unit in my life, I walked in to metro self storage & was greeted by Kimberly let me tell you just by talking to her it was already a great experience. She’s amazing answered any of the questions I had & showed me a unit & we measured out if my things would fit. 10/10 recommend this place.

What a great facility!! 10 stars clean!! I was a customer for 5 years and had no complaints. The snow was always cleaned nicely and the staff was great. Ki… Read More

What a great facility!! 10 stars clean!! I was a customer for 5 years and had no complaints. The snow was always cleaned nicely and the staff was great. Kimberly always greeted you with a hello and smile. I once left something outside and they contacted me holding my item in the front office. I had a heated 10×30 unit and it was very tall and spacious. It had lights for the night. Yes you have other choices in BG but this was clean and no mice. Thanks again for helping me with my over flow!

Kimberly was very helpful and knew exactly the right questions to ask. She was patient and kind and funny as well. She made the whole process easier and much l… Read More

Kimberly was very helpful and knew exactly the right questions to ask. She was patient and kind and funny as well. She made the whole process easier and much less stressful. The facility is beautiful and even has closed in loading and unloading bays. The bathrooms are very clean and the front office has coffee and a place to sit if you need a rest in between loads.

I was very impressed with the cleanliness of the facility from the moment I walked in. The customer service I received from Joe Scott was top notch. He listen… Read More

I was very impressed with the cleanliness of the facility from the moment I walked in. The customer service I received from Joe Scott was top notch. He listened to my needs and concerns. He went above and beyond. I will be sending friends to this facility. Thanks again Joe for your unparalleled customer service.

This facility is spotless! I rented two units for 3 years and never had an issue. Kimberly, the manager, was very helpful and always available. I was very pleas… Read More

This facility is spotless! I rented two units for 3 years and never had an issue. Kimberly, the manager, was very helpful and always available. I was very pleased with my experience at Metro Storage and highly recommend it.

I rented with Metro Self Storage for more than two years. I’m only moving out because I no longer need the storage. The move in and move out was very easy and … Read More

I rented with Metro Self Storage for more than two years. I’m only moving out because I no longer need the storage. The move in and move out was very easy and effortless. Kimberley was very helpful and easy to work with. She had explained in the beginning of how clean the facilities were and upon retrieving my items out of storage they were in the same condition that I had left them two years earlier. There wasn’t even a layer of dust on them. Highly recommend the facility and staff for all storage needs.

I am so late with this review but life has been lifeing to say the least! I HAD to make the time to do it because my experience was so positive. In July we were… Read More

I am so late with this review but life has been lifeing to say the least! I HAD to make the time to do it because my experience was so positive. In July we were moving somewhere temporarily & needed storage. We’d never rented a storage unit before, so the task was definitely a bit daunting. I called around & eventually the heavens led me to Metro Storage in Buffalo Grove where the amazing Kimberly answered the phone. She was everything we never knew we needed! She made every step of the process so effortless for us. She was soooo kind, so informative and so patient. I really appreciated it & want to thank her. Thanks Kim! ? And Kudos to such an awesome establishment. Do not hesitate to go there. And don’t forget to get you a nice free cup of coffee and sit for a spell by the fireplace in the front lobby. Love this clean nice place!

well I had an experience that wasn’t so great as far as I emailed them my new insurance and for some reason it wasn’t. applied to the account and I have receive… Read More

well I had an experience that wasn’t so great as far as I emailed them my new insurance and for some reason it wasn’t. applied to the account and I have received an email stating that they had received it but then I got an email a week later saying they did not so there was an issue there but then when I went into the office there was a gentleman who was running the office and he was very pleasant and went out of his way to keep the office open in order for me to get the help I needed to get the insurance applied to my account I want to see I appreciate that he went out of his way thank you for your time

Kimberly is fantastic, friendly, and her customer service is beyond compare. The facility is always clean! Wendy is also a lovely person who is always happy to … Read More

Kimberly is fantastic, friendly, and her customer service is beyond compare. The facility is always clean! Wendy is also a lovely person who is always happy to help you out.

The best self storage place I have ever had , the cleanest, easy to manage , the friendliest and knowledgeable management Kim and Barbie are always there for yo… Read More

The best self storage place I have ever had , the cleanest, easy to manage , the friendliest and knowledgeable management Kim and Barbie are always there for you , you literally feel as they are your family. If I ever will need a stranger again, I’ll definitely go that place and recommend it to everyone who is looking for it.

Rented here for 3+ years. Kimberly is the manager and Joe is there on her days off. Both super friendly and helpful, with tips and advise. Place always clean,… Read More

Rented here for 3+ years. Kimberly is the manager and Joe is there on her days off. Both super friendly and helpful, with tips and advise. Place always clean, restrooms clean. Well run and less expensive than other places I checked out before renting.

The customer service from this location is fantastic. Joe is especially helpful. He was polite, professional, and helped me resolve an issue in less than … Read More

The customer service from this location is fantastic. Joe is especially helpful. He was polite, professional, and helped me resolve an issue in less than 3 minutes. The facility is also extremely clean and secure.

Metro self storage was extremely accommodating during my rental period which lasted a few years. The manager Kim was very friendly and knowledgeable. She creat… Read More

Metro self storage was extremely accommodating during my rental period which lasted a few years. The manager Kim was very friendly and knowledgeable. She created an invited experience when I first moved in and throughout my stay. When I checked out, Joe was filling in for her. He was very kind and helpful making my closing a smooth transition.

This is a nice, clean, convenient location. Hallways and bathrooms were consistently clean. I was always able to easily access my unit and the temperature cont… Read More

This is a nice, clean, convenient location. Hallways and bathrooms were consistently clean. I was always able to easily access my unit and the temperature control inside was always perfect. Kim was a huge help from start to finish! She’s a wonderful guide to be sure you get the unit you need. I’m definitely going back to this location in the future if I need storage again! Joe was also friendly and quick to handle my move out. Not one downfall to mention. I highly recommend!!

Kimberly was one of the best customer service reps I have ever encountered. She was extremely friendly, knowledgeable and informative, and incredibly patient wi… Read More

Kimberly was one of the best customer service reps I have ever encountered. She was extremely friendly, knowledgeable and informative, and incredibly patient with my 1 y/o son who had to tag along when renting the new unit. If all service reps were like Kimberly, this world would be a greater place! Metro seems to be extremely well maintained!

Thank you Patrick for the follow up once I submitted our request for a unit earlier this week. You addressed my questions seamlessly. My boyfriend and I went to… Read More

Thank you Patrick for the follow up once I submitted our request for a unit earlier this week. You addressed my questions seamlessly. My boyfriend and I went to see the unit on-site today and we were greeted by Kimberly. Kimberly was super welcoming and provided us with an awesome experience! She addressed our questions, took time to walk us through the process – it did not feel rushed, and gaves us great reccomendations as we are a bit new to the area. 10/5 – thank you!

If you’re looking for a storage unit in the NW burbs, look no further. This one is big, clean, well-run, and pumped with not-too-loud-yet-cheerful music, so w… Read More

If you’re looking for a storage unit in the NW burbs, look no further. This one is big, clean, well-run, and pumped with not-too-loud-yet-cheerful music, so when you’re walking the empty halls, you don’t get scared or depressed. Kim and Joel will take care of anything you need and explain all the rates and options. They are SO patient and helpful and truly very lovely.

Outstanding facility with excellent customer service! I have rented here for almost 4 years now and my experience has been nothing but positive and wonderful. I… Read More

Outstanding facility with excellent customer service! I have rented here for almost 4 years now and my experience has been nothing but positive and wonderful. It is a family owned facility that truly cares about its customers; they go above and beyond to keep everything top notch. It is impeccably clean and safe with easy access and sturdy carts to help transport heavy items. Kimberly, the facility manager is professional, courteous, responsive with follow up to questions and an overall delight to work with. I highly recommend this storage facility!!!!!

I was extremely happy with my experience at Metro storage. The facility is spotless and top-notch. Everybody there very friendly. I wouldn’t hesitate to go th… Read More

I was extremely happy with my experience at Metro storage. The facility is spotless and top-notch. Everybody there very friendly. I wouldn’t hesitate to go there again if needed.

Kim showed me around a few months ago, so I was familiar with the service and the program and the pricing. Walked in today, ready to rent. Joe and Kim set me … Read More

Kim showed me around a few months ago, so I was familiar with the service and the program and the pricing. Walked in today, ready to rent. Joe and Kim set me up, was in and out in less than half an hour. Joe, Kim, thank you!

Kimberly is THE BEST. We were looking to store our Promaster 2500 van in a temperature controlled drive up unit the day before a blizzard. Our chances were slim… Read More

Kimberly is THE BEST. We were looking to store our Promaster 2500 van in a temperature controlled drive up unit the day before a blizzard. Our chances were slim but Kimberly not only had a unit, she helped measure and direct the van in with such a positive, optimistic attitude it was a total breath of fresh air in hearing so many “no”s from other places we won’t name. Our van fit perfectly and we were so assured it was in good hands. She helped us get in on a special deal and explained all the contracts and paperwork so we could sign with confidence. 10/10 would recommend.

Kimberly was great to work with. Clean place for a storage unit. Love that it’s indoor and so close to home, has late hour access.

Kimberly was very helpful and thorough. Thanks for your support and helping us find the perfect unit! The building is very clean. We also enjoyed your humor 🙂

Metro Self Storage at Buffalo Grove is the BEST storage experience I have had, during my lengthy moving process. All aspects of the facility & staff, from custo… Read More

Metro Self Storage at Buffalo Grove is the BEST storage experience I have had, during my lengthy moving process. All aspects of the facility & staff, from customer service to cleanliness, functionality, accessibility are unmatched. The on site manager, Kimberly is exceptional, ready to assist & problem solve for any crisis situation on the spot. No other self storage facilities I have used offer such availability of excellent customer service on site. Plus the 3 large indoor vehicle bays provide for safe & convientient access during busy or solitary times. I wish more storage facilities followed the high standards this one maintains.

We’ve visited several storage facilities prior to finding this Metro Self Storage in Buffalo Grove where Kimberly is managing it. Her cheering personality and… Read More

We’ve visited several storage facilities prior to finding this Metro Self Storage in Buffalo Grove where Kimberly is managing it. Her cheering personality and her desire to help everyone who walks in the door is what has us decided to rent it here. This place is very clean, has a covered parking garage to load/unload your belongings. This place deserves 5 stars because Kimberly is very kind, helpful and gives you undivided attention.

Kimberly was very knowledgeable and kind and helpful. She gave me a good understanding how your payment system is set up and what to expect on a monthly basis … Read More

Kimberly was very knowledgeable and kind and helpful. She gave me a good understanding how your payment system is set up and what to expect on a monthly basis , and gave us clear directions on how to make use of the storage facility. Kimberly was very kind and considerate. I I could not help but notice how clean and well-kept everything is. I will recommend the storage facility to others. and I would give Kimberly five stars Yours truly Michael St.John

Kimberly is great! Genuinely the best storage facility I’ve been at. They have a car deck so you can bring your car into the facility and use their carts with… Read More

Kimberly is great! Genuinely the best storage facility I’ve been at. They have a car deck so you can bring your car into the facility and use their carts without being exposed to the heat. Would recommend this place to anyone!

When I was searching for a storage facility, I stopped by Metro and was greeted by a young woman who couldn’t be more helpful. She was kind enough to give me a … Read More

When I was searching for a storage facility, I stopped by Metro and was greeted by a young woman who couldn’t be more helpful. She was kind enough to give me a tour of the facility and was extremely informative. The price was competitive but the young woman at Metro exceeded my expectations before, during and after I finished storing my furniture. I couldn’t be more happier with the decision I made. Also, I recently called with an issue regarding logging into my account and Joe was extremely helpful in trying to resolve my issue.

This is a clean, safe, easily accessible storage facility. Kimberly is a concerned and friendly manager who is always helpful and goes out of her way for her te… Read More

This is a clean, safe, easily accessible storage facility. Kimberly is a concerned and friendly manager who is always helpful and goes out of her way for her tenants. Today I met Joe who provided superb service. He even opened the office early so I could pay my bill on time. Five stars! Keep up the great work!

Great experience renting here! Kim was super helpful throughout the process, showed me the different storage unit size options and went above and beyond to make… Read More

Great experience renting here! Kim was super helpful throughout the process, showed me the different storage unit size options and went above and beyond to make sure I was taken care of. Facility itself is safe, clean, and has a drive in loading dock, which is really convenient Would highly recommend renting at this storage facility.

I had an amazing experience with both Nancy and Kimberly at the Metro Storage facility in Buffalo Grove. May is their busiest month but Kimberly worked with me… Read More

I had an amazing experience with both Nancy and Kimberly at the Metro Storage facility in Buffalo Grove. May is their busiest month but Kimberly worked with me to ensure I would be able to rent a unit. She was professional, courteous and understanding. The facility itself is spotless and easily accessible to its tenants. I would definitely recommend Metro Storage (and Kimberly) to friends and family!

Location, price, facilities & Kim. Place is so clean and well maintained. Really like the enclosed dock area and there being multiple wheeled carts at all entri… Read More

Location, price, facilities & Kim. Place is so clean and well maintained. Really like the enclosed dock area and there being multiple wheeled carts at all entries to help with moves. Kim was so knowledgeable and friendly. So felt at home right away (even before booking). Price is very reasonable and that is important as well.

Been storing between moving houses. Everyone has been helpful from moving In to moving out. Worked with Joe at the front office. Was very helpful running throug… Read More

Been storing between moving houses. Everyone has been helpful from moving In to moving out. Worked with Joe at the front office. Was very helpful running through the process of moving out. Building was also very nice. Didn’t have to worry about looking in on my stuff making sure it still there and in good condition.

I can say that I have searched a lot and metro always has the best prices around. 2nd the management is always their when you need and always helpful especially… Read More

I can say that I have searched a lot and metro always has the best prices around. 2nd the management is always their when you need and always helpful especially at this location. Kimberly is the best I have ever had to deal with at one of these facilities and def recommend seeing her for all your needs. This company should know they are truly lucky to have someone like her running the show in their operation. Highly recommend this organization.

I am a Roofing and Window contractor located in Buffalo Grove Illinois and have been renting a space at Metro Self Storage at 847 Deerfield Pkwy in Buffalo Grov… Read More

I am a Roofing and Window contractor located in Buffalo Grove Illinois and have been renting a space at Metro Self Storage at 847 Deerfield Pkwy in Buffalo Grove for almost 2 years now and I must say it has been an absolute FANTASTIC experience. One of the many reasons it has been so fantastic is because Kimberly the manager is unlike most people I meet in my business community. Kimberly makes me feel like I am a person who is cared about rather than just a number on a piece of paper that raises the bottom line by renting space. I feel she genuinely cares about the success of my business and will help me however she can when it comes to my storage needs and related business needs. I believe this is a tremendous reflection of the type of company that Metro Self Storage strives to be and the people they want to have representing them. The facilty is well kept and well lit at night and has a very safe home like feel about it Even the bathroom is ALWAYS super clean If you have a Storage related need, I STRONGLY RECOMMEND TALKING TO KIMBERLY AT METRO SELF STORAGE in Buffalo Grove. Thank you to the owners of Metro Self Storage for building such a FANTASTIC facility and brining such a FANTASTIC manager in Kimberly to my home city of Buffalo Grove!

The communication is excellent. The team is available to answer questions. The facilities are pristine. The floors sparkle as if they have just been cleaned. Al… Read More

The communication is excellent. The team is available to answer questions. The facilities are pristine. The floors sparkle as if they have just been cleaned. All areas have good lighting. A very well run business. I highly recommend this storage facility.

We were looking for a safe and clean storage space to store our daughters’s things until she moved to an apartment. We were very pleasantly surprised when we di… Read More

We were looking for a safe and clean storage space to store our daughters’s things until she moved to an apartment. We were very pleasantly surprised when we dis cover Metro Storage on Buffalo Grove. Kimberly took the time to explain how the storage facility operated as well as provided a tour if the facility and outlined all of the services available. Her knowledge and expertise were immediately apparent to us as she helped us to select and set up the right unit for our needs. Here it is just about one year and we are elated with the service that Kim has always given us. She always goes above and beyond to accommodate our requests and she has been instrumental in helping us with our move. She always greets us with a smile and no matter what we need, she finds a solution. We feel very fortunate to have met Kim and engaged storage at the Buffalo Grove facility. We have recommended Metro Storage to others and to ask for Kim in particular. She is definitely a huge reason that we continue to use Metro Storage as she always ensures that we have a great experience.

You will be treated like family. A pleasure doing business with them! Facility is super clean and bright and prices are reasonable. Highly recommend.

2 THUMBS UP! This storage facility is the best! Kim and staff are great to work with. The storage areas and halls are extremely clean and well taken care of! We… Read More

2 THUMBS UP! This storage facility is the best! Kim and staff are great to work with. The storage areas and halls are extremely clean and well taken care of! We had a couple of units to use while getting ready to move, and they were very accommodating! We highly recommend BG Metro Storage. 🙂

Extremely clean and well run facility. Jeffrey was awesome. He gave us a complete tour of the facility and showed us the unit we were interested in renting. … Read More

Extremely clean and well run facility. Jeffrey was awesome. He gave us a complete tour of the facility and showed us the unit we were interested in renting. We rented the unit and Jeffrey made the process smooth and easy. This is a top notch facility with great customer service!!

There are three reasons why I’m a repeat customer: the facility is clean, well-maintained, and has top-notch customer service. Kim and Jeffree are very knowledg… Read More

There are three reasons why I’m a repeat customer: the facility is clean, well-maintained, and has top-notch customer service. Kim and Jeffree are very knowledgeable, professional, and they really make sure that the customer gets the right storage unit for their needs. I have been to other storage businesses in the nearby area, and the difference is like night and day. This place is the best in the area, by far. They really care about customer service.

Kim, the manager, is awesome! She is great to work with and makes it very easy. Spotless facility. Would highly recommend!

I met with Jeffrey and he was incredible. He was pleasant and informative regarding prices, sizes and location of spaces that were available to rent. I have nev… Read More

I met with Jeffrey and he was incredible. He was pleasant and informative regarding prices, sizes and location of spaces that were available to rent. I have never rented space before and the whole process was so easy. The facilities are super clean even during winter, Jeffrey was concerned about dirt and salt being in the facility by the doors. I know he probably mopped several areas when I left. LOL Great experience and I highly recommend this facility to anyone looking for storage in the area.

I had an amazing experience with Jeffey at the front desk! He was really professional. He gave us a tour of the facility. We were able to find our perfect stora… Read More

I had an amazing experience with Jeffey at the front desk! He was really professional. He gave us a tour of the facility. We were able to find our perfect storage unit. Thanks to his knowledge & customer service.

Talk to Jeffery! My bf and I came in to get started on our New Years resolution of renovating and updating our home and experienced most efficient and genuine c… Read More

Talk to Jeffery! My bf and I came in to get started on our New Years resolution of renovating and updating our home and experienced most efficient and genuine customer service ever. Jeffery, our rep was helpful in providing multiple options within a great price range and provided some very helpful tips for moving. In addition to being very thorough, he was able to work with us in getting access to our storage unit in the same day. We came in hopeful and left happy. If you need quick and amazing service or even some great scented hand lotion, see Jeffery!

The store manager Kimberly is super helpful and actually helped me save money by picking the right size unit. The building is immaculate and is perfectly clima… Read More

The store manager Kimberly is super helpful and actually helped me save money by picking the right size unit. The building is immaculate and is perfectly climate controlled. My storage unit is now the equivalent of having a “mini basement” without the hassle of worrying about water damage or critters or having to pay property tax on the space. It’s also a great location near major roads; access in and out with clean carts is a huge convenience. Pricing is also really reasonable- lots of great options based on your needs!

The entire process was great. Received a call from the location and when I did arrive the tour and details on entrances was great. Also the covered dock is grea… Read More

The entire process was great. Received a call from the location and when I did arrive the tour and details on entrances was great. Also the covered dock is great! LOVED THE ENTIRE PROCESS! Thank u for having such great staff!

Staff is so friendly and helpful. Storage facilities are pristine. I don’t worry about my belongings at all! Rates are fair.

The best storage place around! Hands down. Staff was great (Kimberly is the best!), cleanest and most accessible facility, and the rates you can’t beat.

Absolutely the best. Super clean !!! Kimberly a pleasure to deal with.

Over the past couple of months, I was in the process of moving out of my house and putting most of my stuff into storage. I’ve twice underestimated the amount… Read More

Over the past couple of months, I was in the process of moving out of my house and putting most of my stuff into storage. I’ve twice underestimated the amount of stuff I have and as a result needed to add a second unit, then I realized on my actual moving day that both my units were going to be too small, so I decided to just go for a larger one to fit it all. The staff at Metro in Buffalo Grove have been so patient with me and willing to accommodate my moves in and out of units. The facility itself is extremely clean and bright, it feels very safe, and it has multiple places to unload so you’re not walking across the entire building to go to your unit (including an indoor dock). I highly recommend choosing Metro Storage in Buffalo Grove – the price is right and the facility is so much nicer than the other ones in the area!

Great experience, Kimberly was very friendly, helpfull. She explained and show us everything.

Metro Self Storage is great! This facility is very new and extremely clean. Kimberly, the manager, takes her time helping you select the perfect unit that will … Read More

Metro Self Storage is great! This facility is very new and extremely clean. Kimberly, the manager, takes her time helping you select the perfect unit that will suit your needs. She also allows you to take a look at the unit to see if it’s what you want and need. The auto bay is so convenient and helpful, especially in the winter. I highly recommend this storage facility.

Well run facility….Very nice staff…. What more could you ask for….

My experience was seamless. The people were very informative and friendly. Would recommend and facility was spotless.

Our experience with Metro Self Storage in Buffalo Grove was truly outstanding in every dimension. The service by the manager, Kim was second to none, as she was… Read More

Our experience with Metro Self Storage in Buffalo Grove was truly outstanding in every dimension. The service by the manager, Kim was second to none, as she was affable, knowledgeable and most efficient. She walked us through the entire process, helped us select the proper size unit, provided us great pricing, and ensured that we knew how to access the unit after hours. As for the storage facilities, they were brand new, immaculate, sturdily constructed, secure temperature controlled units. The security was outstanding as well and the availability of hand carts made our experience a breeze, as it took us less than ten minutes from start to finish to access and load the unit. We highly recommend this facility and send special kudos to the manager, Kim. Ray & Gwen Ervin

I was very pleased with how Kimberley helped us pick the right size storage unit and gave us lot options . It was really helpful because moving is already stre… Read More

I was very pleased with how Kimberley helped us pick the right size storage unit and gave us lot options . It was really helpful because moving is already stressful as it is. She made sure we are ok with size and also helped me understand how much a unit can hold which was very helpful. I totally recommend it and facility is well kept and have multiple entries which makes things easier to get in and out quick.

Whether you are a complete novice about the process of putting your precious belongings in storage (like me), or a veteran mover and storage expert, this Metro … Read More

Whether you are a complete novice about the process of putting your precious belongings in storage (like me), or a veteran mover and storage expert, this Metro Self Storage location will put your mind at ease. Not only is the building and the storage space absolutely spotless (right down to the handles on the moving carts), the rates are very reasonable, and the manager Kimberly Conrad is extremely helpful. She patiently addressed my anxieties about everything from how to the storage locks work, to selecting the right size unit. On the day of my move the elevators were even set to stay open to help the movers. I know that my things are safe and sound and that I can adapt as my storage needs change. I honestly did not look anywhere else because I don’t know what could be better.

The manager and assistant manager are both very professional . It was,a very pleasant experience renting there

This facility is so clean, modern and safe. Kimberly is always very helpful and friendly!

This is a very clean self Storage facility and its rental rates are quite good. I especially like the enclosed loading/unloading area.

From the first time we walked into the facility, we were met with pure professionalism by Kim Conrad. We had other locations planned to visit but once meeting … Read More

From the first time we walked into the facility, we were met with pure professionalism by Kim Conrad. We had other locations planned to visit but once meeting Kim we realized we should store our possessions. Since that time, have met with Kim multiple times when necessary. She has gone out of her way to ensure she was doing everything within her position to provide what we needed. The conditions of this location are immaculate. We feel that is solely due to Kim’s efforts to keep the facility virtually spotless. Each time we have been there if she is not in the office she is out cleaning some part of the facility. We continue to recommend to those looking for storage that they contact Kim Conrad at the Buffalo Grove location because we know they won’t be disappointed. Very pleased customers. Thank you